Client Manager
1 week ago
The purpose of this roles is to support the Client Director in delivery on the account, managing the capabilities and team to ensure on-time delivery and excellence in execution.
This is a key role in driving collaboration internally and externally with the client and partners.Job Title:
Client Manager - Media
Job Description:
Carat is the world's first media agency and privileged to work with some of the most storied and innovative brands in the world.
Most recently named a leader amongst global media agencies by Forrester, Carat is consistently ranked the #1 media agency in the world.
With over 12,000 experts in over 100 countries, Carat delivers an unparalleled capability to unlock real human understanding and connect people and brands through powerful and engaging media experiences.
As our next Client Manager, you will be responsible for the efficient running of the media response process and supporting the day-to-day running of the client.
A typical day will include:
- Support the agency teams, liaising with creative studios to ensure creation of material is on target to meet advertising deadlines
- Provide guidance on approved content and material to network, arranging for material extensions where required
- Facilitate client changes when required to ensure gotomarket material is in line with the purpose and intent of the campaign, as well as brand guidelines
- Work collaboratively with internal and external stakeholders to complete and provide production schedules and instructions to networks (TV, Radio, Press, Digital)
- Provide internal training on production schedule, supplier and client operations relationships to upandcoming talent across the Carat team
Core responsibilities include:
- Focus on bestinclass media planning and media plan creation; briefing, negotiating and planning recommendations
- Management of the client administration including; WIPs, contact reports and timeline management
- Supports director level in accurately forecasting media billings by channel
- Ensure client expectations are managed and media delivery performance is clearly communicated
A bit about you:
- Exceptional attention to detail is first and foremost, with previous experience within a project or campaignorientated role
- Ability to manage varying deadlines and tasks, escalating priorities where required
- Previous experience working with OoH, Radio, TV and Print media channels
- Strong communication skills, ability to liaise with midSenior stakeholders and improve processes and agency adherence to brand compliance
- Previous experience working across varying stakeholders, managing expectations and mitigating changing deadlines and briefs
- Ability to work autonomously, confident to make decisions, operational and processdriven mindset
What's in it for you:
- Real flexibility to work when and where you feel most productive with our 'Be the Best You' policy which includes a $250 contribution to your home office setup
- The opportunity to give back with dedicated volunteer leave and our wholecompany event, One Day for Change
- 5 weeks annual leave after 2 years of service and 3 whole company Wellness days off per year for you to switch off and take your day, your way
- Career Development and Learning & Development opportunities, including access to our global online dentsu University
Become a champion for meaningful progress:
If you want to belong to one global network where opportunities are limitless - we look forward to welcoming you.
Location:
Melbourne - 510 Church Street
Brand:
Carat
Time Type:
Full time
Contract Type:
Permanent
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