Current jobs related to Customer Service - Doncaster, Victoria - Access Health and Community
-
Banking Consultant, Doncaster VIC
2 weeks ago
Doncaster, Victoria, Australia Australia and New Zealand Banking Group Limited Full timeAbout the RoleWe are seeking a highly skilled Banking Consultant to join our Retail Banking team in Doncaster VIC. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and meeting the financial needs of our customers.Key ResponsibilitiesProvide personalized banking services to customers, ensuring a seamless...
-
Food Service Assistant
2 weeks ago
Doncaster East, Victoria, Australia Baptcare Full timeAbout the RoleBaptcare is a purpose-driven organization that provides residential and community care services across Victoria, Tasmania, and South Australia. We are seeking a reliable and compassionate Food Service Assistant to join our team at The Orchards, a Baptcare Residential Aged Care facility in Doncaster East, Victoria.Key ResponsibilitiesMeal...
-
Food Services Assistant
5 days ago
Doncaster East, Victoria, Australia Baptcare Full timeAbout the RoleWe are seeking a reliable and compassionate Food Services Assistant to join our team at The Orchards, a Baptcare Residential Aged Care facility in Doncaster East, Victoria. As a Food Services Assistant, you will play a vital role in providing our residents, families, and staff with assistance in the delivery of meals across the residence, while...
-
Proactive Services Cleaning Specialist
1 day ago
Doncaster East, Victoria, Australia Woolworths Full timeAbout the RoleWe are seeking a highly motivated and physically fit individual to join our Proactive Services team as a Cleaning and Trolley Collector. As a key member of our team, you will be responsible for maintaining the cleanliness and tidiness of our store, including sweeping the shop floor, cleaning walls, bathrooms, trolley bays, and team room, as...
-
Sales Representative
2 weeks ago
Doncaster, Victoria, Australia Bendon Limited Full timeAbout Bendon LimitedBendon Limited is a leading manufacturer and retailer of lingerie and intimate apparel. We are committed to making all women feel comfortable and confident for life.Job SummaryWe are seeking a highly motivated and customer-focused Sales Consultant to join our team at the MYER Doncaster Store. As a Sales Consultant, you will be responsible...
-
Cosmetic Sales Specialist
2 weeks ago
Doncaster, Victoria, Australia Clemenger Group Ltd Retail Services Full timePosition OverviewClemenger Group Ltd Retail Services is on the lookout for talented Beauty Consultants to enhance our customer experience. In this role, you will play a crucial part in delivering outstanding service and showcasing our premium beauty products.Key ResponsibilitiesProvide exceptional customer service to all clients.Share in-depth product...
-
Assistant Store Manager
3 days ago
Doncaster, Victoria, Australia EG Group Full timeAbout the RoleWe are seeking an experienced Assistant Store Manager to join our team at EG Group in Doncaster East. As a key member of our retail operations team, you will play a vital role in driving store performance and delivering exceptional customer service.Your key responsibilities will include:Assisting the Store Manager in achieving sales and profit...
-
Sales Representative
2 weeks ago
Doncaster, Victoria, Australia Bendon Group Full timeAbout Bendon GroupBendon Group is a leading provider of lingerie and intimate apparel, committed to empowering women through personalized service and expert fitting guidance.Job SummaryWe are seeking a highly motivated and customer-focused Sales Consultant to join our team. As a Sales Consultant, you will be responsible for providing exceptional customer...
-
Cosmetic Sales Specialist
2 weeks ago
Doncaster, Victoria, Australia Clemenger Group Ltd Retail Services Full timePosition OverviewClemenger Group Ltd Retail Services is on the lookout for skilled Beauty Consultants to enhance our customer experience. This role is ideal for individuals who thrive in a dynamic retail environment and are passionate about beauty products.Key ResponsibilitiesDeliver outstanding customer service by understanding client needs and...
-
Cosmetic Sales Specialist
2 weeks ago
Doncaster, Victoria, Australia Clemenger Group Ltd Retail Services Full timePosition OverviewClemenger Group Ltd Retail Services is on the lookout for talented individuals to fill the role of Beauty Consultant. This position is ideal for those who are passionate about the beauty industry and have a flair for customer engagement.Key ResponsibilitiesDeliver outstanding customer service to enhance the shopping experience.Share in-depth...
-
Cosmetic Sales Specialist
2 weeks ago
Doncaster, Victoria, Australia Clemenger Group Ltd Retail Services Full timePosition OverviewClemenger Group Ltd Retail Services is on the lookout for talented individuals to fill the role of Beauty Consultant. This position is perfect for those who are enthusiastic about the beauty industry and possess a flair for customer engagement.Key ResponsibilitiesDeliver outstanding customer service by understanding client needs and...
-
Cosmetic Sales Specialist
2 weeks ago
Doncaster, Victoria, Australia Clemenger Group Ltd Retail Services Full timePosition OverviewClemenger Group Ltd Retail Services is on the lookout for talented individuals to fill the role of Beauty Consultant. This position is ideal for those who thrive in a dynamic retail environment and have a passion for beauty.Key ResponsibilitiesDeliver outstanding customer service to enhance the shopping experience.Share in-depth product...
-
Cosmetic Sales Specialist
2 weeks ago
Doncaster, Victoria, Australia Clemenger Group Ltd Retail Services Full timePosition OverviewClemenger Group Ltd Retail Services is on the lookout for talented individuals to fill the role of Beauty Consultant. This position offers flexible, casual opportunities for those passionate about the beauty industry.Key ResponsibilitiesDeliver outstanding customer service and support to clients.Share in-depth product knowledge to enhance...
-
Beauty Therapist
7 days ago
Doncaster, Victoria, Australia Clemenger Group Ltd Retail Services Full timeAbout the RoleWe are seeking a skilled Beauty Therapist to join our team at Westfield Doncaster. As a key member of our retail team, you will be responsible for providing exceptional customer service and delivering sales to meet or exceed targets.Key ResponsibilitiesProvide in-depth product knowledge to develop lasting customer relationshipsDeliver sales to...
-
Retail Operations Manager
1 week ago
Doncaster, Victoria, Australia EG Group Full timeAbout the RoleWe are seeking a highly motivated and experienced Assistant Store Manager to join our team at EG Doncaster East. As a key member of our retail operations team, you will play a critical role in driving store performance, leading and developing our frontline team, and delivering exceptional customer service.Key ResponsibilitiesAssist the Store...
-
Food and Beverage Operations Manager
1 week ago
Doncaster, Victoria, Australia MERCURE Full timeJob SummaryWe are seeking a highly motivated and experienced Food & Beverage Supervisor to join our team at Mercure. As a key member of our operations team, you will be responsible for leading and mentoring your team to deliver exceptional service to our guests.Key ResponsibilitiesSupervise Food and Beverage outlet operations during Breakfast, Lunch and...
-
Beauty Expert
1 week ago
Doncaster, Victoria, Australia Clemenger Group Ltd Retail Services Full time{"title": "Beauty Consultant", "description": "\u003Cp\u003EWe are seeking a skilled Beauty Consultant to join our team at Westfield Doncaster. As a Beauty Consultant, you will be responsible for providing exceptional customer service, sharing in-depth product knowledge, and delivering sales to meet or exceed...
-
Proactive Services Cleaning Specialist
3 days ago
Doncaster East, Victoria, Australia Woolworths Full timeAbout the RoleWe are seeking a highly motivated and physically fit individual to join our Proactive Services team as a Cleaning and Trolley Collector. As a key member of our team, you will be responsible for maintaining the cleanliness and tidiness of our stores, including sweeping the shop floor, cleaning walls, bathrooms, trolley bays, and team rooms, as...
-
Christmas Helper
1 day ago
Doncaster, Victoria, Australia Bed Bath N' Table Full timeChristmas Casual HelperAbout the Role:We are seeking charismatic and cheerful Christmas Helpers to join our team this season. As a Christmas Casual Helper, you will be responsible for providing an exceptional customer experience, assisting with operational tasks, and contributing to the visual merchandising of our stores.Key Responsibilities:Provide a...
-
Food and Beverage Operations Manager
6 days ago
Doncaster, Victoria, Australia MERCURE Full timeJob SummaryWe are seeking a highly motivated and experienced Food & Beverage Supervisor to join our team at Mercure. As a key member of our operations team, you will be responsible for leading and mentoring your team to deliver exceptional service to our guests.Key ResponsibilitiesSupervise Food and Beverage outlet operations during Breakfast, Lunch and...
Customer Service
3 months ago
- $29.94 per hour plus super with generous Not for Profit salary packaging
- Full time position, based across Ashburton, Hawthorn, Richmond & Doncaster
About Access Health and Community
With a history of 150 years and caring at our centre, our mission and commitment is to build healthier lives within our communities and to deliver excellent health and community services for all.
Our people are the centre of everything we do, making a contribution to the wellbeing of the community every day through our work, making a difference every day to those that need it most.
About the role
We are seeking a customer service champion who has well developed customer service and interpersonal skills to offer a friendly and welcoming service to all of our customers who attend AccessHC sites.
In addition, you will have excellent organisational skills with an eye for detail in order to provide efficient administrative support to the team and be a part of our vibrant workplace culture, with opportunities for career progression, and a work life balance and flexible working conditions.
- Support and provide customers with information about the services and activities offered by AccessHC
- Assist customers to connect with our services directly or by referring them to the appropriate team
- Provide administrative support to the team and maintain strict confidentiality
- Arrange and coordinate interpreting/translating services when required
- Book and rescheduling appointments for customers attending our premises in person
- Collect and processing payments and claims for services delivered
What you will bring
- A passion to deliver an exceptional customer service engagement with all customers
- Engaging warm personality with the ability to quickly build rapport
- Emotional intelligence
- Organised with strong attention to detail
- Strong problem solving and negotiation skills
- Demonstrated ability to work independently and in a team environment
- Proficiency in Microsoft packages, and experience in software desirable
- Customer Service training from hospitality and telecoms desirable
AccessHC Culture & Benefits
The reasons why people love working at AccessHC:
Not only will you benefit from a rewarding and challenging career; you will thrive in our collaborative and supportive culture where you will make a positive difference each day giving back to those that need it most.
Enjoy the extensive AccessHC range of benefits that are on offer;
- A truly supportive and valued based culture and engaged workforce
- A culture of trust and empowerment for people to grow and thrive
- Commitment to a worklife balance with flexible working conditions
- Employee Referral Program
- An authentic focus on staff wellbeing and health
- Employee Assistance Program (EAP)
- Generous salary packaging opportunities (up to $15,990 per annum + meals/entertainment expenses)
- A commitment to ongoing professional Development and career growth
- Paid parental leave and opportunity to purchase additional leave
- Annual leave Loading
Access Health and Community have an authentic commitment to the health and wellbeing of our staff:
_Wellbeing Connector Program _
A network of 20 peer supporters called Wellbeing Connectors that are there to talk with their colleagues about mental health
_Personal Resilience Plans_
Every staff member at AccessHC have the opportunity to complete a Personal Resilience Plan with the support of their manager.
_Wellbeing Information Sessions_
Access to recorded Wellbeing Sessions:
staff have access to a number of recorded sessions facilitated by experts in the field addressing self-care, vicarious trauma, compassion fatigue, burnout and dealing with difficult behaviours from clients
_The Wellness Well_
The Wellness Well:
An internal grants program that provides staff with upwards of $5,000 to implement activities that benefit physical, social and mental wellbeing
_Employee Assistance Program_
We offer counselling for our people through our Employee Assistance Program (EAP). You can access up to three sessions in a 12-month period
_Wellbeing Days _
Available annually to all permanent and fixed term full-time and part time employees an opportunity to take a day off from work for your self-care and wellbeing
_Environmental Impact initiatives_
Access Health and Community are committed to taking action to reduce our impact on the environment and as a City Switch member we access resources, toolkits and expertise to help us become a more environmentally sustainable organisation.
