Current jobs related to Patient Services Officer - Bella Vista, New South Wales - GenesisCare
-
Health Information Services Officer
2 weeks ago
Bella Vista, New South Wales, Australia Healthscope Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Health Information Services Officer to join our Health Information Services team at Norwest Private Hospital.The successful candidate will be responsible for maintaining medical records, ensuring accurate and timely retrieval and filing of records, and providing excellent customer service to...
-
Registered Midwife
2 weeks ago
Bella Vista, New South Wales, Australia HealthcareLink Support Full timeAbout the RoleWe are seeking a highly motivated and experienced Registered Midwife to join our team at HealthcareLink Support. As a key member of our healthcare team, you will play a vital role in providing high-quality patient care to women and their families.Key ResponsibilitiesDeliver Evidence-Based Midwifery CareCollaborate with the Multi-Disciplinary...
-
GP Liaison Officer
1 day ago
Bella Vista, New South Wales, Australia Healthscope Full timeJob Title: GP Liaison Officer - Partnership DevelopmentWe are seeking an experienced and motivated GP Liaison Officer to develop new and strengthen existing partnerships between primary and secondary care in the region.Key Responsibilities:Lead a culture of excellence in customer service with doctors, patients, internal and external service providersClear,...
-
Medical Office Coordinator
2 weeks ago
Bella Vista, New South Wales, Australia Norwest Recruitment Full timeJob SummaryWe are seeking a highly skilled and experienced Medical Receptionist to join our team at Norwest Recruitment. As a Medical Receptionist, you will be responsible for providing exceptional patient care and administrative support to our medical specialists.Key ResponsibilitiesAnswering Inbound Calls and EnquiriesScheduling AppointmentsCompleting...
-
Customer Service Representative
1 week ago
Bella Vista, New South Wales, Australia holcim Full timeAbout this roleWe are seeking a highly skilled Customer Service Officer to join our team at Holcim's Norwest office.Key responsibilities:Provide exceptional customer service by handling inquiries promptly and courteously.Process customer orders accurately and efficiently.Maintain effective communication with sales and production staff.Escalate customer...
-
Medical Office Coordinator
7 days ago
Bella Vista, New South Wales, Australia Norwest Recruitment Full timeJob Title: Medical ReceptionistAbout the Role:We are seeking a highly skilled Medical Receptionist to join our team at a well-known medical specialist in Bella Vista.The successful candidate will work 3 days a week, Tuesday to Thursday, and will be responsible for answering medium volume inbound calls, scheduling appointments, completing paperwork, and...
-
Customer Service Representative
4 days ago
Bella Vista, New South Wales, Australia holcim Full timeAbout this roleCustomer Service OfficerWe are seeking a highly skilled and customer-focused Customer Service Officer to join our team at Holcim. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key responsibilities:Handle customer enquiries promptly and courteously,...
-
Neurosurgery Registrar Position
1 week ago
Bella Vista, New South Wales, Australia Healthscope Full timeJob OpportunityWe are seeking a highly skilled and dedicated Neurosurgery Registrar to join our team at Norwest Private Hospital. As a key member of our Neurosurgery department, you will have the opportunity to work alongside experienced surgeons and gain valuable experience in managing patients on the ward and assisting at Neurosurgery operations.Key...
-
Veterinary Nurse – Bella Vista, NSW
2 weeks ago
Bella Vista, New South Wales, Australia Seven Animal Health Full timeJob SummaryWe are seeking a highly skilled and experienced Veterinary Nurse to join our team at Seven Animal Health. As a key member of our veterinary team, you will be responsible for providing exceptional patient care and delivering high-quality customer service.About the RoleThis is a full-time or part-time opportunity for a qualified Veterinary Nurse to...
-
Customer Service Representative
2 weeks ago
Bella Vista, New South Wales, Australia Holcim Full timeAbout this roleWe are seeking a highly skilled and motivated Customer Service Officer to join our team at Holcim.Key Responsibilities:Provide exceptional customer service and support to our clients, responding to their inquiries and resolving any issues in a timely and professional manner.Process customer orders accurately and efficiently, ensuring that all...
-
Orthopaedic Registrar Position
2 days ago
Bella Vista, New South Wales, Australia Healthscope Full timeOrthopaedic Registrar OpportunityWe are seeking an Orthopaedic Registrar to join our team at Norwest Private Hospital, a leading provider of private healthcare in Australia. As an Orthopaedic Registrar, you will work alongside experienced orthopaedic surgeons and gain exposure to various subspecialties.Key ResponsibilitiesProvide surgical assistance in the...
-
Nurse Specialist
1 day ago
Bella Vista, New South Wales, Australia HealthcareLink Support Full timeAbout the RoleWe are seeking a highly skilled and experienced Registered Nurse to join our Anaesthetics team on a Full-Time basis. As a key member of our team, you will be responsible for delivering high-quality patient care and working collaboratively with our multi-disciplinary team to ensure the best possible outcomes for our patients.Key...
-
Nurse Specialist
5 days ago
Bella Vista, New South Wales, Australia HealthcareLink Support Full timeAbout the RoleWe are seeking a highly skilled and experienced Registered Nurse to join our Anaesthetics team on a Full-Time basis. As a key member of our team, you will be responsible for delivering high-quality patient care and working collaboratively with our multi-disciplinary team to ensure the best possible outcomes for our patients.Key...
-
Critical Care Registered Nurse
2 weeks ago
Bella Vista, New South Wales, Australia HealthcareLink Support Full timeAbout the RoleWe are seeking an experienced Registered Nurse to join our Intensive Care Unit (ICU) team on a full-time basis. As a Registered Nurse - Critical Care/ICU, you will be responsible for delivering safe, evidence-based standards of nursing care to our patients.Key ResponsibilitiesDeliver High-Quality Patient Care: Provide complex and...
-
Bella Vista, New South Wales, Australia Seven Animal Health Full timeJob Opportunity: Experienced Veterinary NursesWe are seeking highly skilled and motivated veterinary nurses to join our team at Seven Animal Health in Sydney. As a leading veterinary hospital, we provide exceptional patient care and customer service, and we are committed to maintaining a high standard of care.Key Responsibilities:Provide high-quality patient...
-
Sterile Set Up Technician
5 days ago
Bella Vista, New South Wales, Australia Healthscope Full timeAbout the RoleWe are seeking a highly motivated and self-directed Sterile Set Up Technician to join our team at Norwest Private Hospital. As a key member of our Central Sterile Store team, you will be responsible for ensuring the efficient and effective processing of instrumentation for theatre and other clinical areas.Key Responsibilities:Thermal...
-
Property Maintenance Officer
4 days ago
Bella Vista, New South Wales, Australia Cranbrook Care Full timeAbout the RoleCranbrook Care is seeking a skilled Property Maintenance Officer to join our team at Bella Vista Gardens, a premier aged care residence in the Sydney Hills District.As a Property Maintenance Officer, you will play a crucial role in ensuring the presentation of a well-maintained environment that maximizes safety and minimizes risks for...
-
Property Maintenance Officer
3 days ago
Bella Vista, New South Wales, Australia Cranbrook Care Full timeAbout the RoleCranbrook Care is seeking a skilled Property Maintenance Officer to join our team at Bella Vista Gardens, a premier aged care residence in the Sydney Hills District.As a Property Maintenance Officer, you will play a critical role in ensuring the presentation of a well-maintained environment that maximizes safety and minimizes risks for...
-
Property Maintenance Officer
1 day ago
Bella Vista, New South Wales, Australia Cranbrook Care Full timeAbout the RoleCranbrook Care is seeking a skilled Property Maintenance Officer to join our team at Bella Vista Gardens, a premier aged care residence in the Sydney Hills District.As a Property Maintenance Officer, you will play a crucial role in ensuring the presentation of a well-maintained environment that maximizes safety and minimizes risks for...
-
Nurse Specialist
4 days ago
Bella Vista, New South Wales, Australia HealthcareLink Support Full time{"title": "Anaesthetics Registered Nurse", "content": "Role OverviewWe are seeking a skilled and experienced Registered Nurse to join our Anaesthetics team on a Full-Time basis. As an Anaesthetics Registered Nurse, you will be responsible for delivering high-quality patient care and working collaboratively with our multidisciplinary team to ensure the best...
Patient Services Officer
3 months ago
At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.
Location - NorwestRole Type - Permanent Part Time / 3 days per week
Your life's best work
Here within our BRAND NEW Norwest clinic we are looking for a permanent part time Patient Services Officer which relates to the role of a Medical Receptionist.
We are looking for an energetic, adaptable person with strong communication skills as you'll be liaising with many different stakeholders within the clinic.
As the Patient Services Officer, you are responsible for the delivery of high-quality patient centred services within our clinic as part of a team.
What your day looks like:
- Ensure a high level of patient service is provided including meeting patient needs, maintaining patient service levels and monitoring and reacting to patient feedback.
- Remain highly organised to work efficiently in a fastpaced environment where patient focus remains the top priority.
- Demonstrate high interpersonal skills to build professional relationships with external doctors and clinicians, ensuring excellent patient service both face to face and over the phone.
- Anticipate patient appointment needs and work closely with Consultants and Cancer Nurse Consultants to ensure patient appointment times are scheduled within appropriate timeframes.
- Register new patients and manage all incoming referrals relevant to the team/doctors.
- Triage referral with Cancer Nurse Consultants to understand time frames for appointments.
- Schedule doctor consult appointments
- Undertake all clinic preparation and actions to ensure efficient and wellorganised clinics including ensuring the completeness of patient electronic medical records prior to and subsequent to the visit.
- Ensure clinic billing is complete and reports are complete as required.
- Manage Consultant diaries effectively to align clinics and schedules.
- Work cooperatively and effectively within our multidisciplinary teams, accurate and clear exchanges of information and assist other team members to achieve team objectives and work outcomes.
More Specifically you will have:
- Demonstrated ability to provide excellent customer service in a healthcare environment.
- Demonstrated experience in medical administration and reception management.
- Strong communication skills, with the ability to liaise with internal staff & patients.
- A collaborative approach to delivering exceptional patient centred services.
- Willingness and ability to proactively implement continuous improvement and change initiatives.
- Able to effectively and collaboratively solve problems as they arise.
- High level Medical accounts processing skills including knowledge of Medicare, DVA and private health funds.
- Ability to use clinical administration systems, as well as Microsoft Office software for data analysis and reporting purposes.
- Demonstrated business acumen.
- Diploma of Medical Administration or equivalent experience.
- Modern facility and team focused Culture.
Great work/life balance
- Monday
- Friday shifts.
- Internal career development opportunities globally.
- All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling.
- Learn and grow with our awardwinning development programs.
- Free access to thousands of LinkedIn training courses.
- Range of benefits such as 12 weeks paid parental leave.
- Brand new state of the art facilities
- Thriving closeknit culture and communities.
- Supportive environment with encouragement and challenge to live your highest potential both professionally and personally.
- To be part of the exciting journey in healthcare and make a difference in our patients' clinical and emotional needs.
We are the largest private Oncology provider in the world, employing over 6000+ highly trained healthcare professionals and support staff across the United States, Australia, Spain and the United Kingdom, designing innovative treatments and care for people with cancer.
People centricity is at the heart of what we do whether that person is a patient, a referring doctor, a partner or someone in our team.
Our people promise is "do your life's best work, by always growing, having a profound human impact and making great things happen together." If you'd like to make a difference, join us at GenesisCare.
Covid 19 Vaccination RequirementIn line with the Public Health Order, all GenesisCare employees are required to be fully vaccinated for COVID-19. To be eligible for cons
