Current jobs related to Application Support Manager - Perth, Western Australia - INX Software
-
Application Support Specialist
2 weeks ago
Perth, Western Australia Xpt Software Australia Pty Ltd Full timeXPT Software Australia Pty Ltd is a Software Services company that works with top clients across Australia in various domains. We have a team of 120+ technocrats working at client locations. As part of a global group with presence in India and Europe, we have served 100+ clients globally, fulfilling their onsite-offshore needs.Job Description:Roles and...
-
Application Support Specialist
2 weeks ago
Perth, Western Australia Pyramid Global Technologies Full timeAbout the role at Pyramid Global Technologies**Application Support Analyst - AWS Data Lake/Python**• Design, Develop, Test and Maintain Applications. (includes User Administration, Installation & Configuration) • Strong understanding of AWS Data Lake and Python programming language• In-depth knowledge of data management and analysis• Proven expertise...
-
Application Support Specialist
2 weeks ago
Perth, Western Australia Pyramid Global Technologies Full timeAbout the role at Pyramid Global Technologies**Application Support Analyst - AWS**• Design, Develop, Test and Maintain Cloud-Based Applications. (includes User Administration, Installation & Configuration) • Strong understanding of Cloud Computing and JavaScript• Expertise in managing ITIL based application support projects • Strong analytical and...
-
Financial Applications Manager
4 days ago
Perth, Western Australia University Of Western Australia Full timeAbout the RoleWe are seeking a highly skilled and experienced Financial Applications Manager to join our team at the University of Western Australia. As a key member of our Finance Division, you will be responsible for the strategic oversight and management of our primary financial management applications.Your key responsibilities will include ensuring the...
-
Product and Application Manager
2 weeks ago
Perth, Western Australia Xylem Full timeXylem, a leading global provider of efficient and sustainable water technologies, is seeking a highly motivated individual to join our team as a Product and Application Manager. This role is responsible for providing product management, product marketing, and application expertise to enable and support our sales and service teams, driving profitable growth...
-
AWS Cloud Application Support Specialist
6 days ago
Perth, Western Australia Pyramid Global Technologies Full timeAbout the JobPyramid Global Technologies is seeking an experienced Application Support Analyst to join our team in Perth.Key Responsibilities:Design, develop, test, and maintain applications, including user administration, installation, and configuration.Develop a good understanding of AWS Cloud and JavaScript.Manage ITIL-based application support projects...
-
AWS Cloud Application Support Specialist
1 week ago
Perth, Western Australia Pyramid Global Technologies Full timeAbout the rolePyramid Global Technologies is seeking an experienced Application Support Analyst to join our team in Perth.Key Responsibilities:Design, develop, test, and maintain applications, including user administration, installation, and configuration.Develop a good understanding of AWS Cloud and JavaScript.Manage ITIL-based application support projects...
-
Senior Applications Support Specialist
2 weeks ago
Perth, Western Australia Course Full timeAbout the RoleWe are seeking a highly skilled Senior Applications Support Specialist to join our team in the Mining industry. As a key member of our team, you will be responsible for providing technical support and guidance to project teams, ensuring the smooth operation of project applications and data integrations.Key ResponsibilitiesProvide application...
-
Senior Applications Support Specialist
2 weeks ago
Perth, Western Australia Course Full timeJob Title: Senior Applications Support Specialist - MiningBechtel is seeking a highly skilled Senior Applications Support Specialist to join our team in Perth, WA. As a key member of our project team, you will be responsible for providing technical support and guidance to project teams on the implementation and configuration of project applications, data...
-
Senior Applications Support Specialist
1 week ago
Perth, Western Australia Course Full timeJob Title: Senior Applications Support Specialist - MiningWe are seeking a highly skilled Senior Applications Support Specialist to join our team in Perth, WA. As a key member of our Applications Support team, you will be responsible for providing technical support and guidance to project teams on the implementation and configuration of project applications,...
-
Application Architect
2 weeks ago
Perth, Western Australia Wipro Technologies Full timeJob DescriptionJob Title: Application ArchitectJob Summary:Wipro Technologies is seeking an experienced Application Architect to join our team. As an Application Architect, you will be responsible for designing and implementing enterprise-wide application architecture that ensures systems are scalable, reliable, and manageable.Key Responsibilities:Design and...
-
Application Architect
7 days ago
Perth, Western Australia Wipro Technologies Full timeJob DescriptionWipro Technologies is seeking a highly skilled Application Architect to join our team. As an Application Architect, you will play a key role in designing and implementing exceptional and detailed architectural application designs that meet the needs of our clients.Key Responsibilities:Develop architectural application designs that ensure...
-
Application Architect
1 week ago
Perth, Western Australia Wipro Technologies Full timeJob DescriptionWipro Technologies is seeking a highly skilled Application Architect to join our team. As an Application Architect, you will play a key role in designing and implementing exceptional and detailed architectural application designs that provide thought leadership and enable delivery teams to provide exceptional client engagement and...
-
Application Architect
2 weeks ago
Perth, Western Australia Wipro Limited Full timeJob DescriptionRole PurposeThe purpose of this role is to create exceptional and detailed architectural application design and provide thought leadership to enable delivery teams to provide exceptional client engagement and satisfaction.Key ResponsibilitiesDevelop architectural applications for new deals and major change requests in existing deals.Create an...
-
Applications Scientist
7 days ago
Perth, Western Australia Tronox Full timeAbout the RoleWe are seeking a highly skilled Applications Testing Scientist to join our Australind Laboratories team in the Asia Pacific Technical Services group.This is an exciting opportunity for a Chemist to engage in a diverse role that combines Chemistry, Physics, and Material Science to enhance the efficiency and sustainability of our globally used...
-
Applications Specialist Coordinator
2 weeks ago
Perth, Western Australia Epiroc Full timeJob Summary:Epiroc is seeking an experienced Applications Specialist Coordinator to join our team in a technical support role. As an Applications Specialist Coordinator, you will be responsible for overseeing remote support activities, managing escalations, optimizing support services, and promoting effective communication between stakeholders.Key...
-
Project Manager
1 week ago
Perth, Western Australia NES Fircroft Full timeProject Manager OpportunityWe are seeking an experienced Project Manager to lead a high-profile project team in the mining industry.The successful candidate will be responsible for delivering a global cloud application program of work, including project planning, tracking, and oversight to ensure projects are completed on schedule and within budget.Key...
-
Applications Specialist Coordinator
2 weeks ago
Perth, Western Australia Epiroc Full timeJob Summary:Epiroc is seeking a highly skilled Applications Specialist Coordinator to join our team in a key role that will oversee remote support activities, manage escalations, optimize support services, and promote effective communication between stakeholders.Key Responsibilities:Utilize and lead Epiroc's ticketing system to record, monitor, and analyze...
-
Application Security Specialist
1 week ago
Perth, Western Australia Infosys Singapore & Australia Full timeAbout the RoleWe are seeking a highly skilled Application Security Specialist to join our Technology Secure & Architecture team in Perth/Brisbane. As a key member of the GitLab Application Security project team, you will be responsible for deploying and maintaining various GitLab application security capabilities, establishing standards and controls, and...
-
Application Security Specialist
3 days ago
Perth, Western Australia Infosys Singapore & Australia Full timeAbout the RoleWe are seeking a highly skilled Application Security Specialist to join our Technology Secure & Architecture team in Perth/Brisbane. As a key member of the GitLab Application Security project team, you will be responsible for deploying and maintaining various GitLab application security capabilities, establishing standards and controls, and...
Application Support Manager
3 months ago
- Dynamic team where your expertise is valued.
- Great work perks including hybrid working, corporate discounts.
About INX
INX Software is a leading software company specialising in enabling businesses to safely mobilise workforces and navigate health, safety, and environmental challenges in fast-paced, complex industries, to better protect people and the planet.
The depth and breadth of our intelligent software suite enables us to solve a range of business challenges for our clients around the globe.
A little about the role
We are seeking a highly motivated and experienced Application Support Manager to join our team whose focus is driving customer excellence, urgency, integrity and accountability throughout the team whilst maintaining a positive and fun culture.
- Develop and implement support strategies, policies, and procedures to enhance service quality and efficiency.
- Act as the primary point of contact for escalated support issues, ensuring swift and satisfactory resolution.
- Collaborate with product development and engineering teams to address and resolve complex technical issues.
- Monitor support metrics and prepare regular reports on team performance, customer satisfaction, and support trends.
- Foster a customercentric culture within the support team, emphasising empathy, professionalism, and proactive problemsolving.
- Conduct clientfacing meetings to build and maintain strong relationships, while understanding the clients' support needs and ensuring these requirements are met with highquality standards.
A little about you
We're looking for someone that is:
Customer-Centric: You put the customer at the heart of everything you do, ensuring that their needs are met with empathy and professionalism.
A Strong Leader: You have proven experience leading and motivating a team, fostering a positive and productive work environment.
-
A Problem Solver: You possess excellent analytical skills and can quickly identify and resolve complex technical issues.
-
Detail-Oriented: You have a keen eye for detail, ensuring accuracy and thoroughness in all support activities.
-
Proactive: You are always looking for ways to improve processes, enhance service quality, and prevent issues before they arise.
-
Collaborative: You work well with others, building strong relationships with cross-functional teams to achieve common goals.
-
Adaptable: You thrive in a fast-paced environment and can effectively manage multiple priorities and deadlines.
We would like you to have:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Strong leadership skills with the ability to inspire and motivate a team.
- Excellent problemsolving abilities and a keen attention to detail.
- Outstanding communication and interpersonal skills, with a customerfocused mindset.
- Proficiency in support ticketing systems and related software tools.
- Ability to work effectively under pressure and manage multiple priorities.
Working at INX Software
People are at the heart of what we do, and we know our employees are the key to our success.
Some our perks include:
- Flexible Work for Work-Life Harmony. That's why we offer flexible work arrangements such as hybrid options, flexible hours, compressed work weeks and more.
- Learning and development platforms to foster personal and professional growth.
- Our comprehensive Employee Assistance Program provides confidential counselling and resources to help you thrive.
- Stay motivated and healthy with corporate gym discounts and luxury benefits like Corporate Lexus perks.
- Enjoy cashback discounts and exclusive deals through our Rewards platform, our way of appreciating your hard work.
Next Steps
**We are a 2023 Circle Back Initiative Employer, we commit to respond to every applicant.