Ao6 Engagement Officer

1 week ago


Brisbane, Queensland, Australia Windsor Group Full time
Be part of a dynamic team

  • Brisbane CBD Location with flexible working arrangements available
  • ASAP Start to end of June 2024

Exciting temporary opportunity to end of June 2024 to join this State Government department's web and online services team.

  • Be part of a dynamic team
  • Brisbane CBD Location with flexible working arrangements available
  • ASAP Start to end of June 2024
This exciting opportunity is for a Content Design Officer within this well-respected State Government department.

As the engagement officer, you will be joining the web and online services team to help deliver large scale services and provide customer focused content.


This role is located in the Brisbane CBD office, with flexible options (1 or 2 WFH days a week) and 1 day per week working within this department's Berrinba office.

The role is full time hours, with an ASAP start through to end of June 2024.

As the Engagement Officer, your main responsibilities will include:

  • Lead content writing and design projects to deliver customer-focused content on external websites, intranets and other online channels
  • Educate, promote and influence business areas on bestpractice web writing, publishing processes and procedures
  • Provide advice and direction about online content, accessibility requirements, industry guidelines and wholeofgovernment website standards
  • Manage timelines and deadlines to ensure deliverables are on time and within budget
  • Contribute to the continuous improvement of communication and engagement practices and procedures, and to ongoing content review
  • Maintain expertise and operational knowledge of current and emerging trends, technologies and practices in communication.
To be successful in this role, you will need to have:

  • Ability to think critically and act on the broader purpose of the system
  • Relevant tertiary qualifications in communication, marketing and research is highly desirable for this role
  • Previous accountability for the execution and quality of results
  • Stakeholder relationship skills to enable the collaborative delivery of customerfocused outcomes
  • Experience in writing and designing customerfocused web content.
  • Knowledge of accessibility requirements, industry guidelines, and wholeofgovernment website standards.
  • Experience in managing timelines and deadlines to ensure deliverables are on time and within budget.
  • Current Criminal History Check, or ability to obtain one
  • Windsor Group is committed to equal employment opportunities and providing a safe, inclusive and supportive workplace where individuals and diversity are encouraged. Windsor Group is a social enterprise providing expert advice, HR services, executive search and recruitment services for executive, permanent and temporary/contract roles across commercial, government and nonprofit sectors._


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