Manager - Service Levels (Corporate)

2 weeks ago


Perth, Western Australia Department of Education, Western Australia Full time

Advertised Vacancy Number: DOE890721

Closing Date Amendment

Permanent Full-Time Position

Professional Benefits

Working for the Department of Education offers attractive benefits:

  • Flexible working arrangements
  • Professional development opportunities and study leave/assistance
  • 11% employer contributed superannuation increasing to 12% by 1 July 2025
  • Salary packaging options
  • 4 weeks of Annual Leave with option to purchase additional leave
  • 3 Public Service Holidays per year
  • Access to Long Service Leave every 7 years
  • On-site gym facilities
  • Free flu vaccinations annually
  • Employee Assistance Program for immediate family members
  • Active social club

Diverse Applicants Welcome

Manager - Service Levels (Corporate)

The ICT Division seeks a Manager - Service Levels (Corporate) for quality ICT services. Responsibilities include developing service management processes aligned with best practices, guiding a team, managing resources, and enhancing partnerships for service delivery.

Key role in achieving business and educational outcomes through technology and customer service. If you are results-driven with strong management experience, apply to join our team.

Cultural Diversity

The department encourages applications from diverse backgrounds.

Selection Criteria Assessment Includes:

  • Communication and interpersonal skills
  • IT service management knowledge
  • Contract and supplier management
  • Strategic management and innovation
  • Project management
  • Problem-solving and analytical skills

Refer to the JDF for detailed role responsibilities and criteria. Review all information before applying. All inquiries welcome.



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