Service Delivery Representative

2 weeks ago

Melbourne, Victoria, Australia Visy Full time

Job no: 508922

Work type:
Full Time

Location:
Melbourne - North

At Visy, our people make us stand out from the crowd. We're always seeking solutions, opportunities, and possibilities. We look for people who see what's ahead and run towards it. These people are helping us to achieve our vision to become the global leader in sustainable packaging solutions. Together, we can create a better world.

The Opportunity:


Every year we collect, receive and sort nearly 2 million tonnes of paper, cardboard, glass, plastics, steel and aluminium from Australian and New Zealand households, businesses, and schools, recovering the greatest amount of material we can at our MRFs and sorting facilities.


Reporting to the
Service Delivery Team Leader, you will be responsible for delivering improvements in customer service through the effective resolution of escalated customer issues.

Your day-to-day will involve generating new business while servicing the needs of repeat customers by resolving any issues and providing excellent customer service.

You will be an energetic person looking to make a move into an office-based role. You must be passionate about building strong relationships and ensuring excellence in
customer experience.

No two days are the same

The key responsibilities will include, but not be limited to:

  • Actioning and resolving service requests, investigating repeated service failures with the aim of eliminating them
  • Generating sales leads and direct sales to ensure targets are met
  • Daytoday administrative tasks, including maintaining the accuracy of the database
  • Complying with OHS&E policies and procedures
  • Building and maintaining strong internal and external stakeholder relationships
  • There will be a requirement in this role to work weekly rostered shifts.
  • 8 am 4 pm
  • 9 am 5 pm

What you will bring to the team:

  • Ability to prioritise and deliver in a fast-paced environment
  • High levels of attention to detail
  • A passion for streamlining and enhancing efficiencies
  • Previous experience in customer service (highly desirable)
  • Enthusiasm to learn and work hard
  • Desirable Salesforce and CRM experience


When you join Visy, you're joining a global leader dedicated to making serious progress in the sustainable packaging and recycling industries.

We want to find solutions, make an impact and grow our business. If you can help us, you'll fit right in.
There's never been a better time to join Visy

_ You will be required to meet Visy's employment criteria which will include a criminal history check and pre-employment medical (including drug & alcohol testing)._

_ Visy is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion._

Advertised: 21 Jul 2023 AUS Eastern Standard Time

Applications close: 18 Aug 2023 AUS Eastern Standard Time

  • Service Delivery Representative

    2 weeks ago

    Melbourne, Victoria, Australia Labourpower Recruitment Services Full time

    Based at Tullamarine, the Service Delivery Representative is a key member of the Service Delivery Team and is responsible for delivering improvements in customer service through effective resolution of escalated customer issues. The Service Delivery Coordinator is responsible for generating new business and customer retention by resolving repeated service...

  • Service Delivery Representative

    2 weeks ago

    North Melbourne, Victoria, Australia VISY Full time

    Service Delivery Representative At Visy, we love solving problems. And that's something we do better working together. We're looking for people who see what's ahead and run towards it. Visy people are helping us to achieve our vision to become the global leader in sustainable packaging. Because together, we can create a better world. The Opportunity: Every...

  • Agile Delivery Lead

    2 weeks ago

    Melbourne, Victoria, Australia Delivery Centric Technologies Full time

    Looking for Agile Delivery Lead to join a fast-paced financial organization. We'd welcome you to applyJob Title: Agile Delivery Lead/Release Lead-Business Platform services, Digital PortfolioLocation: Melbourne, VICEmployment type: ContractAbout Delivery Centric:Delivery Centric is a customer focused, technology solutions provider for the APAC region. With a...

  • Delivery Manager

    2 weeks ago

    Melbourne, Victoria, Australia Service Stream Group Full time

    Add expected salary to your profile for insights We're excited to have been selected as Preferred Tenderer for the Victorian Road Maintenance Contract (Metro) – South Central Region Starting in July this year, we'll be working across Melbourne's south-eastern suburbs and right down the Mornington Peninsula, delivering routine maintenance, emergency...

  • Service Delivery Representative

    2 weeks ago

    Melbourne, Victoria, Australia Visy Full time

    Job no: 509992Work type: Full TimeLocation: Melbourne - NorthAt Visy, we love solving problems. And that's something we do better working together. We're looking for people who see what's ahead and run towards it. Visy people are helping us to achieve our vision to become the global leader in sustainable packaging. Because together, we can create a better...

  • Service Delivery Representative

    2 weeks ago

    Melbourne, Victoria, Australia Visy Full time

    Job no: 510438Work type: Full TimeLocation: Melbourne - NorthAt Visy, we love solving problems. And that's something we do better working together. We're looking for people who see what's ahead and run towards it. Visy people are helping us to achieve our vision to become the global leader in sustainable packaging. Because together, we can create a better...

  • Service Delivery Representative

    2 weeks ago

    North Melbourne, Victoria, Australia Visy Full time

    The Opportunity: Every year we collect, receive and sort nearly 2 million tonnes of paper, cardboard, glass, plastics, steel and aluminium from Australian and New Zealand households, businesses, and schools, recovering the greatest amount of material we can at our MRFs and sorting facilities. Reporting to the Service Delivery Team Leader , you will be...

  • Field Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia Rheinmetall Defence Australia Pty Ltd Full time

    Field Service Representative Team LeadRheinmetall Defence Australia Pty Ltd in Melbourne Rheinmetall- /- Field Service Representative Team Lead RefNr:- AU01383-: Contract Type:- Permanent Full-TimeWHAT WE ARE LOOKING FORAbout the TeamThe Field Service Representative - Team Lead will head up an initial team of five Victoria based FSR's in our rapidly...

  • Service Delivery Associate

    2 weeks ago

    Melbourne, Victoria, Australia FUJIFILM Full time

    OUR STORYFUJIFILM have a proud history of providing innovative products and services that contribute to the advancement of culture, science, technology and industry, as well as improved health and environmental protection in society. We are dedicated to achieving a sustainable society and ensuring a better world for future generations. Employees are...

  • Client Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia Melbourne Veterinary Specialist Centre Full time

    Job Description:Part Time Client Services Representative Wanted Based at Glen Waverley, and Essendon Fields on occasion Part time role hours per week) Minimum 2 years Reception/Client Services experience essential Experience within the veterinary or health industry highly regardedThe Melbourne Veterinary Specialist Centre is a multi-disciplinary specialist...

  • Service Delivery Lead

    2 weeks ago

    Melbourne, Victoria, Australia Cognizant Full time

    What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment This is creating many opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world.At Cognizant, together with your colleagues from all around the world, you will collaborate...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia NEXTDC Full time

    Company DescriptionAt NEXTDC we are building the heart of Australia's high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies.As an Australian head officed, ASX100 listed company we currently...

  • Field Service Representatives

    2 weeks ago

    Melbourne, Victoria, Australia Rheinmetall Defence Australia Pty Ltd Full time

    Field Service Representatives Team LeadRheinmetall Defence Australia Pty Ltd in Melbourne Rheinmetall- /- Field Service Representatives Team Lead RefNr:- AU01383-: Contract Type:- Permanent Full-TimeWHAT WE ARE LOOKING FORAbout the TeamThe FSR Team Leader will head up an initial team of 5 FSR's in our rapidly expanding Service Support team to be based at...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia Labourpower Recruitment Services Full time

    PURPOSE OF THE JOB:The Customer Service Representative is a key member of the Customer Service team who will provide end to end key account management to our internal and external customers.This is a largely autonomous role designed for a self-motivated individual who will go above and beyond to ensure our customers have experienced the highest standard of...

  • Delivery Manager

    2 weeks ago

    Melbourne, Victoria, Australia Service Stream Full time

    Description SummaryWe are pleased to announce that we have been chosen as the Preferred Tenderer for the Victorian Road Maintenance Contract (Metro) – South Central Region.About the RoleStarting this July, we will be operating in Melbourne's southeastern suburbs and the Mornington Peninsula, undertaking routine maintenance, emergency response, defect...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia NEXTDC Full time

    Company DescriptionAt NEXTDC we are building the heart of Australia's high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies.We are an exciting ASX 100-listed technology company, operating 13...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia Speller International Full time

    Company Overview:Our client is a leading manufacturing company based in the southeast of Melbourne. They specialise in producing high-quality products for a wide range of industries. We are currently seeking two Customer Service Representative who have worked in manufacturing industry to join our client's team for an asap start for an permanent position.Job...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia Pelican Products, Inc. Full time

    Customer Service RepresentativeDate:May 31, 2023LOCATION: Melbourne, AUCompany:Pelican Products, Inc.A Customer Services Representative is a vital link with our customer base and with other internal departmentswithin the company. Primary responsibilities are to manage orders and sales forecasts processing into thecompany's SAP system. You will be responsible...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia Prowell Group Full time

    Multiple Financial Sector RolesOur client is a leading financial services company who is looking to fill an Account Executive and multiple Customer service positions. They are offer experience and innovative financial solutions with a strong presence in the Australian market and committed to delivering excellence to ensure our clients' financial needs are...

  • Program Delivery Manager

    2 weeks ago

    Melbourne, Victoria, Australia Service Stream Full time

    Primary LocationMelbourne, VICJob Description SummaryAn exciting opportunity has arisen for a National Workflow & Process Delivery Manager to join Service Stream Team based out in MelbourneAbout the RolePositioned within Service Stream's Operations and Maintenance Business Unit, the National Workflow & Process Delivery Manager role will support the...