Customer Insights Project Specialist

1 week ago


Hobart, Tasmania, Australia Davidson Group Services Full time
Be part of a new era in TasWater's history, connecting with the community like never before

  • Key role supporting the delivery of the enterprise customer research program
  • Based in either Hobart, Launceston, or Devonport


TasWater is Tasmania's sole water and sewerage provider and a major employer with high impacts on the economy, environment, and well-being of the state.

We deliver essential services to more than 430,000 customers - 24 hours a day, 7 days a week, 365 days a year.

Employing more than 900 staff, we are a values-driven organisation striving to achieve the vision of "being trusted, respected and making a positive difference in Tasmania".

We are entering an exciting period of growth and developing our Customer & Community workforce of the future, and have an opportunity for a Customer Insights Project Specialist to join the team and contribute to the overall success of the organisation and the state.


This role is part of the new brand and insights department that will deliver critical projects across the business for our customer's benefit - making sure we're having fun while doing it Reporting to the Customer Insights Manager, the Customer Insights Project Specialist will play a key role in building a comprehensive customer insights program, ensuring the delivery of an insights hub that strengthens TasWater's understanding of its customers and communities.

You will provide market research expertise to other teams throughout the organisation and inform organisational and branding strategies using the TasWater customer insights program.

For further information, please download the PD here (copy and paste into your browser):
Please note this role can be based at either Hobart, Launceston, or Devonport.

To apply, please upload your CV. For any questions not outlined in the PD or a confidential discussion, please contact Christopher Hughes on Jordan Hartwig on

  • Hobart, Tasmania, Australia Davidson Group Services Full time

    Highly visible senior leadership role Create new levels of connection with the Tasmanian community Take charge of brand strategy and creative directionTasWater is Tasmania's sole water and sewerage provider and a major employer with high impacts on the economy, environment, and well-being of the state. We deliver essential services to more than 430,000...


  • Hobart, Tasmania, Australia CommBank Full time

    Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster. Roster 34 hours per week: Monday: 9.30am – 4.30pm Tuesday: 9.00am – 4.30pm Wednesday: 9.00am – 4.30pm Thursday: 9.00am – 4.00pm Friday: 9.00am – 4.30pm See yourself in our team The Retail Bank is the public face of...


  • Hobart, Tasmania, Australia eFinancialCareers Ltd. Full time

    Customer Banking Specialist - Oatlands Commonwealth Bank of Australia Hobart, Australia Customer Banking Specialist - Oatlands Commonwealth Bank of Australia Hobart, Australia Posted 3 days ago Permanent Competitive Customer Banking Specialist - Oatlands Please note that rosters are predetermined. Before applying please ensure you are available to cover...


  • Hobart, Tasmania, Australia TasWater Full time

    Strategy and Insights LeadOur BusinessWorking at TasWater is not just a job; it is an opportunity to deliver social, environmental, and economic benefits for Tasmania today, and tomorrow. Our talented workforce of over 980 employees keeps Tasmania thriving by providing exceptional water and sewerage services to over 460,000 customers every day.We have a bold...


  • Hobart, Tasmania, Australia Procreate Ltd Full time

    At Procreate we're dedicated to making exceptional creative tools by combining beautiful user experiences with high performance engineering. Used by millions around the globe, Procreate is committed to placing more power in the hands of creatives.We're looking for a Customer Support Specialist to join our Product team in Hobart, Tasmania. The person that...


  • Hobart, Tasmania, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist - Oatlands25 hours per week: Monday: 8.30am 1.30pm Tuesday: 8.30am 1.30pm Wednesday: 8.30am 1.30pm Thursday: 8.30am 1.30pm Friday: 8.30am 1.30pmDo work that mattersAs the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business...


  • Hobart, Tasmania, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist - St Helens38 hours per week: Monday: 8.30am 5.00pm Tuesday: 8.30am 5.00pm Wednesday: 8.30am 5.00pm Thursday: 8.30am 5.00pm Friday: 8.30am 5.00pmDo work that mattersAs the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business...


  • Hobart, Tasmania, Australia CommBank Full time

    You are passionate about helping customers turn their financial dreams into reality We are a customer and community focused network of branch colleagues Together we can create brilliant customer experiences that matter Please note that rosters are predetermined. Before applying please ensure you are available to cover the following rosterPart Time 25...


  • Hobart, Tasmania, Australia Tassal Full time

    Tassal, a leader in sustainable aquaculture, is seeking an Analytics Specialist - Aquaculture. This role, based in Hobart, reports to the Senior Manager - Smartfarm and Feed, and focuses on delivering high-quality data and analytic solutions to our Farming group.As an integral part of our Blue Ag-Tech transformation, you will help define, build, and operate...


  • Hobart, Tasmania, Australia Commonwealth Bank of Australia Full time

    38 hours per week: Monday: 8.30am 5.00pm Tuesday: 8.30am 5.00pm Wednesday: 8.30am 5.00pm Thursday: 8.30am 5.00pm Friday: 8.30am 5.00pmDo work that mattersAs the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been serving our local...


  • Hobart, Tasmania, Australia TPG Telecom Full time

    We've only just begun, but what a beginning. In a once in a generation moment, we've brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. The latest technology and brave thinking let us connect our people and communities. You could play a...


  • Hobart, Tasmania, Australia TPG Telecom Full time

    Exciting time to join a top 100 ASX listed business with big goals Hybrid working arrangement, mix of working from home and the office with awesome company benifts and culture Permanent position based in HobartWe've only just begun, but what a beginning. In a once in a generation moment, we've brought together powerful brands to create one united force. TPG...


  • Hobart, Tasmania, Australia Tasmanian Government Full time

    Tourism TasmaniaMarketingDigital and Interactive MarketingApplications must be submitted by Sunday 10 September, :55 PMPosition details:Applications close: Sunday 10 September, :55 PM AESTAward/Classification:Tasmanian State Service Award General Stream Band 5Salary:- $93,771.00 to $98,362.00 per annumEmployment type: Permanent, flexible, Permanent,...

  • Delivery Specialist

    1 week ago


    Hobart, Tasmania, Australia TASNETWORKS Full time

    About the roleSupporting the delivery of TasNetworks digital solutions, our Delivery Specialists are responsible for a variety of digital projects, ensuring the implementation of works in a timely, cost effective manner. The role of Delivery Specialist engages with various internal stakeholders, providing fit for purpose business analysis and project...

  • Change Specialist

    1 week ago


    Hobart, Tasmania, Australia University of Tasmania Full time

    Job no: 499785Work type: Full timeLocation: Statewide (all locations in Tasmania), Hobart, LauncestonCategories: Student Services, Project Management & Support, StrategyChange Specialist Simplify systems and processes for our staff and students Relocation assistance considered Full time, ongoing role based in Hobart or LauncestonAbout the opportunityThe...


  • Hobart, Tasmania, Australia Telstra Full time

    Employment TypePermanentClosing Date10 Aug :59pmJob TitleCustomer Sales and Service SpecialistJob SummaryJob Description:Good things start hereWe're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network....


  • Hobart, Tasmania, Australia Telstra Full time

    Employment TypePermanentClosing Date3 Mar :59pmJob TitleNetwork Technical SpecialistJob SummaryAs a Network Technical - Specialist, you will provide technical service, solutions and support to the networks, infrastructure, products and services supplied and operated by Telstra TasGRN.Job Description:Our Networks & IT teamWorking with one of the most advanced...

  • Project Engineer

    1 week ago


    Hobart, Tasmania, Australia UGL Full time

    The purpose of the Tas Water Capital Delivery Office (CDO) is to ensure cost-effective and timely delivery of quality capital works projects for Tas Water that will meet the needs of Tas Water's business, their stakeholders and the communities of Tasmania for years to come.The Tas Water CDO manages the Tas Water Capital Works Program from inception to...


  • Hobart, Tasmania, Australia Telstra Full time

    Employment TypePermanentClosing Date4 Apr :59pmJob TitleCustomer Sales and Service SpecialistJob SummaryJob Description:Good things start hereWe're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best...


  • Hobart, Tasmania, Australia Davidson Group Services Full time

    Genuinely exciting and challenging role Work with an executive team who are motivated to make positive organisational change Based in either Hobart, Launceston, or DevonportTasWater is Tasmania's sole water and sewerage provider and a major employer with high impacts on the economy, environment, and well-being of the state. We deliver essential services to...