Customer Service Agent

2 weeks ago

Hoppers Crossing, Victoria, Australia Superior People Recruitment Full time

As a Customer Service Agent_, _you will be responsible for providing exceptional customer service and sales services to internal and external customers to ensure the continued growth.

In this role you will;

  • Create a positive customer experience by greeting and engaging valued customers
  • Complete rental and return transactions efficiently and accurately
  • Sell rental options to valued customers
  • Ensure overall customer satisfaction by resolving issues
  • Ensure all features of the vehicles are operational when returned by renting customer.
  • Ferry vehicles as needed
To be successful in this position, our newest team member will have the following:

  • Excellent communication skills, a positive attitude and ability to engage in verbal interaction with customers
  • Previous experience in customer service or retail sales preferred
  • Computer literacy skills required
  • Afternoon shift 12noon 5pm (7day shift work including weekends and public holidays may apply)
  • A full and current AU driver's licence with the ability to drive automatic vehicles.
In return for your hard work and dedication, you will be rewarded with:


  • A competitive hourly rate and incentives:
-
Opportunities for career growth and development:


  • Full training and a company uniform:
-
A supportive team environment:

-
Leave loading and shift penalties applied to base hourly rates:


  • Employee Benefits and a motivating company culture


This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.

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Superior People Recruitment are a leading Melbourne Employment Agency

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