Front Office

2 weeks ago

Brisbane, Queensland, Australia Marriott International, Inc. Full time
Job Number
Job Category Rooms & Guest Services Operations
Location The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

COMPANY

Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed.With over 7,700 properties, you'll find us in your neighbourhood and in more than 130 countries across the globe. Learn about our 31 hotel brands Your World.

The more you travel, the more your well-being can get left behind. But there's a place that doesn't come with that compromise. At Westin Hotels & Resorts, our signature wellness programs empower you to eat, sleep, move, feel, work and play well, so you can be at your best while on the road. Discover a place where you're given a choice, not just to get up, but to rise.

WELCOME TO WESTIN

The Westin Brisbane is a luxury retreat, perfect for business and leisure travellers alike. Our spacious hotel suites and Club-level rooms offer access to our Westin Club amenities, including a complimentary breakfast and evening drinks. Relax after a busy day in Heavenly Spa by Westin, work out in our WestinWORKOUT fitness centre, or take a dip in our pool. Our popular dining options include the first swim-up pool bar in Brisbane, aviation-inspired bar, and restaurant with private dining. Those planning a special event or meeting in Brisbane can make use of our stunning indoor and outdoor venues with bespoke services and expert planners.

Begin your journey with us as aDUTY MANAGER at The Westin Brisbane.You will serve as the Hotel Duty Manager and oversee all property operations, ensuring that the highest levels of hospitality and service are provided. You will deliver outstanding guest experience and provide training and support for associates to ensure they deliver the same. You will assist management in recruitment, rostering and associate empowerment.

Who you are and what you need:

  • You will anticipate guests' service needs
  • You will maintain customer loyalty and develop a strong following
  • Outstanding relationship building skills
  • Excellent customer service experience
  • Previous experience in a similar role
  • Opera experience is highly desirable
  • Hands on leadership approach with a focus on developing our associates
  • Confidence and skills to up sell and promote our venues
  • Passion for the Hospitality Industry
  • Learn, think and grow and continue to evolve in your role

This is your opportunity to take your career to the next level.You must demonstrate a proven track record of knowledge and experience relevant to the position you are applying for, possess excellent verbal and written communication skills and have a high attention to detail with a very strong dash of personality plus

What are you waiting for? Rise to the challenge and apply now

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.

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