Customer Solutions Officer

2 weeks ago


Bendigo, Victoria, Australia Coliban Water Full time

Introduction:

About Us


At Coliban Water, we are focussed on protecting and maintaining the environment and providing an essential service to the community today and into the future.

We encourage diversity and different perspectives, but there are a few qualities we expect our team to have. People who are open to change as we transform our business and have a growth mindset.


So what can you expect as an employee at Coliban? You have the opportunity to work closely with customers, traditional owners, education providers and local community groups.

You're encouraged to ask questions, look for new ways of working and always be focused on delivering for our customers.

We have fun at work. We expect laughter, enjoyment and creativity to be an everyday thing. You're encouraged to take control of your career, learning and development.


We are an equal opportunity employer who believes diversity of thought, background and experience strengthens relationships and benefits our people, customers, and communities.

We are committed to cultivate an inclusive and high-performing culture where our people thrive and are proud to bring their whole selves to work, inspiring a respectful and inclusive environment.


Description:

About The Role

Our Customer Solutions Officer will work in the Customer & Digital Experience team and be responsible for ensuring products and services are configured and billed accurately in our Customer Experience Platform (CXP)


To be considered for this role, you must have relevant experience in an administration or finance/ billing position or minimum Year 12 education.

For further information please refer to the attached position description.

Skills and Experiences:

Benefits:

What's in it for you?

The chance to be part of a transforming business - Coliban of The Future

Live and work in the beautiful regional city of Bendigo, attributes include award-winning restaurants and cafes, a celebrated arts and culture scene, a range of festivals and major events, quality sport and recreation facilities, affordable housing, and beautiful heritage and natural surrounds.

Generous and flexible Enterprise Bargaining Agreement (EBA) that in addition to regular salary increases, includes the ability to progress through pay band.

Generous and flexible leave provisions including accrued days off, paid parental leave, ability to purchase leave.

Salary

Enquiries

To apply, please submit your resume and cover letter by 8 February 2023.


Applicants may be required to undertake a Police Check, Working with Children Check, Pre-Employment Medicals or Psychometric testing where applicable.

Applicants may also be required to produce evidence of their Right to Work in Australia.

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