Aps 3 Operations Officer

2 weeks ago


Central Coast, Australia face2face Recruitment Full time

Closing Date:9 am Wednesday 15 March 2023

face2face reference:578898

Location:
Newcastle NSW, Taree NSW

Hours:
Full-Time

Contract length:12 Month Contract

Entry requirements:
Australian Citizen

Pay range:
$37.36 p/h ex super

About the role:


The position will provide operational and administrative support that is informed and directed by sound knowledge across service delivery areas and may undertake some research and analysis activities with support from experienced members of the team.


The role will have a considerable level of contact with internal and external stakeholders and will be required to communicate and provide advice on a range of matters to resolve general enquiries.


Duties

  • Undertaking project coordination activities including related administrative tasks and functions
  • Monitoring and actioning correspondence, assigning and actioning internal work items within service standards
  • Assisting with mandatory training requests and arrangements
  • Contributing to the implementation of process improvement initiatives

Additional Position Requirements

  • Skills in Microsoft office suite, especially experience working with MS Teams and SharePoint
  • Triaging incoming enquiries
  • Data entry
  • Minute taking
  • Interview scheduling (appointment booking)
  • Internal customer service
  • Understanding relevant legislation and policy frameworks
  • Experience with project work will be advantageous but not necessary

Benefits

  • A healthy, safe and diverse work environment
  • Continuous employee support
  • Opportunities for career development

Dani Vrkic



APS

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