Graduate Desktop Support Administrator

2 weeks ago

Sydney, New South Wales, Australia Bravura Solutions Full time

Team:
Shared Service

Close date:
Friday, 10 February 2023

Working pattern:
Full time

Contract Type:
Permanent

Location:

Sydney

Department:

IT

Description & Requirements:

  • An exciting new opportunity has become available for a Graduate who is an
    IT and Microsoft enthusiast to help diagnose, resolve, and escalate issues that arise across the company.
In this role you will gain exposure to challenges across various leading-edge technologies, both hardware and software. You will have numerous opportunities for personal growth, career development and receive recognition for your achievements.

Reporting to the Support Team Leader, your responsibilities will include, but are not limited to:

  • First point of contact for all
    IT queries
  • Configure, install, and support desktop hardware
  • Relocating enduser hardware and setting up audio/visual equipment
  • Collaboration with wider team on wiping and cleaning of asset returns
  • User administration via active directories

What you'll need

  • Excellent verbal and written communication skills, with the ability to distinguish between business and technical audiences
  • Strong ability to learn new products and systems quickly
  • Sound knowledge of basic hardware diagnosis and repair of Windowsbased PCs
  • Excellent customer service skills, with a reputation for resolving
    IT queries in a helpful, friendly way
  • Have a positive and proactive attitude
  • Enthusiast in identifying improvements and delivering solutions

What we offer you in return:

We're passionate about what we do, holding ourselves accountable to standards of excellence while celebrating our successes along the way.

Our people are at the heart of our business. We work hard to provide a rich employee experience and a robust framework for ongoing career development.- Competitive salary on our Graduate Remuneration Framework and employee benefits scheme

  • Two Volunteer Leave days and six Study Leave days to use per calendar year
  • Company support learning and certification to become Microsoft Certified Professional
  • Hybrid environment where possible, we value worklife balance
  • Parental (including secondary) leave policy
  • Newly renovated offices that inspire Agile and collaborative ways of working
  • Being a software house, we have a strong push for the latest and greatest in technology

About Bravura Solutions
We value your ideas, giving you room to be curious and innovate in a flexible environment.

Collaborate, learn and grow alongside some of the most experienced people in the industry and influence how we help power the world's financial institutions for today and tomorrow.

As a market leader and ASX listed company, we are a trusted partner to over 350 leading financial services clients.

We invest significantly in our technology hubs and innovation labs, which inspire and drive our creative, future-focused culture.

We take pride in developing cutting-edge technology solutions that support our clients to achieve financial security and prosperity for their customers.


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