After Hours Community Support Worker

2 weeks ago

North Melbourne, Victoria, Australia Employment Plus AU Full time

Number of Positions Available:
1

  • Start your career with The Salvation Army today
  • We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.
  • ABOUT US
  • The Salvation Army is one of Australia's largest and mostloved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
We are seeking a values-driven After Hours Community Support Worker reporting to the Community of Support Team Leader.

Why this role matters


The Salvation Army Australia's Homelessness Stream provides high quality, person centred services to people at risk, and or experiencing homelessness.

We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.


Flagstaff and The Open Door residential facilities are part of The Salvation Army Homelessness Stream and operates 24 hours a day, 7 days per week.

The two sites provide 101 beds in total for males experiencing homelessness with multiple and complex needs.

About the role

We are seeking a values-driven After Hours Community Support Worker reporting to the Community of Support Team Leader.

The Community Support Worker participates in the day to day operation of the facility, including providing individualised support to residents.

You will successfully

  • Assist with the development of personal skills
  • Maintain a safe and secure environment for staff and residents
  • Complete administrative duties including reports, update records and case notes
  • Work collaboratively with the Community of Support and Case Management team to provide a high standard of care to residents across both sites
This is a full-time fixed term position for 3 years.

Current roster is as follows:
3:38PM - 11:14PM Monday to Wednesday

8:16 AM - 3:52 PM Saturday and Sunday.

You will have

  • Tertiary qualifications in social work, mental health, community services or a related field
  • Excellent interpersonal skills and an ability to work sensitively with people of diverse cultures, abilities, ages, sexualities and gender identities
  • Ability to respond to unpredictable situations and behaviours using deescalation techniques
  • Demonstrated ability to remain calm and take safe and appropriate action for critical incidents
  • Demonstrated understanding of traumainformed care, personcentred and strengthsbased approach
  • Prior experience in residential facilities is preferred, but not essential
  • A willingness to undergo a National Police Check
  • A current and valid Employee Working with Children Check
  • Ability to provide proof of eligibility to work in Australia
  • We are committed to providing a safe environment for our people. Please note that The Salvation Army has a mandatory vaccination procedure._
What we offer

  • Flexible working conditions
- (Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits

  • Employee Assistance Program
  • Independent confidential counselling service
  • Financial, retail and lifestyle discounts and benefits
  • Discounted health and fitness programs through Fitness Passport
  • Up to 8 weeks leave per year through our purchase leave scheme
  • Generous Parental Leave offering of 12 weeks
  • Up to 5 days paid leave per year to support a TSA program or activity
  • An inclusive culture of dedicated, passionate, and professional team members
  • Positively supporting and impacting the lives of others through your career contribution
Enquiries only

Position Description request:
R29047 After Hours Community Support Worker

  • The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
  • We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
  • The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
  • We are committed to providing a safe environment for our people. _
  • Please note that The Salvation Army has a mandatory vaccination procedure._
  • We value Integrity, Compassion, Respect, Diversity, and Collaboration_

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