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Network Sales Support Officer

3 months ago


Docklands, Victoria, Australia Australian Pharmaceutical Industries Full time
Wesfarmers Health was formed in March 2022, with the acquisition of Australian Pharmaceutical Industries (API).

Our supporting portfolio of brands includes Priceline, Priceline Pharmacy, Soul Pattinson Chemist, Pharmacist Advice, Clear Skincare Clinics, InstantScripts and SILK Laser Clinics.

**About us: Since our humble beginnings in 1910, we've grown from a small co-operative of three pharmacies to a national organisation and one of Australia's leading health, beauty, and wellness companies.


Wesfarmers Health includes 73 company-owned Priceline stores, 396 Priceline pharmacy franchise stores and 89 Clear Skincare clinics and is also a wholesale distributor of pharmaceutical goods.

In 2023, the Health division expanded its digital and medical aesthetics offering with the acquisitions of telehealth provider InstantScripts, as well as the SILK Group, who operates a network of around 140 wholly-owned, joint venture and franchised clinics.

The division employs more than 3600 team members.

**About the role: The role of the Network Sales Support Officer is pivotal in driving our business unit towards its strategic objectives. By fostering communication with potential partners and assisting the Network Development team, they play a crucial role in fostering the expansion of the Priceline and Priceline Pharmacy store network. This position is specifically tailored to optimise the onboarding process for new franchise partners, ensuring a smooth and efficient experience.

**What you'll bring: years' + administrative/sales experience.

  • Previous experience in a customer facing / customer relationship building role.
  • Strong customer service and time management skills necessary.
  • Ability to prioritise tasks and meet deadlines crucial.
  • Proficiency with business software tools like CRMs expected.
  • Commitment to accuracy and attention to detail essential.
  • Selfmotivated and capable of both autonomous and teamwork.
  • Experience in project management and network development preferred.
  • Excellent organisational, coordination, communication, and interpersonal skills vital. Formal qualifications in Business Administration, Marketing, Information Technology, or related field


Join us in shaping a supportive and thriving work environment where every team member plays a crucial role in our collective success.

**Why us?

  • A fantastic work culture based off our four Ways of Working
  • Be well, Show You Care, Make it Better and Act Now.
  • Flexible working that is balanced with our organisational need to create connections and enable collaboration.
  • Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group.
  • Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline and Clear Skincare Clinics.
- 'We Love Your Work' recognition program. Team members can recognise their peers, team or other business units, with winners taking part in our annual awards.

  • Novated leasing options with discounted onsite parking
  • Access to our Employee Assistance Program (EAP) available to all team members and their immediate family members, 24/7, 365 days a year
  • Beautiful outdoor terrace for work and recreation
  • Food, coffee and health & wellbeing facilities onsite including a free fully equipped gym Dedicated end of trip facilities (cycle racks, showers, lockers).

_Aboriginal and Torres Strait Islander Applicants _

  • Our vision is to stand as the employer of choice for Indigenous Australians, reflecting our dedication through a substantial investment aimed at attracting, empowering, and retaining Aboriginal and Torres Strait Islander personnel throughout our expansive array of stores and corporate offices. We provide authentic support through a diverse range of programs and initiatives, designed to empower you on your journey towards personal achievement and professional advancement within Wesfarmers Health.