Member Enablement Analyst
1 week ago
That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible.
We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members.
Your New Role
Reporting to the Member Enablement Manager the Member Enablement Analyst is a key member of the Member Sentiment Team responsible for the delivery of operational excellence, governance practices and the delivery of continuous improvement activities that enhance the member experience, service proposition, reduce the risk profile or improve efficiency.
Key duties include but are not limited to:
- Proactively identify opportunities for continuous improvement and drive change to deliver an enhanced member service, greater efficiency and or reduction of risk to the fund.
- Ensure the capture of key initiative details, including scope, benefits, dependencies, and timing.
- Drive endtoend CRM change initiatives through to completion and communicate the changes with impacted stakeholders.
- Work collaboratively across the Member Sentiment team to develop, review, standardise and enhance process documentation.
- Ensure the development of accurate and complete business requirements for key project features/initiatives.
- Conduct assessments to measure the effectiveness of implemented solutions.
What You'll Need
- Strong experience working with and uplifting a CRM system.
- Demonstrated experience within change or project management disciplines, within Financial Services.
- Developed stakeholder relationship skills, including ability to initiate, maintain and develop relationships with colleagues from all levels of the Fund.
- High levels of competency, experience & strategic awareness in a delivery environment to enable them to effectively deal with the complexity of directing and delivering small, medium, and largescale initiatives.
- Excellent organising and planning skills with the ability to coordinate and manage multidiscipline activities; to organise workloads in a structured and logical way; and whilst working to tight deadlines. Demonstrated strong analytical & tactical delivery skills directed at exceeding expectations.
Life at AustralianSuper
AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching, and training, as well as career opportunities across our expanding global organisation.
We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we're happy to discuss what this looks like for you.
We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms.
What's Next
Australian or New Zealand citizenship or Australian permanent residency status is required.
**Progress powered by purpose.
-
Member Enablement Analyst
1 week ago
Melbourne, Victoria, Australia Australian Super Full timeAt AustralianSuper, we truly care about our colleagues. We understand that work and life are interconnected, which is why we support the diverse needs of everyone and have policies that allow us to thrive and be flexible. Diversity is crucial as it provides us with opportunities to learn, grow, and deliver better outcomes for all members.Your New RoleAs the...
-
Analyst / Associate Cme Enablement
1 week ago
Melbourne, Victoria, Australia National Australia Bank Full timeAnalyst / Associate CME EnablementAnalyst / Associate CME EnablementJob no: 794278Business unit: Corporate and InstitutionalPrimary position location: 395 Bourke St, Melbourne, VICWork type: Fixed term Full time, SecondmentRegion: VIC- Melbourne CBD- 12-month opportunity in Melbourne:- Build your career within Corporate and Institutional Banking in this...
-
Digital Enablement Analyst
1 week ago
Melbourne, Victoria, Australia MYOB Full timeWe're MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand As the #originalstartup, our roots are in finance and accounting software, but today we are so much more.We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the...
-
Digital Enablement Analyst
1 week ago
Melbourne, Victoria, Australia Myob Group Limited Full timeWe're MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in...
-
Analyst / Associate Cme Enablement
1 week ago
Melbourne, Victoria, Australia NAB - National Australia Bank Full timeWork type: Fixed term Full time, SecondmentRegion: VIC- Melbourne CBD- 12-month opportunity in Melbourne:- Build your career within Corporate and Institutional Banking in this exciting position, supporting the CME Corporate VIC portfolio:Leverage off your strong portfolio management and administration skillsWe have a new opportunity in Client Management and...
-
Customer Data Enablement Lead
1 week ago
Melbourne, Victoria, Australia Mecca Brands Full timeCustomer Data Enablement Lead page is loaded Customer Data Enablement Lead Apply locations Victoria time type Full time posted on Posted Yesterday job requisition id R010938 We have an exciting opportunity for a customer focused and analytically-minded Customer Data Enablement Lead to join our Personalization team on a 12-month fixed-term contract. The Role...
-
Member Platforms Support Analyst
1 week ago
Melbourne, Victoria, Australia AustralianSuper Full timeAt AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members.Your New...
-
Member Platforms Support Analyst
1 week ago
Melbourne, Victoria, Australia AustralianSuper Full timeWe make a difference, delivering outcomes for millions of members. Join a fast paced and growing team with a global reach. Flexible and inclusive work environment for allAt AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That's why we support the diverse needs of everyone and have policies that enable us all to...
-
QA Analyst
1 week ago
Melbourne, Victoria, Australia RMIT University Full timeOverview: Full-time permanent positionHybrid and Flexible Working Arrangements Based at the City campus.Fun, friendly, and supportive Team cultureAbout the Portfolio The Operations Portfolio enables an integrated, enterprise-wide delivery for best practice student and staff experiences. The Portfolio incorporates the following business units: Enterprise...
-
QA Analyst
1 month ago
Melbourne, Victoria, Australia RMIT University Full timeOverview: Full-time permanent positionHybrid and Flexible Working Arrangements Based at the City campus.Fun, friendly, and supportive Team cultureAbout the Portfolio The Operations Portfolio enables an integrated, enterprise-wide delivery for best practice student and staff experiences. The Portfolio incorporates the following business units: Enterprise...
-
QA Analyst
4 weeks ago
Melbourne, Victoria, Australia RMIT University Full timeOverview: Full-time permanent positionHybrid and Flexible Working Arrangements Based at the City campus.Fun, friendly, and supportive Team cultureAbout the Portfolio The Operations Portfolio enables an integrated, enterprise-wide delivery for best practice student and staff experiences. The Portfolio incorporates the following business units: Enterprise...
-
Process Analyst
1 week ago
Melbourne, Victoria, Australia AustralianSuper Full timeAn excellent opportunity for a Process Analyst to join our Fund Services department on a 12 month max term contract.At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is...
-
Training and Change Analyst
1 week ago
Melbourne, Victoria, Australia Victorian Managed Insurance Authority Full timeLocation: Melbourne | CBDJob type: Full time / Until 28th June 2025Organisation: Victorian Managed Insurance AuthoritySalary: Salary not specifiedOccupation: Insurance and SuperannuationReference: VG/VMIA/1775702As the Digital Enablement - Business Analyst, you will play a pivotal role in the development and management of digital systems that enable our...
-
Process Analyst
1 week ago
Melbourne, Victoria, Australia Australian Super Full timeAn excellent opportunity for a Process Analyst to join our Fund Services department on a 12 month max term contract. At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is...
-
Analyst Programmer
1 week ago
Melbourne, Victoria, Australia It Miami Llc Full timeFin XL IT Professional Services is an innovative Australian owned company providing our clients with technology enabled business solutions and consulting services.As the 'go-to' mid-tier Service Provider for many Australian and International clients, Fin XL enjoys a diverse client portfolio, boasting some of the industry's leading: Telecommunication, Banking...
-
Business Analyst- Techno functional
1 week ago
Melbourne, Victoria, Australia Infosys Singapore & Australia Full timeBusiness Analyst- Techno functional - Retail & Fuel Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE:INFY), a global advisor to leading companies for strategy, process engineering, and technology-enabled transformation programs.We partner with clients to design and implement customized solutions to address...
-
Business Analyst- Techno functional
1 week ago
Melbourne, Victoria, Australia Infosys Singapore & Australia Full timeInfosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering, and technology-enabled transformation programs.We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in...
-
Growth Enablement Specialist
1 week ago
Melbourne, Victoria, Australia AustralianSuper Full timeAt AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members.Your new...
-
Senior Data Analyst, Member Data
1 week ago
Melbourne, Victoria, Australia Manageditservices Full timeWe are open to candidates across both Melbourne and Sydney for this position We have multiple openings within this space for this skill set Flexible and inclusive work environment for all At Australian Super, we truly care about our colleagues.We know work and life are intertwined.That's why we support the diverse needs of everyone and have policies that...
-
Technical Business Analyst
1 week ago
Melbourne, Victoria, Australia Manageditservices Full timetechnical-business-analyst-in-information-communication-technology-jobs-920790Technical Business AnalystGet access to over 40,000+ new jobs in IT and technology across APACCategory:Information & Communication TechnologyEmployement Type:ContractIndustry:ITContact Name:Francoise SoaresContact Phone: Date Published: Our client is a leading University seeking a...