Reception / Admin & Nightshift Sleepover Support

2 weeks ago

Hawthorn East, Victoria, Australia Arcadia Group Pty Ltd Full time

The Arcadia Group are owners and managers of premier retirement resorts located across Western Australia and Victoria, where our residents live independently, within a supported community environment.


Our two beautiful communities located in Melbourne, in the centrally located suburbs of Hawthorn East and Kew, are currently seeking applicants for a number of permanent part-time positions within our Reception / Concierge / Sleepover teams.

Our employees work in a rewarding and friendly environment and enjoy additional benefits that the Arcadia Group offer, including the following:

  • Above award rates + superannuation
  • Weekend shifts with penalty rates + superannuation
  • Secure long term Permanent Part Time employment
  • Up to 20 hours per week are available
  • Employee Assistant Program to assist you during those times in life where you may face obstacles
  • Customised induction process that will ease you into the role and environment
  • Training and development opportunities across the business

The Role:

Become part of our wonderful team of employees, and work in a great environment that encourages interaction with others. The duties are broad-ranged and are aligned to dedicated customer service professionals.

The include:

  • Being the first point of contact to welcome all customers, clients, friends and families to our communities
  • Assist our residents with their general enquiries
  • Maintaining the reception, lounge and café areas to be in immaculate condition
  • General office administration work when required
  • Assist residents with table bookings for our beautifully appointed restaurant
  • Assist with the communication of and bookings to our internal social events and functions
  • Undertaken minimum 2 evening/sleepover shifts per week
  • Attend to coordinating emergency services in emergency situations

Monday-Friday

  • Day shifts 9am to 5pm
  • Evening shifts 5pm to 9pm
  • Evening "Sleepover" (noncontact) shifts 9pm to 7am (mandatory)
  • Morning shifts 7am to 9am

Saturday-Sunday

  • Morning shifts 7am to Midday


 Afternoon shifts
  • Midday to 5pm
  • Evening shifts 5pm to 9pm
  • Evening "Sleepover" (noncontact) shifts 9pm to 7am (mandatory)
  • At least 3 years' experience in a similar role or environment.
  • Excellent verbal and written communication skills
  • Current Senior First Aid Certificate (required)
  • Current Police Clearance Certificate, valid less than 3 months (required)
  • Fully vaccinated COVID19 Vaccination Certificate (required)
  • Experience with pointofsale systems and intermediate knowledge of Excel and Word
  • Barista knowledge highly regarded
  • Responsible Service of Alcohol Certificate (required)


Whilst there are a number pre-requisites for this role, ultimately we are seeking persons with a background gained in roles aligned to hospitality, hotel concierge, nursing, airline and perhaps the defence forces.


Job Types:
Part-time, Permanent

Part-time hours: 15-20 per week

Salary:
$ $32.00 per hour

Benefits:

  • Employee discount
  • Housing provided

Schedule:

  • 8 hour shift
  • Afternoon shift
  • Day shift
  • Monday to Friday
  • Morning shift
  • Public holidays
  • Rotating roster
  • Shift work
  • Weekend availability

Supplemental pay types:

  • Overtime pay
  • Penalty rates

Ability to commute/relocate:

  • Hawthorn East, VIC 3123: Reliably commute or planning to relocate before starting work (required)

Experience:

  • Front desk: 2 years (preferred)
  • Barista: 2 years (preferred)
  • Customer service: 3 years (preferred)

Licence/Certification:

  • Police Clearance (preferred)

Work Authorisation:

  • Australia (required)

Shift availability:

  • Night Shift (required)
  • Overnight Shift (required)

Work Location:
In person

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