Case Planning Officer

1 week ago

Grafton, New South Wales, Australia Serco Full time

This is an exciting and rewarding career opportunity for a Case Planning Officer at Clarence Correctional Centre locared in Grafton NSW.

You will join Australia's most innovative and largest correctional Centre and play a key position within the Serco team.We celebrate diversity and are committed to recruiting and retaining a diverse workforce.

About the opportunity
As a Case Planning Officer, you will be responsible for providing end-to-end case management of inmates to reduce their likelihood and seriousness of re-offending on release. You will play an integral role in promoting rehabilitation
and reintegration, ensuring the safety and security in the centre and the community, and provide a safe and respectful environment to everyone in the centre.
You will play an integral role in assessing the risks, needs and responsivity of allocated inmates using specialist assessment tools as well as developing a case plan for inmates which addresses their identified needs. You will also
be liaising the inmates custodial case officer to ensure the plan has been implemented.

As a Case Planning Officer, you will develop reintegration plans for allocated inmates in accordance with practice standard and develop effective and constructive relationships with Probation Officers to ensure coordinated
transitions from prison to the community.

About you – your ideal skills and experience
You are looking for an exciting new career or may have experience in a correctional environment. You are motivated and ready to take the opportunity. You will be working and creating a culture of openness, trust and transparency coupled with your focus on living and instilling our values, while promoting equality and removing barriers to diversity will ensure you succeed in this role. You also have strong communication skills and are respectful with a commitment and passion for the on-going rehabilitation working towards making a positive difference to the lives of the people in our care.

  • Relevant tertiary qualification in Criminology, Social Work, Social Sciences or relevant industry experience in a similar role.
  • Certificate IV in Correctional Practice (Case Management) (or to be completed within the first 12 months of employment).
  • Experience in case management and/or rehabilitation and reintegration practice.
  • Exposure to the Criminal Justice System or similar human services.
  • Cultural awareness including understanding the impact and management of different ethnic backgrounds, customs, and contemporary issues.
  • Demonstrate a commitment to Serco's values and the rehabilitation process.
  • Demonstrate a competent level of computer literacy and report writing.
  • Proficient interpersonal and communications skills.
  • Maintains high level of integrity and ethical behaviour.

About us – Serco & proud
At Serco, not only is the nature of the work we do important, but everyone has a vital role to play from caring for vulnerable people to managing complex public services. We are a team of 60,000+ globally and 16,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration,healthcare, facilities management & citizen services.

To learn more please visit

This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a Federal police check as an essential selection component for this role.
Serco requires employees in this role to be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our people. Please consider this requirement when submitting your application.

Why Join Us

  • You'd be joining a company that delivers essential public services that make a difference in the communities in which we live.
  • You'll get to make an impact: Enjoy being part of a driven team with a collaborative culture that values decision-makers & action.
  • We Invest in you: Accelerate your career through our learning & development opportunities – think skills based training, defined career pathways & fantastic internal mobility opportunities across the group

If you're inspired to make a positive difference, apply now.

  • Correctional Officer

    1 week ago

    Grafton, New South Wales, Australia Serco Full time

    What's in it for you?Multiple full-time positions availableWork only 165 days a year on our current rostersLong weekend every second weekendEarn circa $70,000 in your first yearOvertime availableAnnual wage increments5 weeks annual leavePaid on the job training (Cert III & Cert IV)Uniforms and meals providedShare2Care ten (10) weeks of paid parental leave to...

  • Correctional Officer

    1 week ago

    Grafton, New South Wales, Australia Serco Full time

    Looking to relocate to the Clarence Valley?Whether you are looking to live near the coast or the hinterland, the Clarence Valley has a lot to offerClarence Correctional Centre is located in Lavadia;20 minute drive from Grafton55 minute drive from Coffs Harbour3.5 hour drive from Brisbane6 hour drive from SydneyWe'll help make it smoother for you by offering...

  • therapeutic youth worker

    1 week ago

    Grafton, New South Wales, Australia BRC Recruitment Full time

    Our client is a nationally recognized Not-For-Profit organization providing innovative accommodation, care, and support services to disadvantaged young people. Due to the ongoing success of their STEP Program, this NFP is rapidly growing and expanding. They are now seeking exceptional individuals for their Grafton House.About the Role:Join a dynamic team of...

  • Customer Service Officer

    1 week ago

    Grafton, New South Wales, Australia St Full time

    Join a supportive team in our St Geroge Grafton branch Permanent part time role - 33 hours per week Customer service role working with the local community The Westpac Group has a rich heritage and offers employees a multitude of opportunities. We aim to attract the best people inside and outside of the business – building an organisation where the...

  • Project Manager

    1 week ago

    Grafton, New South Wales, Australia Auckland DHB Full time

    Project Manager (Clinical), Starship Children's Health Nau mai, haere mai ki Te Toka Tumai Auckland · Are you an experienced Project Manager? · Fixed term or Permanent · Loctaion: Grafton, Auckland Te whiwhinga mahi | The Opportunity We have an exciting opportunity for a Project Manager to join Starship Children's Health. This role works...

  • parentsnext mentor

    1 week ago

    Grafton, New South Wales, Australia Verto Full time

    Are you looking for a casual - 1 day per week position? Seeking an opportunity where you can make a difference? In a supportive and collaborative work environment? ParentsNext Mentor based in Grafton Casual 1 day per-weekDo you have a huge amount of personal energy and the ability to energise others? As a member of our team you will motivate, upskill and...

  • Trade Instructor

    1 week ago

    Grafton, New South Wales, Australia Serco Full time

    Experienced Grounds & Horticulture Trade InstructorPaid training to obtain your Cert III in Correctional PracticeMake a difference every dayAbout the RoleAs a Trade Instructor, you will be responsible for the daily management of the inmate Work Detail. Training inmates in their roles, undertaking competency assessments and looking to support inmates work...

  • Reg Local Gov Programs Coordinator

    1 week ago

    Grafton, New South Wales, Australia Transport For NSW Full time

    You're ready to show up and make an impact on your local community. Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations. In this role, you'll: be working as part of a collaborative team that supports...

  • Case Planning Officer

    1 month ago

    Grafton, Australia Serco Full time

    This is an exciting and rewarding career opportunity for a Case Planning Officer at Clarence Correctional Centre locared in Grafton NSW.You will join Australia’s most innovative and largest correctional Centre and play a key position within the Serco team.We celebrate diversity and are committed to recruiting and retaining a diverse workforce.About the...

  • Case Planning Officer

    3 weeks ago

    Grafton, Australia Serco Full time

    This is an exciting and rewarding career opportunity for a Case Planning Officer at Clarence Correctional Centre locared in Grafton NSW.You will join Australia’s most innovative and largest correctional Centre and play a key position within the Serco team.We celebrate diversity and are committed to recruiting and retaining a diverse workforce.About the...

  • Recovery Coordinator

    3 days ago

    Grafton, Australia MA MISSION AUSTRALIA Full time

    Full Time | Permanent$83k + super + not for profit salary packagingLocation: Grafton NSW 2460Make a meaningful difference to the lives of Australians in needLife at Mission AustraliaWhen you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian...

  • Project Manager

    1 month ago

    Grafton, Australia Auckland DHB Full time

    Project Manager (Clinical), Starship Children's Health Nau mai, haere mai ki Te Toka Tumai Auckland! · Are you an experienced Project Manager? · Fixed term or Permanent · Loctaion: Grafton, Auckland Te whiwhinga mahi | The Opportunity We have an exciting opportunity for a Project Manager to join Starship...

  • Project Manager

    3 weeks ago

    Grafton, Australia Auckland DHB Full time

    Project Manager (Clinical), Starship Children's Health Nau mai, haere mai ki Te Toka Tumai Auckland! · Are you an experienced Project Manager? · Fixed term or Permanent · Loctaion: Grafton, Auckland Te whiwhinga mahi | The Opportunity We have an exciting opportunity for a Project Manager to join Starship...

  • Lifestyle Officer

    3 days ago

    Grafton, Australia Southern Cross Care NSW & ACT Full time

    What's in it for you? You will be joining a highly functional & experienced team Competitive salary package NFP salary packaging benefits of up to $18kAnnual leave loadingDiscounted private health insuranceAccess to our Employee Assistance Program.Ability to purchase extra annual leaveHeart HQ - the Southern Cross Care (NSW & ACT) People Platform that is...

  • Youth Wellbeing Coordinator

    1 day ago

    Grafton, Australia MA MISSION AUSTRALIA Full time

    Permanent | Full Time Salary: $83,988 + super + salary packaging benefitsLocation: Grafton, NSW 2460Make a meaningful difference to the lives of Australians in needLife at Mission AustraliaWhen you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our...

  • Reg Local Gov Programs Coordinator

    1 month ago

    Grafton, Australia Transport For NSW Full time

      You’re ready to show up and make an impact on your local community. Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.   In this role, you'll: be working as part of a collaborative team...

  • Reg Local Gov Programs Coordinator

    4 weeks ago

    Grafton, Australia Transport For NSW Full time

      You’re ready to show up and make an impact on your local community. Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.   In this role, you'll: be working as part of a collaborative team...