Current jobs related to Technical Product Support Specialist - Sydney, New South Wales - Peoplebank
-
Technical Services Specialist
2 weeks ago
Sydney, New South Wales, Australia Workforce Australia for Individuals Full timeAbout Workforce Australia for IndividualsWe're a leading organization in the industry, committed to delivering innovative solutions that make a positive impact. Our mission is to provide exceptional services that exceed customer expectations.Job Purpose And ImpactThe Technical Services Specialist will play a critical role in providing technical advice and...
-
Technical Product Specialist
1 week ago
Sydney, New South Wales, Australia WiseTech Global Full time{"About Us": "At WiseTech Global, we're united in our mission to create breakthrough products that empower the supply chains of the world. Our software solutions enable and facilitate the movement of goods, connecting businesses and communities across the globe.", "The Role": "As a Technical Product Specialist, you'll collaborate with our talented...
-
Technical Product Specialist
2 days ago
Sydney, New South Wales, Australia WiseTech Global Full time{"title": "Technical Product Specialist", "content": "About WiseTech GlobalWe build software that powers global logistics, empowering supply chains worldwide.Job SummaryWe're seeking a Technical Product Specialist to collaborate with our development teams on projects that drive global impact.Key ResponsibilitiesEngage with customers and product teams to...
-
Technical Support Specialist
2 weeks ago
Sydney, New South Wales, Australia Datadog Full timeAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at Datadog. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their success with our platform.Key Responsibilities:Engage with customers via multiple channels to identify and resolve...
-
Technical Support Specialist
2 weeks ago
Sydney, New South Wales, Australia Microsoft Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Microsoft. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring that their issues are resolved efficiently and effectively.Key ResponsibilitiesReview and analyze customer issues to...
-
Technical Customer Support Specialist
1 day ago
Sydney, New South Wales, Australia Optimal Recruitment Full time{"title": "Technical Customer Support Specialist", "subtitle": "Join a dynamic team at the forefront of energy-efficient technology", "content": "We are seeking a skilled Technical Customer Support Specialist to join our team. As a key member of our customer support team, you will be responsible for providing level 2-3 product and technical support for B2B...
-
Technical Product Specialist – Sydney
2 days ago
Sydney, New South Wales, Australia WiseTech Global Full timeAbout the RoleWe are seeking a seasoned software developer turned Product Owner/Specialist to join our team at WiseTech Global. As a Technical Product Specialist, you will leverage your technical background to collaborate with our software development teams and design concrete solutions that empower the supply chains of the world.Key ResponsibilitiesEngage...
-
Technical Support Specialist
5 days ago
Sydney, New South Wales, Australia Datadog Full timeTechnical Support SpecialistSydney, Australia#LI-SL1We're seeking a skilled Technical Support Specialist to join our team at Datadog. As a key member of our Technical Solutions team, you'll play a critical role in educating potential clients and ensuring existing customers are happy and successful.As a Technical Support Specialist, you'll engage with...
-
Technical Support Specialist
2 weeks ago
Sydney, New South Wales, Australia Microsoft Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Microsoft. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring that their issues are resolved efficiently and effectively.Key ResponsibilitiesReview and analyze customer issues to...
-
Technical Support Specialist
2 weeks ago
Sydney, New South Wales, Australia Microsoft Full timeOverviewAs a key member of the Microsoft Customer Experience & Success (CE&S) organization, you will play a critical role in delivering a seamless support experience for our customers. With a global presence and a team of over 18,000 employees, we are committed to building a future where customers come to us not only for industry-leading products and...
-
Technical Support Specialist
2 days ago
Sydney, New South Wales, Australia REAL TIME AUSTRALIA Full timeJob Title: Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to join our team in Sydney. As a key member of our Technical Support organization, you will be responsible for resolving challenging technical issues and providing technical guidance to our customers.About the Role:This is a customer-facing role that requires...
-
Technical Support Specialist
2 weeks ago
Sydney, New South Wales, Australia Intercom Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Technical Support Specialist to join our team at Intercom. As a Technical Support Specialist, you will be responsible for providing exceptional support to our customers, ensuring they have a seamless experience with our product.Key ResponsibilitiesCommunicate efficiently and effectively with...
-
Technical Product Specialist
2 weeks ago
Sydney, New South Wales, Australia WiseTech Global Full timeAbout WiseTech GlobalWe are a leading software company that powers global logistics. Our software solutions enable emerging freight forwarders and established leaders like DHL and FedEx to maintain resilient supply chains.Job SummaryWe are seeking a Technical Product Specialist to join our team. As a Technical Product Specialist, you will collaborate with...
-
Technical Support Specialist
1 week ago
Sydney, New South Wales, Australia REAL TIME AUSTRALIA Full timeJob Title: Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to join our team in Sydney. As a key member of our Technical Support organization, you will be responsible for resolving complex technical issues and providing technical guidance to our customers.About the Role:This is a customer-facing role that requires strong...
-
Technical Support Specialist
4 days ago
Sydney, New South Wales, Australia REAL TIME AUSTRALIA Full timeJob Title: Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to join our team in Sydney. As a key member of our Technical Support organization, you will be responsible for resolving challenging technical issues and providing technical guidance to our customers.About the Role:This is a customer-facing role that requires...
-
Technical Support Specialist
2 weeks ago
Sydney, New South Wales, Australia Microsoft Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Microsoft. As a Technical Support Specialist, you will be responsible for providing exceptional customer support and resolving complex technical issues.Key ResponsibilitiesReview and analyze customer issues to identify root causes and develop effective...
-
Technical Product Specialist
2 weeks ago
Sydney, New South Wales, Australia WiseTech Global Full timeAbout WiseTech GlobalWe are a leading provider of software solutions for the logistics industry, empowering global supply chains with our innovative products.Job SummaryWe are seeking a skilled Technical Product Specialist to join our team. As a Technical Product Specialist, you will be responsible for collaborating with our software development teams to...
-
Product Support Specialist
2 weeks ago
Sydney, New South Wales, Australia ClickView Full timeAbout the RoleWe are seeking a highly skilled and motivated Product Support Specialist to join our team at ClickView. As a key member of our global product support team, you will play a critical role in providing exceptional product and technical support to our customers across three regions - AU, UK, and US.As a Product Support Specialist, you will be...
-
Technical Support Specialist
1 week ago
Sydney, New South Wales, Australia ClickView Full time{"title": "Product Support Specialist", "subtitle": "Join ClickView's Global Team", "content": "At ClickView, we're on a mission to transform traditional education through the power of video. We're seeking a talented Product Support Specialist to join our global team and help us deliver exceptional product and technical support to our customers across three...
-
Technical Support Specialist
1 week ago
Sydney, New South Wales, Australia Datadog Full timeTechnical Support SpecialistSydney, Australia#LI-SL1We're seeking a skilled Technical Support Specialist to join our team at Datadog. As a key member of our Technical Solutions team, you'll play a critical role in educating potential clients and ensuring existing customers are happy and successful.At Datadog, we value our office culture and the relationships...
Technical Product Support Specialist
3 months ago
Database Development & Administration (Information & Communication Technology)
Our client is the engine behind the world's most important applications in healthcare, business and government. Everything they build is designed to drive better decisions, actions, and outcomes for the people who stake their lives and livelihoods on their technology.
We are looking for a Technical Product Support Specialist to join their team. You will be responsible for site specific software support and development activities and to ensure that the software satisfies project specifications and is delivered and deployed in line with project requirements.
Responsibilities:
- Provide immediate response to customer inquiries in accordance with service standards.
- Provide technical support for interfaces, reports, extracts, data migration scripts and conversions.
- Provide advice and best practices for technical areas such as networks, configurations, architectures etc.
- Provide technical support for troubleshooting and performance analysis for reports, stored procedures, interfaces, conversions, data migration scripts and user defined functions.
- Escalate Open (unresolved) problems in accordance with current policies and procedures.
- Production of training materials for technical courses such as system custom development or reporting.
- Production of technical documentation such as reference materials, installation instructions, user guides, knowledge-base articles
- Continuously improve customer satisfaction by soliciting customer suggestions for product and service improvements and then escalating such suggestions to management.
About you:
- Minimum 3years in a similar role
- BS or MS in Computer Science or equivalent.
- Knowledge of web oriented languages, including HTML, and Java script, SQL, data analysis and database methodologies
- Knowledge of Linux is strongly desired, VMWare is a plus
- Knowledge of programming languages - ideally Java or C++
For more information or a confidential discussion, please contact Nic Gulliver quoting reference # To apply please click the 'Apply Now' button.
Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply.
Report this job advertDon't provide your bank or credit card details when applying for jobs.
Choose from thousands of courses delivered by leaders in education.
#J-18808-Ljbffr