Aps4 Departmental Officer

2 weeks ago


Canberra, ACT, Australia SOS Recruitment Australia Full time

Web Ref: 17684
Contract until 30 June 2023 | Possibility of extension |Canberra Location | $45.39 Per Hour plus 10.5% Superannuation

OVERVIEW
Our Federal Government client is currently seeking multiple experienced Departmental Officers to join their team at the APS4 level.

Within this role you will be responsible for conducting initial investigation and making system updates based on incoming enquiries and escalating enquiries to a team leader and other enabling areas for further assistance when the issue cannot be resolved.


YOUR RESPONSIBILITIES

  • Record all activity in Microsoft Service Manager (MSM)
  • Respond to enquiries submitted through the mailbox.
  • Action update organisation requests in GPS
  • Validate Legal Entities as part of a grant round opportunities
  • Manage Probity requests
  • Coordinate Ratio Analysis scores for consideration by the grant decision delegate
  • Communicate and follow direction provided by team leaders and understand the relations between business priorities and specific tasks that contribute to team outcomes.

EXPERIENCE / REQUIREMENTS

  • Demonstrate sound judgement and advice to stakeholders with regards to organisation information in the grant administration lifecycle.
  • Adhere to agreed task cards, standard operating procedures, policies and frameworks.
  • Strong analysis, critical thinking and decision making
  • Strong written and oral communication skills
  • Displays initiative and is curious
  • Strong interpersonal skills
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