Team Leader Support Services St Leonards

2 weeks ago


Saint Leonards, Victoria, Australia HammondCare Full time

About the role


The role of_ _
_Team Leader - Support Services Operations_ works within the Mission and Mission in Action of HammondCare to provide leadership and support to the operational and administrative functions of all aspects of The Dementia Centre and the Senior Management Team of HammondCare.

This is a rewarding opportunity for a passionate Operational Leader to join the Dementia Support Australia Team at HammondCare on a
Fixed Term Full-Time Contract Until June 2026 at our St Leonards location.


This role will provide a high standard of operational leadership to support and enable the Dementia Centre teams to function smoothly.

Responsibilities

  • Develop a strong and solutions focused team culture aligned to our HammondCare Mission in Action.
  • Liaise and communicate regularly with Support Officers to ensure the overall effectiveness and efficiency of the administrative support across our teams and projects.
  • Stewardship and management of the our systems and data, including SharePoint, Microsoft Teams, Salesforce and Riskman
  • Lead a diverse group of Support Officers working across a number a different portfolios and nationwide.
  • Orientation and onboarding of new office staff, including, but not limited to, requisitioning of equipment and IT access.
  • Work actively to problem solve and contribute to a the culture of a 'HammondCare' office in single, cluster and mixed offices, especially with offices where mixed teams of HammondCare staff are located
  • Prioritise customer management and our online and phone engagement with a clear management process through our Salesforce CRM
  • Manage invoice and credit card reconciliation
  • Lead and innovate solutions to support the organisational growth and maintain current status quo within the Support Team's portfolio ie: Fleet, Credit Card reconciliation, Invoices, Brokerage, Travel, HR recruitment, DC & DSA inbox.

What do we need from you?

  • Significant practical experience in an Operational Management role
  • Operational leadership experience
  • Strong communication, administrative and computer skills
  • Microsoft Applications and Salesforce experience.
  • Ability to work independently and as part of a team.
  • Ability to manage priorities and time to produce quality output
  • Salesforce and or Power BI experience
  • Strong work ethic.
  • Desirable that the person understands how to support a customer management system and data
  • Ability to travel

What's in it for you?

  • Market leading remuneration
  • Salary packaging
  • Flexible hybrid work arrangements
  • Accredited dementia specific training & career development opportunities
  • Leave benefits purchased additional annual leave
  • Reward and Recognition Program
  • Discounted healthcare memberships and access for individuals or families to local gym, pool and fitness centres Free independent and confidential counselling sessions through our Employee Assistance Program.
  • All shortlisted applicants will be asked to consent to a criminal record check and provide evidence of Influenza and COVID vaccinations_

  • General Practitioner

    2 weeks ago


    Saint Leonards, Victoria, Australia St Leonards Medical Clinic Full time

    Welcome to St Leonards Medical Clinic, a premier medical center located in St Leonards, NSW dedicated to providing high-quality professional patient care. St Leonard Medical Clinic is a newly built medical centre at the heart of St Leonards. Easy commute with only 1 minutes walking distance from the station. Part time hours available throughout the weekdays...


  • Saint Leonards, Victoria, Australia St Leonards Family Medical Centre Full time

    Would you like a fresh start in a brand-new medical centre, where you can continue to care for your current patient base?We are offering exceptional terms for the right candidate.St Leonards Family Medical Centre is a comprehensive, state of the art new clinic, located in Mall 88 opposite St Leonards Train Station (with a direct link to both the station and...


  • Saint Leonards, Victoria, Australia Choices Flooring St Leonards Full time

    Full Time Position Guaranteed base earnings + attractive commissionDiscover a great place to work at Choices Flooring St Leonards - an Australian Retail icon in the flooring and lifestyle space.The Choices Flooring St Leonards Team is seeking a passionate, customer service focused Salesperson to join them in delivering _Great Service, Always_ to their...


  • Saint Leonards, Victoria, Australia Choices Flooring St Leonards Full time

    Full Time Position Guaranteed base earnings + attractive commission Must have Residential Flooring Experience (supply and installation)Discover a great place to work at Choices Flooring St Leonards - an Australian Retail icon in the flooring and lifestyle space.The Choices Flooring St Leonards Team is seeking a passionate, customer service focused...

  • Barista/all Rounder

    2 weeks ago


    Saint Leonards, Victoria, Australia Cafe St Leonards Full time

    Barista/All Rounder for a cafe in a hotel in St Leonards (min. 2 years experience), immediate start.Working hours (rostered around 20hrs per week):Mon-Fri: 7am amExperience required: Barista experience is mandatory Must be diligent, honest, punctual, and reliable Customer service Knowledge about foodJob Types: Part-time, CasualSchedule: Monday to Friday...


  • Saint Leonards, Victoria, Australia St Leonards Family Medical Centre Full time

    Amazing opportunity for a VR GP who is looking for PT or FT work in a new, modern practice with a growing patient base and a great range of services Having opened our doors in May 2023, this exciting opportunity is available as we are seeing large patient demand at our new, state of the art facility in St Leonards, NSW. Ideally, we are looking for a...


  • Saint Leonards, Victoria, Australia HammondCare Full time

    About the role The role of Team Leader – Support Services Operations works within the Mission and Mission in Action of HammondCare to provide leadership and support to the operational and administrative functions of all aspects of The Dementia Centre and the Senior Management Team of HammondCare. This is a rewarding opportunity for a passionate...


  • Saint Leonards, Victoria, Australia Cox Purtell Staffing Services Full time

    Contract Type:TemporaryLocation:St Leonards - New South WalesIndustry:Contact Name:Lizzie RitchieContact Phone:Date Published:15-Nov-2023Membership Team ManagerSt Leonards LocationTemp Role - Up to 6 months$ $55.00 Per Hour - DOEASAP StartCox Purtell is currently partnering with a large membership association based in St Leonards that is seeking a temporary...


  • Saint Leonards, Victoria, Australia Reddam House Early Learning School St Leonards Full time

    Are you highly experienced in navigating NQS and Early Childhood compliance and interested in joining a well respected Private school based in St Leonards. This position offers flexibility in terms of days and is a wonderful opportunity to work in a supportive and cohesive environment with professional teachers. Excellent working conditions, onsite parking,...


  • Saint Leonards, Victoria, Australia F45 Training St Leonards Full time

    Company descriptionF45 Training is a global fitness community specialising in innovative, high-intensity group workouts that are fast, fun, and results-driven. Members of F45 are smashing their fitness goals in our studios across Australia. We are continuously evolving finding fun and innovative ways to achieve clients fitness goals.Job descriptionOur F45...


  • Saint Leonards, Victoria, Australia Charterhouse Full time

    Up to $70k + Super:- Hybrid once trained:- St Leonards - Fantastic team Close to public transport**:Vibrant & Inclusive teamAbout the role My client is looking for Customer Service Super Stars If you have an eye for detail and passionate about helping others, I want to hear from you My client is a Financial Services Leader based in St...


  • Saint Leonards, Victoria, Australia Ashdown Consulting Full time

    $36.30 p/d + super 2month contract St Leonard's + WFHPharmaceutical Support Officer | 2-month contract | $36.30 p/h + Super- $36.30 p/d + super 2month contract St Leonard's + WFH***About the CompanyThis Government agency uses data and behavioural insights to drive improvements with government and provide services to NSW. We are looking for someone to start...

  • Team Member

    2 weeks ago


    Saint Leonards, Victoria, Australia Roll'd Full time

    Roll'd St Leonards Team MembersRoll'd is a fresh, fast and healthy Vietnamese food business that is thriving in the Australian and international food scene.We take pride in making fresh, fast and healthy Vietnamese food and have fun doing itAt Roll'd we are all about making memories. Our team consists of enthusiastic, hard-working and passionate people that...


  • Saint Leonards, Victoria, Australia RSL LifeCare Full time

    We're proud to make a difference and so can youYour main objective will be to provide a comprehensive and professional service that meets the needs of our clients and aligns with the service standards of RSL LifeCare Veteran Services. Your focus will be operational, with an emphasis on providing exceptional customer-centered care for veterans and their...

  • Team Administrator

    1 week ago


    Saint Leonards, Victoria, Australia Cox Purtell Staffing Services Full time

    Contract Type:Part TimeLocation:St Leonards - New South WalesIndustry:Administration & Office SupportContact Name:Zoe RogersContact Phone:Date Published:27-Nov-2023Team Assistant - Learning and Development ProjectsTemp to Perm Opportunity4 days per week$75K + Super FTESt Leonards Office with hybrid flexible workingWe are partnering with one of our top...


  • Saint Leonards, Victoria, Australia Talent Connect Australia Full time

    Temporary - Permanent Opportunity Kickstart your corporate career St Leonards Location & Offers Remote working Are you fluent in Bahasa & English?_ Do you have a passion for providing exceptional customer service?_ If so, we have an exciting opportunity for you_COMPANYLocated in St Leonards area in Sydney, this globally recognised leader in the financial...


  • Saint Leonards, Victoria, Australia Alexander Appointments Full time

    $36.50 per hour + Super | 35hours per week NSW Government | St Leonards + WFH ASAP Start | Estimated 4month assignment, potential to extend- $36.50 per hour + Super | 35hours per week:- NSW Government | St Leonards + WFH:ASAP Start | Estimated 4month assignment, potential to extendThe CompanyOur large NSW State Government client provides comprehensive legal...

  • Accounts Assistant

    1 week ago


    Saint Leonards, Victoria, Australia Cox Purtell Staffing Services Full time

    Contract Type:TemporaryLocation:St Leonards - New South WalesIndustry:AccountingContact Name:Toby ConranContact Phone:Date Published:27-Jun-20231 Month Assignment - Potential it will extend for longerSt Leonards location - Hybrid working available.$ $50.00 Per hour + superASAP StartOur client is a leading membership association based in St Leonards, they are...

  • Barista

    1 week ago


    Saint Leonards, Victoria, Australia Oliver Brown Cafe Full time

    Hello everyoneWe are looking for a barista for our busy cafe in St Leonards. We are friendly bunch of people with a fun environment. Our cafe is located near St Leonards station so easily accessible and easy to travel.Name OliverBrownLocation St LeonardsExperience 1 Year and more preferableAvailability Felxible according to youJob Types: Full-time,...


  • Saint Leonards, Victoria, Australia APG Workforce Full time

    Government Role- $32.69 ph + Super 6Month ContractAPG Workforce are currently seeking Customer Service Representative for a 6- month contract within a St Leonards Government Sector.Pay Rate:$32.69 ph + SuperAvailabilityrequired: Office based role located in St Leonards Rotating roster between 8am 6pm / 35 hours per weekThe Role:Situated in...