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Member Services Consultant
2 weeks ago
Membership Services Consultant, where you'll be a vital link between their valued members and the health cover they need.
Our client is a leading health fund who's mission is to ensure their members receive the best possible health cover and access to a range of healthcare services.
Full product and system training will be provided but because this is an urgent start we require people who have worked in a Call Centre or Customer Service position previously, to join their supportive
Central Sydney team, and deliver personalised assistance and support to their members.
About the position:
- Permanent Full time position
- Central Sydney location, easy to reach by Public Transport
Mo
- Fri, Regular Office hours
- Inputting and update information on the house CRM
- Being the first point of contact for inbound enquires
- Closeknit supportive team
- Full training provided
What we are looking for:
- Previous experience in a call centre environment, or strong customer service experience is essential
- Excellent communication skills, verbal and written, are a must
- Knowledge of health insurance would be highly regarded but not needed
- Ability to empathize with members and provide tailored solutions to meet their needs
- A genuine desire to help people
- Strong ability to meet and exceed targets
- Exceptional rapport building skills
- Resilience and adaptability
How to Apply:
If you are passionate about delivering top-notch customer service and have a call centre or strong customer service background, we would love to hear from you.
"APPLY" button, and be part of a team dedicated to caring for their members' health and well-being. For a confidential discussion please contact Sonja at SMAART Recruitment on
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