Incident and Investigation Officer
2 weeks ago
- Leading disability provider since 2007
- Registered NDIS Provider since the start of the scheme in 2013
- Exceptional benefits program, including access to your pay as you earn it
About CareChoice
CareChoice is a NDIS and TAC/ WorkSafe registered disability provider. We deliver a wide range of services and provide complex support across the Disability and Private Aged Care sectors in a range of settings including home care, residential, community and Specialist Disability Accommodation.
CareChoice is committed to service excellence and works closely with clients, their families, and key stakeholders to ensure individuals receive the very best person-centred care. The CareChoice team are passionate about their work and pride themselves in delivering an exceptional calibre of service.
Our values:
Our philosophy of service provision is based upon our values of:
- People, First
- Brilliant Together
- Bring Our Best. Always
- Relentless Optimism
Benefits & culture
CareChoice is proud to be an EEO employer. We support an inclusive approach in the workplace. We celebrate our diversity and welcome staff regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. Aboriginal and Torres Strait Islander people are encouraged to apply.
As part of our commitment to putting People first, you'll enjoy industry-leading wellbeing support and benefits at CareChoice, including:
- Access to your pay as you earn it via our financial wellbeing partner
- Employee Pathways Scholarships
- Employee Support Fund
- Free ongoing training and development
- Paid Pregnancy loss leave for either parent
- Flexible work options
- A number of employee wellness platforms including EAP, free flu shots and travel discounts
- Discounts with several department store retailers, events & entertainment, home & technology
- Further discounts with groceries & beverages, shopping & fashion, sports & leisure, fuel and transport
- Car, health insurance and energy benefits
- Monthly & Annual Recognition & Reward for Employee of the Month
- Service Recognition & Reward Program
- Career development opportunities including secondments and Job-Ride-A-Long program
From the moment you step through our doors, you'll feel welcome and supported to do your best work and really make a difference in people's lives.
How you'll make an impact
Would you like to work in a fantastic, vibrant team to help improve service delivery across CareChoice?
Working with the incidents team you will be helping to identify and categorise incidents, support Team Leaders in managing their incidents, helping improve quality of reports and reporting to NDIS Commission as required. This is going to include working with incident management processes using Lumary, reporting on the NDIS Commissions PRODA portal, and maintaining our incidents records. You will also be trained on more complex incident management processes like running IRGs and Case Reviews as an ongoing part of this role.
You will need to be able to work in a unique and challenging environment. Support and training on the job by our experienced incidents team.
About you
CareChoice are looking for candidates whom have the following -
- Well developed verbal and written communication skills.
- Excellent attention to detail.
- Proven ability to manage time effectively, meet deadlines and prioritise tasks.
- Demonstrated discretion handling confidential information.
- Proficiency in windows platforms and skills and experience using a range of software including Microsoft Office.
Ideally you will also have -
- Experience in the Disability Services Sector and understanding of the National Disability Insurance Scheme.
- Investigation and or incident management experience in a customer focused Community Services Sector environment.
- An understanding of Commission for Child and Young People and the National Disability Insurance Agency and the National Disability Insurance Commission.
- Experience in report writing.
Employment with CareChoice is subject to satisfactory background checks which include Professional References, Employee Working with Children Check and NDIS Worker Screening Clearance.
-
Health & Safety Environment Assistant
2 weeks ago
Bayside, New York, Australia Programmed Full timeProgrammed Skilled Workforce is now seeking an experienced Health & Safety Environment Assistant for our world-renowned Chocolate company based in Scoresby Vic. If successful, you will commence immediately for an initial 6 month maxterm contract & with the possibility for extension thereafter. Also, you will need to be available to work across any of the 3...
-
Quality Control Officer
2 weeks ago
Bayside, New York, Australia Becks Wiggins Stokes Recruitment Full timeLocation- Bayside & South Eastern Suburbs- Discipline- Engineering & Technical Recruitment- Reference About the jobOur Client is looking for a Quality Control Officer/Coordinator to work Monday to Saturday (6 days). This is a fixed term contract role for 12 months, with the possibility of converting to permanent.Reporting to the Head of Quality -...
-
Housing Services Officer
2 weeks ago
Bayside, New York, Australia Department of Families, Fairness and Housing Full timeTHE ROLEHousing Services Officers play a vital role in supporting the delivery of client-centered services to individuals and families who seek housing assistance or reside in public housing.Housing Services Officers are part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and...
-
Advanced Child Protection Practitioner Casual
2 weeks ago
Bayside, New York, Australia Department of Families, Fairness and Housing Full timeTHE ROLEThe Advanced Child Protection Practitioner receives and assesses reports of alleged abuse and neglect of children and young people. They undertake investigations and develop plans to bring about the changes necessary to ensure the safety, stability and development of children and young people and to promote the achievement of case plan objectives...
-
Client Support Officer
2 weeks ago
Bayside, New York, Australia Department of Families, Fairness and Housing Full timeTHE ROLEThe Client Support Officer provides a first point of contact for people accessing the services of The Orange Door (Support and Safety Hub). Operating within the Hub Support Team, the Client Support Officer will respond to face-to-face, electronic and telephone enquiries from members of the public and partner agencies, providing responsive and timely...
-
Housing Services Officer
2 weeks ago
Bayside, New York, Australia Department of Families, Fairness and Housing Full timeTHE ROLEThis role is part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing.Based in offices across the state and working across two teams, the role undertakes a range of tasks relating to tenancy and property management and/or the provision of housing...
-
Child Protection Administration Officer
2 weeks ago
Bayside, New York, Australia Department of Families, Fairness and Housing Full timeTHE ROLEAdministration Support Officers provide a point of contact for key stakeholders from a diverse range of organisations, government, private, public and community services sectors. Attention to detail and teamwork underpin success in this role as well as a demonstrated ability to communicate sensitively and effectively. The role provides wide ranging...
-
Child Protection Practice Leader, Cpp5.2
2 weeks ago
Bayside, New York, Australia Department of Families, Fairness and Housing Full timeTHE ROLEThe child protection Practice Leader is responsible for providing expert case advice and leadership; supporting and developing child protection practitioners in the integration of theory and practice while demonstrating expertise through case management. The Practice Leader supports practice to develop plans to bring about the changes necessary to...
-
Child Protection Practice Leader Cpp5.2
2 weeks ago
Bayside, New York, Australia Department of Families, Fairness and Housing Full timeTHE ROLEThe child protection Practice Leader is responsible for providing expert case advice and leadership; supporting and developing child protection practitioners in the integration of theory and practice while demonstrating expertise through case management. The Practice Leader supports practice to develop plans to bring about the changes necessary to...
-
Practice Leader Navigator
2 weeks ago
Bayside, New York, Australia Department of Families, Fairness and Housing Full timeTHE ROLEIn the context of a whole of community approach, Child Protection Practice Leaders have a specific statutory role in protecting children and young people from harm and promoting their rights and healthy development. The Child Protection Navigator is a Practice Leader Position dedicated to the Family Preservation and Reunification Response. The Child...
-
Coordinator - Customer Operations
2 weeks ago
Bayside, New York, Australia Hudson Full timeJob Opportunity in Dandenong SouthStart date: July 1st, 2024 Full-time position Location: Dandenong South, Victoria Working Arrangements: 100% in Office Salary: $65,000/Year + Super Full Training providedAbout the role:Reporting to the Sales Director, you will collaborate with the UK based sales team to manage the repairs process across multiple...
-
Coordinator - Repairs Management
2 weeks ago
Bayside, New York, Australia Hudson Full timePermanent Ongoing Opportunity Based in Dandenong South$65,000/Year + SuperStart date: July 1st, 2024. Permanent Full-time position Location: Dandenong South, Victoria Working Arrangements: 100% in Office Salary: $65,000/Year + Super Full Training provided About the role:Reporting to the Sales Director, you will be working closely with the UK based sales...
-
General Manager
2 weeks ago
Bayside, New York, Australia Tradewind Australia Full timeSalary: AUD150000 per year + Super + Salary Packaging Work closely with the CEO Collaborative work environment Flexible work location across offices Why join our team?Our client is a not-for-profit organization focused on the community, offering various psychological and community support services.They are leading in providing high-quality services for...
-
General Manager
2 weeks ago
Bayside, New York, Australia Tradewind Australia Full timeSalary: AUD AUD150000 per annum + + Super + Salary Packaging $150k + Super + Salary PackagingWork in close collaboration with the CEOCollaborative work environmentFlexible work location across officesWhy work for our client?Our client is a community focused not-for-profit organisation with an ever-growing range of psychological and community support...
-
Team Leader, Housing Advice
2 weeks ago
Bayside, New York, Australia Department of Families, Fairness and Housing Full timeTHE ROLEThe Team Leader leads a team of Housing Services Officers to provide a range of departmental housing services and meet the holistic needs of clients. The role operates within a dynamic environment. The Team Leader must have a capacity to understand the complexities of the organisational and area context, exercise sound judgement, deliver on outcomes...
-
Family Group Conference Convener, Family Group
2 weeks ago
Bayside, New York, Australia Department of Families, Fairness and Housing Full timeTHE ROLEFamily Group Conference ConvenerThe Family Group Conference Convenor will play a critical role in supporting vulnerable families to make decisions and develop and implement plans about the care and safety of their children following involvement with the Child Protection program to strengthen their engagement with services, and to divert families from...
-
Child Protection Team Manager, Community Based
2 weeks ago
Bayside, New York, Australia Department of Families, Fairness and Housing Full timeTHE ROLEThe Child Protection Team Manager (Community Based) is an out-posted child protection position. The Team Manager (Community Based) will report to the Deputy Area Operations Manager and will lead a team of Senior Child Protection Practitioners (Community Based) in the local area.The position will be based at the Support and Safety Hub, but will be...
-
Occupational Therapist
2 weeks ago
Bayside, New York, Australia CareChoice Full timeLeading disability provider since 2007 Registered NDIS Provider since the start of the scheme in 2013 Exceptional benefits program, including access to your pay as you earn it About CareChoice CareChoice is a NDIS and TAC/ WorkSafe registered disability provider. We deliver a wide range of services and provide complex support across the Disability and...
-
Quality Control Officer
4 weeks ago
City of Bayside, Australia Becks Wiggins Stokes Recruitment Full timeLocation- Bayside & South Eastern Suburbs- Discipline- Engineering & Technical Recruitment- Reference- 827679**About the job** Our Client is looking for a Quality Control Officer/Coordinator to work Monday to Saturday (6 days). This is a fixed term contract role for 12 months, with the possibility of converting to permanent. Reporting to the Head of Quality...
-
Quality Control Officer
21 hours ago
City of Bayside, Australia Becks Wiggins Stokes Recruitment Full timeLocation- Bayside & South Eastern Suburbs- Discipline- Engineering & Technical Recruitment- Reference- 827679**About the job** Our Client is looking for a Quality Control Officer/Coordinator to work Monday to Saturday (6 days). This is a fixed term contract role for 12 months, with the possibility of converting to permanent. Reporting to the Head of Quality...
-
Advanced Child Protection Practitioner
4 weeks ago
City of Bayside, Australia Department of Families, Fairness and Housing Full timeTHE ROLE The Advanced Child Protection Practitioner receives and assesses reports of alleged abuse and neglect of children and young people. They undertake investigations and develop plans to bring about the changes necessary to ensure the safety, stability and development of children and young people and to promote the achievement of case plan objectives...
-
Client Support Officer
2 weeks ago
City of Bayside, Australia Department of Families, Fairness and Housing Full timeTHE ROLE The Client Support Officer provides a first point of contact for people accessing the services of The Orange Door (Support and Safety Hub). Operating within the Hub Support Team, the Client Support Officer will respond to face-to-face, electronic and telephone enquiries from members of the public and partner agencies, providing responsive and timely...
-
Operations Supervisor
2 months ago
City of Bayside, Australia Citywide Full timeOperations Supervisor – Sportsfield Turf Citywide is recruiting for an experienced Operations Supervisor to lead the team delivering sportsfield turf requirements for our Bayside City Council contract. In this role you will monitor and improve turf assets by planning and implementing best practice methods and techniques. About Citywide At...
-
Child Protection Administration Officer
4 weeks ago
City of Bayside, Australia Department of Families, Fairness and Housing Full timeTHE ROLE Administration Support Officers provide a point of contact for key stakeholders from a diverse range of organisations, government, private, public and community services sectors. Attention to detail and teamwork underpin success in this role as well as a demonstrated ability to communicate sensitively and effectively. The role provides wide ranging...
-
Child Protection Team Manager
2 months ago
City of Bayside, Australia Department of Families, Fairness and Housing Full timeTHE ROLE The child protection Team Manager is responsible for effective service delivery, managing resources and budget, cases awaiting allocation and small teams of practitioners. The Team Manager has the formal delegation to endorse and review case plans to bring about the changes necessary to ensure the safety, stability and development of children and...
-
Deputy Area Operations Manager, Cheltenham
2 weeks ago
City of Bayside, Australia Department of Families, Fairness and Housing Full timeTHE ROLE The Deputy Area Operations Manager is responsible for operational management across the local area including financial, budget, HR and performance management of staff, high profile case reviews and completion of ministerial briefings. The position leads practice to develop plans to bring about the changes necessary to ensure the safety, stability...
-
Team Manager, Child Protection
4 weeks ago
City of Bayside, Australia Department of Families, Fairness and Housing Full timeTHE ROLE The child protection Team Manager is responsible for effective service delivery, managing resources and budget, cases awaiting allocation and small teams of practitioners. The Team Manager has the formal delegation to endorse and review case plans to bring about the changes necessary to ensure the safety, stability and development of children and...
-
Operations Supervisor
1 month ago
City of Bayside, Australia Citywide Service Solutions Full timeOperations Supervisor – Sportsfield Turf Citywide is recruiting for an experienced Operations Supervisor to lead the team delivering sportsfield turf requirements for our Bayside City Council contract. In this role you will monitor and improve turf assets by planning and implementing best practice methods and techniques. About Citywide At Citywide, we...
-
Operations Supervisor
4 weeks ago
City of Bayside, Australia Citywide Service Solutions Full timeOperations Supervisor – Sportsfield Turf Citywide is recruiting for an experienced Operations Supervisor to lead the team delivering sportsfield turf requirements for our Bayside City Council contract. In this role you will monitor and improve turf assets by planning and implementing best practice methods and techniques. About Citywide At Citywide, we...
-
Child Protection Practice Leader Cpp5.2
3 weeks ago
City of Bayside, Australia Department of Families, Fairness and Housing Full timeTHE ROLE The child protection Practice Leader is responsible for providing expert case advice and leadership; supporting and developing child protection practitioners in the integration of theory and practice while demonstrating expertise through case management. The Practice Leader supports practice to develop plans to bring about the changes necessary to...
-
Justice Officer
3 weeks ago
City of Bayside, Australia Department of Justice and Community Safety Full timeUtilise your administration expertise to provide support and advice to Corporate Services - South East Metro Region - Ongoing, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service - VPS Grade 2: $56,271 - $72,262 plus superannuation. About the business unit About the role The Justice Officer provides...
-
Practice Leader Navigator
4 weeks ago
City of Bayside, Australia Department of Families, Fairness and Housing Full timeTHE ROLE In the context of a whole of community approach, Child Protection Practice Leaders have a specific statutory role in protecting children and young people from harm and promoting their rights and healthy development. The Child Protection Navigator is a Practice Leader Position dedicated to the Family Preservation and Reunification Response. The Child...
-
Practice Leader Navigator
4 weeks ago
City of Bayside, Australia Department of Families, Fairness and Housing Full timeTHE ROLE In the context of a whole of community approach, Child Protection Practice Leaders have a specific statutory role in protecting children and young people from harm and promoting their rights and healthy development. The Child Protection Navigator is a Practice Leader Position dedicated to the Family Preservation and Reunification Response. The Child...
-
Coordinator - Customer Operations
1 month ago
City of Bayside, Australia Hudson Full timePermanent Ongoing Opportunity Based in Dandenong South$65,000/Year + Super Start date: July 1st, 2024. Permanent Full-time position Location: Dandenong South, Victoria Working Arrangements: 100% in Office Salary: $65,000/Year + Super Full Training provided About the role:Reporting to the Sales Director, you will be working closely with the UK based sales...
-
Coordinator - Repairs Management
4 weeks ago
City of Bayside, Australia Hudson Full timePermanent Ongoing Opportunity Based in Dandenong South$65,000/Year + Super Start date: July 1st, 2024. Permanent Full-time position Location: Dandenong South, Victoria Working Arrangements: 100% in Office Salary: $65,000/Year + Super Full Training provided About the role:Reporting to the Sales Director, you will be working closely with the UK based sales...
-
Quality / Technical Co-ordinator
4 weeks ago
City of Bayside, Australia Becks Wiggins Stokes Recruitment Full timeLocation- Bayside & South Eastern Suburbs- Discipline- Engineering & Technical Recruitment- Reference- 65371711**Primary Purpose** - Help manage the day-to-day running of the Food Safety and Quality Management Systems within the Quality Team. - Ensure that the company has the systems and processes in place necessary to ensure all products sent out meet...
-
Occupational Therapist
1 month ago
City of Bayside, Australia CareChoice Full timeLeading disability provider since 2007 Registered NDIS Provider since the start of the scheme in 2013 Exceptional benefits program, including access to your pay as you earn it!! About CareChoice CareChoice is a NDIS and TAC/ WorkSafe registered disability provider. We deliver a wide range of services and...
-
Occupational Therapist
4 weeks ago
City of Bayside, Australia CareChoice Full timeLeading disability provider since 2007 Registered NDIS Provider since the start of the scheme in 2013 Exceptional benefits program, including access to your pay as you earn it!! About CareChoice CareChoice is a NDIS and TAC/ WorkSafe registered disability provider. We deliver a wide range of services and...