Administrative Business Coordinator

2 weeks ago

Armadale North, Victoria, Australia Bonhams Full time

About Bonhams
Bonhams is a global auction house with an 18th century heritage poised for transformative change.

Our global operations are based in London, Paris, New York, Los Angeles and Hong Kong where we sell in over 60 categories, including motor cars, paintings, jewellery, and entertainment memorabilia.


About the Role


The role is an integral role in the expert department, supporting the Specialists in the successful delivery of auctions as well as the day to day running of the department.


The maintenance of viewing standards, safety and security of artwork on display should be a priority at all times as well as providing high standards of client service.

On occasions you will be asked to assist with the movement of artworks pre and post auction, ensuring safe handling throughout.

*This is a flexible position with work only available when additional assistance is required

Key Tasks and Responsibilities

  • You will be the department's user of Auctioneer 3, Bonhams' bespoke Auction Management System and primary business tool
  • You will be responsible for managing clients and their property throughout the sale cycle, including receipting property into A3, generating and issuing consignment contracts, requesting and uploading client details and payment management
  • Provide support for the department during public views checking quality of displays, consistency of signage and general standards of cleanliness (reporting any cleaning of display issues to an art handler or saleroom management)
  • Ensure all lots, lot cards and any tags are arranged correctly and that any case/ cabinet doors are closed unless instructed otherwise
  • Being aware of all security aspects of the saleroom including the monitoring of goods in the saleroom itself, loading bay and other public areas
  • Ensure the safety of the artworks and clients in the gallery as well as identifying and escalating any issues such as trip hazards, loose hangings or similar
  • Ensure that the saleroom is always attended by viewing staff and adequate cover is provided to attend to client requests or ensure safety of property
  • Provide care to ensure safety of all artworks and follow correct handling procedures when moving lots
  • Respond to client requests for handling / presenting works
  • Refer client requests for condition reports, catalogues or sale specifics to the appropriate staff to ensure the service of standards are met and accurate sale information is provided
  • Ensure clear and frequent communication to colleagues and Management, ensuring any issues are escalated in a timely manner
  • Installation of artworks and objects, requiring the use of hand and power tools upon occasions
  • Regular heavy lifting, including moving large paintings, sculpture, works of art, furniture, saleroom equipment and display cabinets
  • Maintain high degree of vigilance for the safe custody of goods on viewing and auction days, reporting any anomalies to the manager
  • Ensuring that all key areas in the building are clear and operational at all times
  • To be appropriately attired
  • To provide excellent client service at all times
  • Be aware of, and follow, all best practices concerning the handling of art and objects and health and safety controls in the workplace
  • Accurate locating of property within the salerooms and in collections
  • To safeguard and protect condition of artwork at all times
  • Movement, handling and packing of artwork between and within Bonhams locations in compliance with company manual handling and health and safety policies

Key Skills & Attributes

  • Efficient, hardworking, prepared to take the initiative
  • Able to work calmly under pressure
  • Excellent client service skills
  • Flexible approach to work, honest and highly selfmotivated
  • Prepared for hard, physical work and at times long hours
  • Able to work evenings and weekends when required
  • Flexible team player
  • Punctuality
  • Proactive approach to serving client demands Computer literate
If you wish to apply, please send your CV and cover letter by the 17th April 2024 at midnight.

Bonhams is an equal opportunity employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.

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