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Peak Support Specialist
3 months ago
Our seasonal roles are fixed term, full time starting from 4th December 2023 to 19th January 2024.
You are rostered between opening hours of 8:30am - 4:21pm, working from Darebin Parcel Delivery Centre.
We're Australia Post
You might think you know us, but we're transforming. In this rapidly evolving commercial landscape, we're changing too.
We're looking for passionate customer-focused team members to join our MyNetwork support team at Australia Post
Roles are fixed term, full time starting from 4th December 2023 to 19th January 2024.
The salary for this role commences at $73,027 per annum plus 12% superannuation.
What you'll be doing
Providing our internal customers with relevant information to help with external customer enquiries
Developing and maintaining relationships with different teams in the business
Playing a pivotal role in creating a collaborative approach to problem solving
What we're looking for
You'll be ensuring our internal customers are satisfied, by harnessing your relentlessly empathetic attitude, with your unique ability to resolve customer queries quickly and accurately, the first time.
You're also:
Pretty unflappable and your resilience allows you to move from one customer enquiry to the next, to the next
A true professional, because if you're punctual, reliable and support your fellow team members, you'll thrive here
Tech savvy and can work effortlessly across multiple IT platforms and tasks simultaneously
Together, our differences make us stronger.
With a reach across Australia and beyond, we're building a workforce that's as diverse as the communities we serve. Learn more about how we're supporting inclusion at Australia Post, here.
