Digital Communications Coordinator

1 week ago

Melbourne, Victoria, Australia State of Victoria Full time

One (1) ongoing Digital Communications Coordinator, Grade 4 position is being offered in the Corporate Affairs Branch, Strategic Development and Customer Engagement Division, Melbourne CBD.

  • One (1) ongoing role in the Corporate Affairs Branch, Strategic Development and Customer Engagement Division
  • Salary $92,332 plus 11% superannuation – VPS Grade 4
  • Based in Melbourne CBD, with hybrid working arrangements

What we offer
The State Revenue Office is the Victorian Government's revenue management agency, administering a range of taxes, duties, levies, grants and subsidies.

We aim to develop our people to achieve great outcomes for the Victorian community. We offer flexible working arrangements and a workplace culture that is rewarding and productive, where contributions are valued and recognised, expectations are clear, and treatment is fair and equitable. We are an equal opportunity employer that is committed to providing an inclusive, accessible and safe working environment. Find out more about working at the SRO at , or via our LinkedIn page .

The opportunity
The Digital Communications Coordinator is responsible for providing a range of communications and administrative support across the branch and assisting with the delivery of the organisation's communications strategies and high-quality communication materials through the coordination of digital communications campaigns, and producing content for the website and intranet.

Reporting to the Digital Communications Manager, you will be responsible for:

  • Coordinating communication advice and services, supporting the team across a range of communication functions including digital, internal communications, publications and corporate affairs.
  • Planning and executing digital marketing activities to support the organisation's strategic communication goals and activities.
  • Working collaboratively with stakeholders to prepare written materials, including web content, to ensure it meets customer needs, is accurate, grammatically correct, clear, concise, and consistent in tone and message.
  • Coordinating the SRO's LinkedIn (preparing, producing and publishing posts, managing community engagement, reporting on performance and maintaining the account) and YouTube account (uploading YouTube videos and transcripts, and publishing video content to the SRO website).
  • Producing digital multimedia assets to support the Senior Graphic Designer, as required.

Who we are looking for
To be successful in this role, you will have:

  • Proven experience with the development and coordination of digital communications and marketing, including paid media and multi-channel campaigns.
  • Experience in corporate communications, demonstrating a background in preparing high-quality written materials for publication on a range of channels and audiences through a collaborative process and with strict deadlines.
  • Demonstrated organisational and planning skills to support numerous concurrent projects and activities, assisting delivery teams to monitor progress and achieve targeted outcomes.
  • Demonstrated experience and knowledge of a wide range of digital tools and technologies, including web content management systems (e.g. Drupal), analytics and reporting tools (e.g. Google Analytics), social media and email marketing.
  • Tertiary qualification in journalism, communications, marketing or a related field, or equivalent work experience (3-5 years in a related role for a large professional organisation).

How to apply
Submit an application via the 'Apply now' button by 11.59pm on Wednesday 29 May 2024. You will need to upload a cover letter addressing the key selection criteria in the position description and a resume.

More information
You can find out more about this role via the position description. You can also contact Camryn Rothenbury, Digital Communications Manager, Corporate Affairs on

Please note, as part of our selection process, we conduct pre-appointment checks including those related to references, identity, qualifications, work history, work visa, and police record history.

This role may be subject to a probation period.

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