Team Leader Intake

1 week ago

St Kilda, Victoria, Australia Windana Drug & Alcohol Recovery Full time

Salary Packaging options available, increasing your take home pay:


  • Fantastic opportunity for a passionate Team Leader who wants to join a value's driven organisation

Welcome to Windana Drug and Alcohol Recovery LTD, where our mission is to help people rebuild their lives.
We are a leading Victorian-based drug and alcohol treatment organisation.

For more than 30 years, we have been helping people rebuild their lives in a safe, caring environment, supporting our clients wherever they are in the recovery process.


We have an exciting opportunity for a Team Leader Intake to join our Intake and Admissions team located in St Kilda on a permanent full-time basis.

The role will require you to work on site. If you are looking for your next step in AOD and want to develop your leadership skills, then this opportunity is for you

The Role


The Team Leader Intake will oversight and support the development of best practice approaches and deliver comprehensive intake, triaging, assessment and care coordination.


As part of a multidisciplinary team that serves as the first point of contact to Windana, The Team Leader Intake demonstrates an exceptional level of rapport building and professionalism in their approach.

The role supports the clinical delivery of treatment and care, ensuring both adults and young people receive timely, responsive and suitable services to meet their needs.


The Team Leader Intake will effectively engage, screen, assess, and refer adults and young people who access Windana for support, and provide information, advice and guidance to their family and friends where needed.

The Team Leader is also expected to provide brief interventions and deliver group programs, whilst coordinating care for people who present with low intensity needs.


WHAT WE OFFER

  • Competitive salary, plus salary packaging to increase your take home pay
  • Ongoing learning and development opportunities
  • Join a fun, passionate, supportive, and inclusive team of people who will support you at every turn
  • Access to our Employee Assistant Program
  • Ability to transfer your long service from another NFP organisation as part of the portable long service leave scheme

Who we're looking for

The person we're looking for will have:

  • Experience working within the AOD or mental health service system and knowledge of addiction and mental health issues, impacts and navigation of the service system
  • Sound knowledge of the principles of clinical risk assessment and management and a proven ability to develop strategies to support clients with a co morbid mental illness and drug & alcohol issue
  • Undergraduate qualification in a related field, including Psychology, Social Work, Nursing, Allied Health etc.
  • Cert IV in AOD or evidence of meeting essential AOD elements.
For a full list of the position responsibilities, please download the position description.

Windana seeks to be an inclusive and diverse employer.

Applications from Aboriginal and Torres Strait Islander peoples and people from culturally and linguistically diverse backgrounds are encouraged to apply.


The program

Windana, Central Intake.


The role of central intake is to provide a single access point for persons seeking to access the AOD withdrawal support and Rehabilitation Services that Windana provides.

Windana acknowledges that service navigation support plays a key part in people receiving assistance.

The central intake teams role is to help people understand our the differing services within Windana, the processes required to access them and provide support to enable access.


Our values

  • We are one connected community.
  • We are driven by hope.
  • We build collaboration through open and honest relationships.
  • We pursue learning and growth.
  • We are curious and courageous to drive change.
  • We are committed to caring without judgement

Additional requirements
Please be advised that Windana adheres to Government mandates in relation to COVID-19.

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