HR Central Lead

2 weeks ago

Sydney, New South Wales, Australia Tandem Partners Full time

This reputable global organisation with a very strong brand, reputation for safety and premium customer service is seeking a new HR Central Lead to join their business.

There has never been a better time to join this organisation as it continues to go from strength to strength.


This is a brand-new role, sitting within a Centre-of-Excellence, your new role will be primarily responsible for leading the HR shared services team across the organisation to ensure they are delivering a positive employee experience by providing outstanding customer service for HR related support to the business.

As the business grows so will the team in size and the function in complexity.

Reporting into an empowering, outcomes-focused HR Operations leader as part of a wider HR function, you will manage a team of two and be responicible for the below;

  • Lead the HR Shared Services team, and provide support on the execution of the core activities required of the team.
  • Drive a focus on uplifting and maintaining process improvement, governance and standard operating procedures.
  • Be the first point of contact for matters escalated to the team.
  • Provide P&C administrative support and provide guidance/assistance to other
  • HR team members and line managers for assigned HR activities
  • Provide assistance and support for projects in the HR function
  • Provide support to HR team initiatives.
  • Support the maintenance and uplift of our Onboarding system.
This role is well suited to an experienced HR Shared Services specialist who possesses the below skills and experience;

  • Relevant experience and/or tertiary qualifications in HR or businessrelated discipline
  • At least 4 years' HR experience, with prior experience within a shared services team
  • Ideally you will have experience with Successfactors
  • A quick learner with an eye for detail, you will enjoy looking for opportunities to improve systems and process to ensure the best possible outcomes.
  • Strong communication skills (both written and verbal) with a customer service oriented approach

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