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Administration Assistant

3 months ago

Cootamundra, Australia Southern Cross Care (NSW & ACT) Full time
We have a long history of providing exceptional care that empowers older people to live a full life.

As a not-for-profit aged care provider, we're able to invest in providing an exceptional experience to our clients as well as support and develop our frontline staff to achieve this.


When you join us, you will be provided with not-for-profit salary packaging benefits,
and the support of a wonderful leadership team and colleagues.

We are seeking a full-time administrator to join the team at our facility in Cootamundra working Monday to Friday. Monday working from 0830-5pm and rest of week 08:30-4:30pm. We are looking for someone to start in this role in April.


This position will ensure the smooth weekday operations of administration duties for the facility through delivery of high customer service, through phone and face to face encounters with our residents and their families as well as other visitors to the facility.


Your key responsibilities will be to:

  • Ensure accurate and timely data entry into Client Management systems
  • Produce quality documents such as meeting agendas, meeting minutes, reports, memos, forms and other documents required by the Facility Manager
  • Organise deliveries and couriers as required and requested by Facility Manager
  • Maintain the visitor's book to reflect accurate visitation records
  • Ensure that the reception administration area and meeting rooms are clean and presentable at all times
  • Support in roster management process, timesheets and payroll of the facility as requested
  • Respond to internal & external communications appropriately and effectively ensuring responses are within reasonable timeframes
  • Order food, beverages, cleaning supplies and maintain stationary stock for the office as requested and routines required
  • Greet visitors and direct them accordingly, in a friendly and polite manner, ensuring all visitors sign in and out of the premises
  • Provide quality services to all enquires to external and internal customers
  • Minimum 3 years experience in an administration position
  • Data entry into client management systems
  • Customer service experience
  • Undertaking banking and petty cash responsibilities
  • Strong organisational and time management skills
  • Experience with rostering
  • Able to provide evidence of COVID19 vaccinations
  • Proven experience in a similar role is advantageous.
  • Excellent communication both written and verbal

What's in it for you?

  • You will be joining a highly functional & experienced team
  • Competitive salary package
  • NFP salary sacrificing benefits + meal & entertainment allowance up to $32,000
  • Annual leave loading
  • Discounted private health insurance
  • Access to our Employees Assistance Program
  • Maxxia Salary Packaging and Rewards, including discounts at major retailers, cinemas and restaurants
  • Heart HQ our Southern Cross Care (NSW & ACT) People Platform that is packed with exclusive benefits and features designed to help you Celebrate, Connect and Succeed.

About Southern Cross Care (NSW & ACT)
We are a not-for-profit organisation with a mission to empower older people to 'live life to the full'.

For the last 50 years our name has been trusted by the community to provide care and support for thousands of people in over 40 locations across NSW and the ACT.

We have a passion for providing the best care with clinical excellence.

We offer person-centred care services to meet individual needs and preferences in residential aged care as well as in-home care.

At SCC, people are at the heart of everything we do. We support our employees to excel