Financial Inclusion Team Leader

7 days ago

CanterburyBankstown Council, Australia Metro Assist Limited Full time

✓ Attractive not-for-profit salary packaging options

✓ Above Award wages

✓ Convenient location based in Campsie

✓ Flexible and hybrid working conditions

Metro Assist (formerly Metro Migrant Resource Centre) is seeking a qualified Financial Inclusion Team Leader to join our dynamic organisation which is committed to making a positive impact in people's lives.About usMetro Assist's vision is to achieve a fair society that respects diversity and enables all people to reach their full potential. We work with individuals, families and communities of diverse backgrounds including migrants and refugees and support their efforts to become resilient and empowered through our range of services.We provide refugee settlement support, employment services, family services, emergency relief, tenancy advice, financial counselling and undertake community development projects and initiatives. More information about Metro Assist is available on our website About the roleMetro Assist provides several financial inclusion support programs within the Inner West, Canterbury-Bankstown, Georges River, and Bayside LGA's. These include Financial Counselling, EAPA, No Interest Loans (NILS), and Emergency Relief Assistance.The primary function of the program is the delivery of a face-to-face counselling service and casework to clients who reside within the identified catchment area. This service is supplemented by limited telephone information, representation to a range of relevant authorities such as the Financial Ombudsman and delivery of communication and educational workshops. The Team Leader will ensure the program meets funding and service agreements and will ensure that staff are appropriately trained and resourced to deliver services in compliance with organisational policies, funding agreements and relevant legislation.The position is full time 35 hours per week, and is responsible for the following:


• Work with the management team to ensure that the financial counselling practice operates consistently with professional and ethical standards as required by Financial Counselling Australia (FCA)and the Financial Counselling Association of NSW.


• Supervising and leading a small team of Financial Counsellor and NILS support workers to ensure best practice in case management within an early intervention context.


• Provide leadership, mentoring, coaching, reflective practice opportunities for financial inclusion team members, including student placements, to support them in their professional development.


• Assist the team to identify and report on issues facing clients, attending external stakeholder


• meetings and contributing to policy development, submission writing, and advocacy to promote industry best practice.


• Provision of team and individual supervision, including coordination of external supervision to support the team.


• Facilitation of case conferences and ensuring the team achieve contracted KPI's.


• Monitoring and adapting to broader policy and program changes.


• Reporting as per funding agreements, legislative and organisational requirements.


• Managing a small caseload to assist the team and supporting caseloads when staff are on periods of leave.


• Participate in the delivery of internal and external training, and other professional development activities as required.


• Maintaining relationships with key stakeholders and participate in and contribute to Financial Counsellors Association of NSW (FCAN), Financial Counselling Australia networks, NILS and EAPA networks and initiatives, or other sector meetings as required.

A detailed position description is available on our website: The salary is based on the SCHCADS Award with Above Award rates of pay, generous salary

packaging options are available to increase your take home pay, additional paid leave days are

provided to all staff, and flexible working options are available. The successful applicant will also

benefit from ongoing support & supervision, and have access to our confidential Employee

Assistance Program offering a range of wellbeing supports.


• Diploma in Financial Counselling and current accreditation with FCAN.


• Proven experience in providing leadership and management to a small team, with an ability to

motivate and encourage while provide training, supervision, and performance management.


• Demonstrated experience in leading a team to provide non-judgemental, quality service delivery to

disadvantaged clients, including working with CALD, Aboriginal or low-literacy communities.


• Ability to think strategically and develop plans to achieve strategic objectives in relation to financial inclusion programs.


• Strong communication and interpersonal skills, with the ability to build effective relationships with internal and external stakeholders


• Experience in working with community based organisations and commitment to the values

underpinning not-for-profit sector organisations.


• Bilingual in a community language.


• Current NSW driver's licence and access to a comprehensively insured vehicle.

HOW TO APPLY

There is no closing date for this position, applications will be reviewed as they are received and must be submitted to: Your application must address each of the selection criteria and include:


• Statement against selection criteria


• A current resume including your full name, postal address and contact number


• Two of the most recent work-related referees stating names, positions and contact details

For enquiries regarding this position, please contact our HR Manager Michelle Aldred on

3744 or email:

Please note that only shortlisted applicants will be contacted.Metro Assist is an Equal Opportunity Employer and supports an inclusive approach in the workplace. We celebrate our diversity and welcome applications from all cultures, ages, religions, genders, LGBTQIA+ people, Aboriginal and Torres Strait Islander peoples, and people with disabilities.All offers of employment are subject to a satisfactory National Police Check and provision of a current Working with Children Check.The successful applicant will be required to provide evidence of appropriate legal rights to work in Australia.


#J-18808-Ljbffr

  • Team Leader

    1 week ago

    Canterbury-Bankstown Council, Australia YMCA NSW Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Assist with the entire gymnastics functionBased at Bankstown12months Full time roleWe are now looking for a Gymnastics Team Leader to work across our site located in Bankstown. About the role Using your extensive coaching experience, you will be responsible for...

  • Team Leader

    7 days ago

    Bankstown, Australia Team Global Express Full time

    JOB DESCRIPTIONAbout Team Global Express (previously Toll)Team Global Express is an Australian-owned logistics business driving more sustainable transport solutions for our customers. Built on a 130-year-old history, our innovative thinking, assets, and capabilities support national interests, helping businesses operate efficiently. Our dynamic teams deliver...

  • Team Leader

    4 weeks ago

    Bankstown, Australia Team Global Express Full time

    **JOB DESCRIPTION** **About Team Global Express (previously Toll)** Team Global Express is an Australian-owned logistics business driving more sustainable transport solutions for our customers. Built on a 130-year-old history, our innovative thinking, assets, and capabilities support national interests, helping businesses operate efficiently. Our dynamic...

  • Garden Care Team Leader

    7 days ago

    Canterbury-Bankstown Council, Australia Canterbury City Community Centre Full time

    Canterbury City Community Centre provides a welcoming and inclusive work place - we employ a diverse team of Staff Board and Volunteers.We are an equal opportunity employer. Diversity in our workplace makes us more effective in our work.StaffIn applying for a position at Canterbury City Community Centre it is important to put in your best application...

  • Quality Control Leader

    1 week ago

    Canterbury-Bankstown Council, Australia DuluxGroup Full time

    About the roleWe are seeking a Quality Control Leader to join our Selleys team for Project Bowerbird.What is Project Bowerbird? This is a $130M Manufacturing facility being constructed in Padstow, Sydney. We are looking for a proactive Quality Control Leader to uphold and implement quality standards at our new Selleys site.DuluxGroup is an equal opportunity...

  • Team leader resource recovery

    1 week ago

    Canterbury-Bankstown Council, Australia CanterburyBankstown Council Full time

    Here at CBCityThe City of Canterbury Bankstown is one of the largest Council's in NSW with the most culturally, socially and economically diverse communities in Sydney. We deliver 21 key services such as childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres to over 370,000 residentsThe RoleThe Team Leader...

  • Senior Financial Accountant

    7 days ago

    Canterbury-bankstown Council, Australia Reo Group Full time

    Location: Bankstown NSWSalary Package: Impressive salary $125k - $130k + Super+ Bonus Role Highlights: Career-defining opportunity to join a reputable, global giant.This is a high-impact role where you will leverage your technical experience to bring value and drive critical financial decisions.Harness your leadership skills to continue to elevate a...

  • Food & Beverage Team Leader

    7 days ago

    Canterbury-Bankstown Council, Australia Bankstown Sports Club Full time

    Bankstown Sports Club, 8 Greenfield Parade, Bankstown, New South Wales, Australia Req #10294 Thursday, 9 May 2024 About Bankstown Sports Club Bankstown Sports Club is a leading and innovative registered club and a proud supporter of the local sporting, general and wider community. As one of Sydney's top five registered clubs, it boasts a membership of...

  • Senior Financial Accountant

    7 days ago

    Canterbury-Bankstown Council, Australia Reo Group Full time

    Location: Bankstown NSWSalary Package: Impressive salary $120k - $130k + Super Role Highlights: Career-defining opportunity to join a reputable, global giant. This is a high-impact role where you will leverage your technical experience to bring value and drive critical financial decisions. Harness your leadership skills to continue to elevate a...

  • Engineering Workstream Leader

    7 days ago

    Canterbury-Bankstown Council, Australia Interested Full time

    About The RoleThe ShapeShift DAO is looking to backfill the position of Engineering Workstream Leader. This document outlines the role and responsibilities of the position.DAO governance can be considered the board of directors, and workstreams can be thought of as individual departments with associated budgets. Workstreams have a single leader, that is...

  • Engineering Workstream Leader

    7 days ago

    Canterbury-bankstown Council, Australia Interested Full time

    About The Role The Shape Shift DAO is looking to backfill the position of Engineering Workstream Leader.This document outlines the role and responsibilities of the position.DAO governance can be considered the board of directors, and workstreams can be thought of as individual departments with associated budgets.Workstreams have a single leader, that is...

  • Team Leader

    7 days ago

    Bankstown, Australia Breakthru Full time

    Part Time Opportunity Overlooking 5 sites in collaboration with another Team Leader Additional 5 days leave Focus on Mental Health Salary Packaging (up to $15,900 of your salary tax free) Access to Fitness Passport and HCF private health corporate ratesWe are a dynamic, innovative organisation committed to empowering people to create their own futures. We...

  • Childcare - Room Leader

    7 days ago

    Canterbury-Bankstown Council, Australia Smart Cookies Early Learning Centre Full time

    Childcare Room LeaderSmart Cookies ELC is a family owned business with Centres based in Liverpool, Sefton and Beecroft, NSW, and providing holistic yet academic education and care since 2014. At Smart Cookies ELC we foster an exceeding level of education and care. We pride ourselves on connectedness and positive partnerships with families to ensure...

  • Quality Control Leader

    7 days ago

    Canterbury-bankstown Council, Australia DuluxGroup Full time

    About the role We're looking for a Quality Control Leader who is keen to join our Selleys business on Project BowerbirdWhat is Project Bowerbird? Our state-of-the-art, soon to be built $130 M Manufacturing facility right here in Padstow Sydney Join us as our dynamic, engaging Quality Control Leader who will be responsible for bringing existing quality...

  • Brand Team Coordinator

    1 week ago

    Canterbury-Bankstown Council, Australia WISE EMPLOYMENT Full time

    Volkswagen Financial Services Australia is a leading provider of competitive finance and insurance products to over 1200 retailers across Australia representing automotive brands within the Volkswagen Group including: Audi, ŠKODA, Bentley, Porsche, Ducati and Lamborghini and outside the Volkswagen Group - Jaguar and Land Rover. Nobody does finance better...

  • Team Leader

    7 days ago

    Bankstown, Australia BaptistCare Full time

    Are you an experienced Team Leader, motivated and highly engaged? Passionate about supporting families in need of counselling services? This is a rewarding role leading a small warm & friendly team of likeminded individualsRole & Responsibilities:As a Team Leader, you will provide team leadership and oversight for the practice staff of Counselling and Family...

  • Retail Team

    7 days ago

    Canterbury-Bankstown Council, Australia yd. Full time

    yd.Retail Team - Store Manager- Roselands, NSW YD-639 YD ROSELANDS, SHOP G028 ROSELAND, ROSELANDS NSW, New South Wales, Australia Req #1954 Wednesday, 10 August 2022 Come work at yd. Australia., a leading menswear brand in the retail industry. We are your go-to brand when it comes to keeping up with the latest trends. We deliver affordable, sharp fashion...

  • Team Leader

    2 weeks ago

    Bankstown, Australia Brightside Recruitment Full time

    Available Immediately - Growing Not for Profit organisation - Support given from experienced Exec Manager and CEO **Organisation**: Brightside Recruitment is representing a medium sized Not-for-Profit organisation that provide services to children and young people in Sydney. They have an excellent reputation for quality and are growing as a...

  • Team Leader

    7 days ago

    Cumberland City Council, Australia Woolworths Limited Full time

    Career Opportunities: Team Leader | Sydney National DC | Yennora Requisition ID Posted - Primary Connect - NSW - Fixed-term Full-time - Supply Chain Team Leader | Sydney National DC | Ambient | Yennora Play an integral part in creating a team-first culture for the front end team to provide a seamless experience for our suppliers and customers Afternoon...

  • Team Leader

    7 days ago

    North Sydney Council, Australia Shift Full time

    Company Description:At Shift, we're passionate about disruption, transformation and positive change. Our goal is to shift perceptions and expectations of what is possible. We're here to help make business unstoppable. Enablers by nature, we love to solve problems and innovate. As part of the team, you'll approach new challenges with a clean sheet of paper,...