Network Technical Specialist

1 week ago

Hobart, Tasmania, Australia Telstra Full time
Employment Type

Permanent

Closing Date

3 Mar :59pm

Job Title

Network Technical Specialist

Job Summary


As a Network Technical - Specialist, you will provide technical service, solutions and support to the networks, infrastructure, products and services supplied and operated by Telstra TasGRN.


Job Description:

Our Networks & IT team


Working with one of the most advanced communications networks in the world, our network operations team uses the latest, most cutting-edge technologies to maintain our network 24x7, 365 days a year.

We are actively involved in many new technological developments on a huge scale to benefit our customers. That's where you come in, as we look to expand our talented team.

The role with us


The Network Technical Specialist provides a premium Managed Radio Network for our customers, focusing upon delivering an exceptional end to end customer experience.


The Tasmanian GRN NOCC pride ourselves on our ability to work closely with our Emergency Services customers, understand their unique critical communications needs and achieve agreed KPI's.

This allows each Emergency Service Agency to focus on protecting the Tasmanian Public.

When there is an outage to their service, we must act with urgency to deliver timely, accurate, relevant and consistent communication tailored to each customer's needs and then work to restore services as soon as possible.

This role is based in Hobart, Tasmania and a rotating shift roster 24/7/365.

Key responsibilities:


As a Shift Operator for the Tasmanian GRN NOCC, your passion for emergency services will contribute to delivering the requirements outlined within the customer contracts.

This includes, but is not limited to;

  • They will ensure that the communication of events is timely and accurate, and that the strategies applied to resolve the incidents are timely, effective and aligns with meeting, and when possible exceeding, defined Service Level Agreement (SLA) targets
  • Record, coordinate and, in some instances execute planned network changes. These activities should not impact the resolution of incident management activities.
  • Diagnose and resolve technical issues affecting the supported solutions, engaging Field Technicians and Major Incident Management as required to restore Service within the contracted Service Level Agreements.
  • Develop and maintain relationships with key internal and external stakeholders
About you

To be successful in the role, you need to have:

  • Availability to work in a rotating shift roster 24*7*36
  • Citizen or Permanent
  • Solid understanding of computer systems and network fundamentals.
  • You will display strengths in prioritisation and the ability to remain engaged and focussed under pressure.
  • Clear and concise verbal and written skills. You will be required to communicate Incident details, including a full and accurate description of the impact in a concise and timely manner to key stakeholders.
  • Ability to work with agility and always maintain excellent situational awareness by showing resilience when working under pressure, with the ability to prioritise conflicting work with high attention to detail, whilst maintaining tight deadlines.
  • Customer centric attitude, continuous improvement mindset, thrive in a constantly changing environment and a desire to improve or expand upon the current skills.
  • A passion for Emergency Services and helping the wider community.

Highly desirable:

  • Experience working in an Operations centre and/or Service Desk environment
  • Experience working in and contributing to a continuous improvement culture, utilising data analysis to gain insights and involving automation solutions to reduce manual tasks and increase efficiencies.
  • Experience in working independently including gathering impact information quickly, key stakeholder communication and utilising existing knowledge base repositories to seek solutions.
  • P25, Radio over IP experience or equivalent
  • Experience in RF with an understanding of various techniques required for twoway radio transmitter combining and receiver multicoupling, minimising interference, intermodulation and noise sources and their effect on land mobile communications
  • Experience working in strict Service Level Agreement (SLA) based environment with focus on the urgency to drive the response and restoration of incidents.
  • Experience and/or qualifications which show good understanding of Event, Incident, Problem, Jeopardy and Change Management and their role in the ITIL Service Management model.
  • Experience working within Quality Management systems such as ISO900
  • Are you a Citizen or Permanent Resident?
  • Successfully pass a Police check
Thrive, your way

Your work will expose you to innovative thinking, technologies and global best practice.

As we grow, you'll grow, and this will extend onto building your own valuable talents and skills here with us.

Interested?

  • Industry Capability Network Specialist

    1 week ago

    Hobart, Tasmania, Australia Department of State Growth TAS Full time

    Industry Capability Network Specialist Department of State GrowthBusiness and JobsBusiness Tasmania Applications must be submitted by Wednesday 26 June, :55 PM Award/Classification: Tasmanian State Service Award - General Stream Band 6 $105,921.00 to $119,801.00 per annum Employment type: Fixed-term, flexible, Fixed-term, full-time Region: To be...

  • Industry Capability Network Specialist

    1 week ago

    Hobart, Tasmania, Australia Department of State Growth Full time

    We are a diverse and inclusive workplace that understands the importance of flexibility. Talk to us about what flexibility may look like for you. Period of Appointment Appointment to the role is on a fixed term flexible basis (up to 73.5 hours per fortnight) for 12 months. DutiesProactively identify and assist Tasmanian businesses and project proponents to...

  • Technical Solutions Specialist

    1 week ago

    Hobart, Tasmania, Australia CSIRO Full time

    Acknowledgement of Country:CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliationThe Opportunity:- Outstanding opportunities to grow &...

  • Technical Training Manager

    1 week ago

    Hobart, Tasmania, Australia Motorola Solutions Full time

    Company OverviewAt Motorola Solutions, we believe that everything starts with safety.Its the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep...

  • Technical Officer

    1 week ago

    Hobart, Tasmania, Australia Tasmanian Government Full time

    Department of Police, Fire and Emergency ManagementTFS - Community Fire SafetyBushfire Risk UnitApplications must be submitted by Wednesday 15 May, :55 PMPosition details:Applications close: Wednesday 15 May, :55 PM AESTAward/Classification:Tasmanian State Service Award General Stream Band 4Salary:- $80,593.00 to $92,764.00 per annumEmployment type:...

  • Manager Strategic Road Network Operations

    1 week ago

    Hobart, Tasmania, Australia Tasmanian Government Full time

    Department of State GrowthTransport and Infrastructure ServicesInfrastructure TasmaniaApplications must be submitted by Wednesday 07 February, :55 PMPosition details:Applications close: Wednesday 7 February, :55 PM AESTAward/Classification:Tasmanian State Service Award General Stream Band 7Salary:- $125,536.00 to $132,125.00 per annumEmployment type:...

  • Technical Delivery Manager

    1 week ago

    Hobart, Tasmania, Australia University of Tasmania Full time

    Job no: 498758Work type: Full timeLocation: HobartCategories: Management, Information TechnologyTechnical Delivery Manager Full time, ongoing position Based in Hobart Responsible for the successful management and subsequent delivery of nominated projects in IT Services.We are seeking to appoint a Technical Delivery Manager in IT Services as part of the...

  • Technical Officer

    1 week ago

    Hobart, Tasmania, Australia Hydro Tasmania Full time

    Entura is one of the world's most experienced specialist power and water consulting firms. As part of Hydro Tasmania, Australia's largest renewable energy producer and water manager, we are backed by more than 100 years of creating energy and maintaining power and water assets. Growing to meet demand, Entura has many exciting career opportunities on offer...

  • Materials Solutions Specialist

    1 week ago

    Hobart, Tasmania, Australia Hanson Full time

    Materials Specialist - Concrete/AggregatesBased at our laboratory facility in Hobart, Tasmania. This role reports to the Southern Regional Technical Manager.About Hanson AustraliaHanson Australia is a leader in building and construction materials with an extensive production and logistics network across Australia.We use world-class technologies and service...

  • Technical Officer

    1 week ago

    Hobart, Tasmania, Australia Entura Full time

    Entura is one of the world's most experienced specialist power and water consulting firms. As part of Hydro Tasmania, Australia's largest renewable energy producer and water manager, we are backed by more than 100 years of creating energy and maintaining power and water assets.Growing to meet demand, Entura has many exciting career opportunities on offer...

  • Project Technical Officer

    1 week ago

    Hobart, Tasmania, Australia Hastha Solutions Full time

    Project Technical Officer - Contract - Tasmania Hobart, Australia | Posted on 05/21/2024 Urgentrequirement of Project Technical Officer - Contract- Tasmania Requirements Successful management and delivery of ICT related projects and/or large corporate ICT transformation programs and an ability to adapt to and work across various delivery methodologies (such...

  • Product Quality Specialist

    1 week ago

    Hobart, Tasmania, Australia Procreate Full time

    About ProcreateNestled in picturesque Hobart, Procreate is an industry-leading creative product company competing on the World stage. We are the recipient of two coveted Apple Design Awards and hold the title as best-selling paid iPad app on Apple's App Store for the past six years. Procreate brings together a rare breed of people who are exceptionally...

  • Senior Communications Domain Technical Architect

    1 week ago

    Hobart, Tasmania, Australia Oorwin Full time

    (Global Oil Gas)Senior Communications Domain Technical Architect Apply Posted Date: 05/30/2024 Status: Active Job Type:Full Time City: Hobart, TAS Country: Australia Primary Skills: Communication, Architect, Oil, Gas Experience: 11-15 Overview: This role required candidate to permanently relocate at Dhahran, Saudi Arabia.About the Company This company...

  • Senior Communications Domain Technical Architect

    1 week ago

    Hobart, Tasmania, Australia Oorwin Full time

    (Global Oil Gas) Senior Communications Domain Technical Architect Apply Posted Date: 05/30/2024 Status: Active Job Type: Full Time City: Hobart, TAS Country: Australia Primary Skills: Communication,Architect,Oil,Gas Experience: 11-15 Overview: This role required candidate to permanently relocate at Dhahran, Saudi Arabia.About the CompanyThis...

  • Home Lending Specialist

    1 week ago

    Hobart, Tasmania, Australia Commonwealth Bank of Australia Full time

    Home Lending Specialist - Sorell/Rosny ParkSee yourself in our teamOur Home Lending Specialists are the type of people who thrive on creating long-lasting relationships. They know how to ask the right questions to deliver appropriate lending solutions and build trust, confidence, and advocacy in every interaction.We are seeking a Full Time Home Lending...

  • Project Technical Officer

    1 week ago

    Hobart, Tasmania, Australia Robert Walters Australia Full time

    Focus: Project Management / IT Management Industry: Public Sector and Government Salary: AUD160 - AUD170 per hour Workplace Type:Hybrid Experience Level: Mid Management Contract type: TEMPORARY Specialism: Information Technology Focus: Project Management / IT Management Industry: Public Sector and Government Salary: AUD160 - AUD170 per hour Workplace...

  • Technical Officer

    1 week ago

    Hobart, Tasmania, Australia Entura Full time

    Technical Officer - Protection and Test Services:Entura is one of the world's most experienced specialist power and water consulting firms. As part of Hydro Tasmania, Australia's largest renewable energy producer and water manager, we are backed by more than 100 years of creating energy and maintaining power and water assets.Growing to meet demand, Entura...

  • Analytics Specialist

    1 week ago

    Hobart, Tasmania, Australia Tassal Full time

    Tassal, a leader in sustainable aquaculture, is seeking an Analytics Specialist - Aquaculture. This role, based in Hobart, reports to the Senior Manager - Smartfarm and Feed, and focuses on delivering high-quality data and analytic solutions to our Farming group.As an integral part of our Blue Ag-Tech transformation, you will help define, build, and operate...

  • Staff Specialist

    1 week ago

    Hobart, Tasmania, Australia Tasmanian Government Full time

    Department of HealthHospitals & Primary Care - Hospitals SthHospitals Sth - Medical & Cancer ServsApplications must be submitted by Saturday 02 December, :55 PMPosition details:Applications close: Saturday 2 December, :55 PM AESTAward/Classification:Medical Practitioners (Public Sector) Award, Specialist Medical Practitioner Level 1-11Employment type: Part...

  • Customer Banking Specialist

    1 week ago

    Hobart, Tasmania, Australia eFinancialCareers Ltd. Full time

    Customer Banking Specialist - Oatlands Commonwealth Bank of Australia Hobart, Australia Customer Banking Specialist - Oatlands Commonwealth Bank of Australia Hobart, Australia Posted 3 days ago Permanent Competitive Customer Banking Specialist - Oatlands Please note that rosters are predetermined. Before applying please ensure you are available to cover...