Product Specialist

1 week ago

Docklands, Victoria, Australia Medibank Full time

Will you actively create a healthier future for tomorrow?
At Medibank we're encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.

We celebrate diversity of thought because we want to make better decisions for our customers.

As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders.

We are working hard to create an inclusive workplace and develop Indigenous careers.

About the role


We are on the hunt for an experienced Product Specialist to join our team in this newly created, permanent position.

This is a key support role within the Customer Portfolios division (which is an excellent place to build your Product career) in the PHI (Private Health Insurance) and Financial Products team.

The team are also a part of the 4 day work week trial happening here at Medibank.


Reporting to the Product Manager, the role will support with the ongoing management, product and proposition development, product delivery and implementation, contribution to market share growth and profitability of Medibank and ahm's Pet insurance portfolio.

The role will also help Product Managers to manage other portfolio's within Financial Products such as car and home insurance.

It's a great opportunity to gain exposure to a range of Products as you work across the different teams.

This brand new role will offer you a huge range of variety.

Day to day, your responsibilities will include:

  • Deciding if your day is better spent working from home or in the office we don't do mandatory office attendance days here at Medibank, but will need you to commit to team days and other events every now and then.
  • Supporting the management of product profitability, including Pet Insurance P&L across Medibank and ahm,
  • Managing portfolio revenue Portfolio sales targets
  • Reporting on and presenting customer satisfaction levels including monitoring Net Promoter Score (NPS).
  • Actively working with sales channels and other key stakeholders to develop plans designed to achieve sales targets for Pet Insurance
  • Develop competitor and market analysis to provide insights to assist sales staff and provide recommendations on market opportunities, product design and new product opportunities.
  • Manage compliance and regulatory changes/reporting on an adhoc and as required basis.
We take health and wellbeing very seriously here at ahm.

In addition to going about your daily work we will expect you to make space to take some time out to restore and recharge - you might make time to take a walk in the park, head to a lunchtime yoga class or schedule time in to get along to your littles ones school assembly.


Now, who are you?

A career with us
At Medibank, we believe work is something we do, not somewhere we go.

Our modes of working - Collaboration, Connection and Concentration - help inform how your day is structured and where you choose to work will vary, depending on your role and requirements.


We offer a range of great benefits such as subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives.

To find out more, click here.

**To start small and impact bigger.

  • Product Development Specialist

    1 week ago

    Docklands, Victoria, Australia Australian Pharmaceutical Industries Full time

    Wesfarmers Health was formed in March 2022, with the acquisition of Australian Pharmaceutical Industries (API). Our supporting portfolio of brands includes Priceline, Priceline Pharmacy, Soul Pattinson Chemist, Pharmacist Advice, Clear Skincare Clinics, InstantScripts and SILK Laser Clinics.**About us: Since our humble beginnings in 1910, we've grown from a...

  • Product Development Specialist

    1 week ago

    Docklands, Victoria, Australia Priceline Full time

    Wesfarmers Health was formed in March 2022, with the acquisition of Australian Pharmaceutical Industries (API). Our supporting portfolio of brands includes Priceline, Priceline Pharmacy, Soul Pattinson Chemist, Pharmacist Advice, Clear Skincare Clinics, InstantScripts and SILK Laser Clinics. About us: Since our humble beginnings in 1910, we've grown from a...

  • Product Manager

    1 week ago

    Docklands, Victoria, Australia bp Full time

    Job summaryEntity:Customers & ProductsJob Family Group:Marketing Groupbp is reimagining energy for people and our planet.Our purpose is reimagining energy for people and our planet. We want to help the world reach net zero and improve people's lives. To help us achieve this we are transforming our convenience locations into a customer focused retail...

  • Cx Specialist

    1 week ago

    Docklands, Victoria, Australia Foxtel Full time

    CX Specialist - Entry Level:Job no: 3505- Work type: Full time- Location: Docklands- Categories: CustomerWe are currently recruiting a CX Specialist role within our CX Design team based in Melbourne. You will be responsible for supporting the Streaming CX Design team & broader Streaming Customer Experience teams, working across our Streaming products Kayo...

  • Marketing Specialist Apparel

    1 week ago

    Docklands, Victoria, Australia Harris Scarfe Full time

    About Harris Scarfe Harris Scarfe is a leading retail brand that has been serving Australian households for 175 years. Known for quality, affordability, and a diverse range of products, Harris Scarfe continues to be a trusted name in the retail industry. We pride ourselves on fostering a collaborative and cross-functional environment, where our teams in...

  • Sales Specialist

    1 week ago

    Docklands, Victoria, Australia Equifax Full time

    This specialist sales role is a business development position in the field of consultative financial assessments, credit ratings and commercial risk offerings. The role is responsible for developing strategic sales plans, pipeline management, realizing revenue growth, engaging with industry and liaising with the sales, product and marketing team as...

  • Cost Specialist

    1 week ago

    Docklands, Victoria, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

    Cost Specialist Cost Specialist Req ID: Department: FPM - Cost CoE Division: Enterprise Finance Location: Docklands About UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleAs a Cost Specialist in our team, you'll...

  • Digital Marketing Specialist

    1 week ago

    Docklands, Victoria, Australia Medibank Full time

    Will you actively create a healthier future for tomorrow?At Medibank and ahm we're encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better...

  • Small Business Cashflow Specialist

    1 week ago

    Docklands, Victoria, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

    Small Business Cashflow Specialist Small Business Cashflow Specialist Req ID: Department: AC Small Business Banking Division: Australia Commercial Location: Docklands About the roleAt ANZ our purpose is to shape a world where people and communities thrive. We're making this happen by improving the financial wellbeing and sustainability of our customers...

  • Cost Specialist

    1 week ago

    Docklands, Victoria, Australia ANZ Banking Group Full time

    Req ID: 69262Department: FPM - Cost CoEDivision: Enterprise FinanceLocation: DocklandsAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleAs a Cost Specialist in our team, you'll play a key role in helping to draw...

  • Icirt Sales Specialist

    1 week ago

    Docklands, Victoria, Australia Equifax Full time

    **(Sydney or Melbourne based)**IcIRT is an independent construction industry star-rating tool that offersassessment of building professionals across several key categories. Ourcustomers benefit from insights that help reduce exposure to risk, reduce value impairment, improved confidence and many other sustainable benefits.We are seeking a proactive and...

  • Learning & Development Specialist

    1 week ago

    Docklands, Victoria, Australia people2people Full time

    Exciting opportunity for an experienced L&D Specialist to join a genuinely down to earth team:Market leader in property and construction:- Salary is up to $135,000 + superannuationTHE COMPANYLocated in Docklands, this reputable organisation is a market leader in the property and construction industry who pride themselves on their commitment to quality and...

  • Digital Product Manager

    1 week ago

    Docklands, Victoria, Australia MLC Life Insurance Full time

    The RoleAs MLC Life Insurance is on a journey to transform customer & digital experiences in the Life Insurance Sector. Our mission is to make Life Insurance as easy as every day, modern digital interactions.We are investing in and growing our Digital and CX capabilities, and have an exciting strategic roadmap set to reshape the insurance experience for our...

  • Marketing Specialist

    1 week ago

    Docklands, Victoria, Australia Medibank Full time

    About ahmSimple, easy and affordable. That's our mission for health insurance.We take a straightforward approach to creating positive experiences for our customers. So, our people are straightforward too. We are people who care about delivery, we like disruptive ideas and challenging what is considered 'normal'. We work flexibly, and look after our health...

  • Learning & Development Specialist

    1 week ago

    Docklands, Victoria, Australia people2people Full time

    Exciting opportunity for an experienced L&D Specialist to join a genuinely down to earth team:Must have leadership development experience:- Market leader in property and construction:Salary is up to $135,000 + superannuationTHE COMPANYLocated in Docklands, this reputable organisation is a market leader in the property and construction industry who pride...

  • Care for Customer Specialist

    1 week ago

    Docklands, Victoria, Australia ANZ Banking Group Full time

    Req ID: 69554Department: National Business CentreDivision: Australia CommercialLocation: DocklandsAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleAs a Care for Customer Specialist, you will deliver a great on...

  • Digital Marketing Performance Specialist

    1 week ago

    Docklands, Victoria, Australia Medibank Full time

    Will you actively create a healthier future for tomorrow?At Medibank we're encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives,...

  • Recovery Specialist

    1 week ago

    Docklands, Victoria, Australia MLC Life Insurance Full time

    Are you committed to bringing your best to life every day?At MLC Life Insurance, we're proud of our history of protecting Australians for over 135 years. We provide flexible, affordable, and innovative insurance products to almost 1 million Australians. We're Australian-led and managed, and part of a global network through our partnership with one of the...

  • Marketing Specialist

    1 week ago

    Docklands, Victoria, Australia Myer Full time

    Job no: 940533Work type: Permanent / Full timeLocation: Support Office - Docklands**From humble beginnings in downtown Bendigo to supporting Australian communities far and wide Myer has always been a special place, transcending beyond just a place to work**.Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you're...

  • Digital Design Specialist

    1 week ago

    Docklands, Victoria, Australia bp Full time

    Job summaryEntity:Innovation & EngineeringJob Family Group:IT&S GroupAt bp, we are playing to winTo reimagine energy for people and our planet. We want to help the world reach net zero and improve people's lives. We will aim to dramatically reduce carbon in our operations and in our production, and grow new low carbon businesses, products, and services....