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Call Centre Operator
1 week ago
6
x Call Centre Operator
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Pay rate: $32.
16 per hour + super:
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Contract length:26
/05/2023 - 26
/08/2023 (possibility of extension):
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Location:Lithgow**
The role:
- Provide consistent high
- quality customer service by interpreting and resolving first
- contact enquiries from internal customers and external customers
- Handle customer data and information with confidentiality
- Maintain accurate records and databases in the inhouse systems
- Process a range of transactions across the service line accurately
- Other administrative duties as required
Skills/Experience
As the Customer Concierge Operator you will often be the first point of contact.
It is essential that you enjoy providing a high level of customer service treating customers with honesty, fairness, sensitivity and dignity.
- 23 years experience in a call centre or customer service role
- Excellent written and verbal communication skills
- High level of professionalism
- Strong and accurate date entry skills
- Strong problemsolving abilities, especially in a fastpaced environment
- Proficient in MS Office Suite, ie Outlook and Teams
The successful contractors will be placed on a 4 week rotating roster - they will work the same shift for a 4 week period and will then transition to anther sift.
They will never work the same shift for 2 consecutive rosters.Contractor Central Typically one roster they will work an early start shift (e.g. 7am start), then a mid-shift (e.g am start), then a late shift (e.g. 11am start)
**How to apply
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