Member Care Consultant

2 weeks ago


Sydney, New South Wales, Australia Chandler Macleod Full time
A great opportunity to join a leading Industry Superannuation Fund has arisen.

Our client is seeking a Member Support Officer to be the first point of contact with our customers and displaying exceptional customer service.

This is a great organisation to join if you are seeking career development opportunities and progression.

The Role:

  • Engage with members and seek opportunities to best assist them
  • Welcome and educate new members to the fund and offer assistance when required
  • Provide personalised service for each member ensuring the solution is in the best interest of the member
  • Work alongside Financial Planners to arrange appointments
  • Achieve KPI's whilst maintaining great call quality

Skills and Experience:

  • 2 years' experience in a similar role within superannuation


RG14
  • Superannuation completed
  • Defined benefits experience
  • Solid experience on Wealth/Superannuation Products
  • Experience with member servicing rol


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