Managed Services Manager

2 weeks ago

Sydney, New South Wales, Australia Hunter Professional Full time
One of the top three global OEMs of data Centre critical power and cooling solutions, and data Centre managed services is seeking an Electrical Supervisor to take on NSW responsibility to ensure the end-client's

sites are optimally maintained. This is a solid career move, with loads of advancement opportunity.

Position Summary/Objectives:
The purpose of this position is to manage, plan and direct all service activity within the customer base in the Managed

Services Environment - with a particular focus on the Electrical (UPS/DC/Electrical Infrastructure) aspects. This includes

the activities of Sub-Contractors and internal Teams.

Achieve sales targets and manage expenditure within budget and ensure the company image is maintained and upheld

at all times. Ensuring commonality of process and field deployment where this is required.

Key Responsibilities

Operational Execution:

  • Manage the daytoday electrical operations of our key accounts. (UPS, DC and Electrical) electrical systems from incoming switchboards, transfer switches and generators, through to the rack outlets.
  • Oversee maintenances and conduct power/capacity audits (DC/UPS and electrical for capacity planning) Nationally
  • Manage Generator building load tests
  • On Call Roster every second week or as required as per staffing requirements and availability.
  • Coordinate activities to ensure SLA's are met.
  • Raise CRQs in ITSM
  • Manage the activity of third party contractors
  • Preparation of monthly reports and financial forecasts
  • Attendance at monthly meetings with key customers to review SLA performance
  • Weekly operations meeting to address grass roots operational discussions/ actions and compliance.
  • Provision of electrical quotations to ensure consistency
  • Building and maintaining close relationships with customer.
  • Able to travel interstate when and if required
Please contact Glenn Latch for detailed understanding and future discussion

  • Store Manager

    2 weeks ago

    Sydney, New South Wales, Australia Hero Sushi Manager Full time

    Hero Sushi is an authentic sushi takeaway, restaurant located in Australia.We are looking for a full time manager.We are seeking someone who has experienced in sushi making, hospitality and reliable, punctual, outgoing.Someone who can work with nice smile and good attitude.Job description Location: North Sydney-Chatswood area / Sydney CBD Position: Full time...

  • IT Service Manager

    2 weeks ago

    Sydney, New South Wales, Australia Davidson Group Services Full time

    The Job Opportunity:Explore an exciting career opportunity as an IT Service Manager, offering flexibility to work from Brisbane, Sydney, or Canberra. Be part of a vibrant team where you can apply your knowledge in service desk management, incident lifecycle stages, and ITIL processes. This role provides the opportunity to work in various locations while...

  • Technology Service Manager

    2 weeks ago

    Sydney, New South Wales, Australia DFP Recruitment Services Full time

    Job description: Work at one of Sydney's leading Tourism attractions 12 Month, fixed term contract Long term career building opportunityDFP Recruitment has partnered with an exciting Sydney based organisation to recruit a Technology Services Manager on a fixed 12-month contract working in their beautiful waterside offices in the heart of the city.Our client...

  • Customer Service and Contractor Liaison Officer

    2 weeks ago

    Sydney, New South Wales, Australia Business Development Manager Full time

    Dear Prospective Candidate,We are a nationally recognised company with a strong presence in the letterbox distribution industry, currently seeking a dedicated individual to join our team. This role involves handling customer updates and complaints, as well as communicating with our letterbox walkers about work opportunities.Key Responsibilities: Manage...

  • IT Service Desk Manager

    2 weeks ago

    Sydney, New South Wales, Australia Container Exchange Services Full time

    Introduction:You will lead the Service Desk team and processes to drive high quality service, including incident, service request and problem management, service desk SLAs across all teams, communicating & leading major incident response and RCA's, reviewing & improving the service desk processes and tooling, analysing ticket trends to eliminate or shift...

  • IT Service Management Lead

    2 weeks ago

    Sydney, New South Wales, Australia Tata Consultancy Services Full time

    Must-Have Strong Service Management Experience in IT Industry preferably in media industry in specific Good understanding of Incident, Problem, and change management of Service Delivery Must have a strong hold on MS excel, PPT, word to do day to day job. Handson experience of ticket categorization for proper reporting. Good knowledge of SLA's/KPI's and...

  • Customer Service Manager

    2 weeks ago

    Sydney, New South Wales, Australia PFD Food Services Full time

    Customer Service Manager Located in Chullora Fulltime permanent opportunity Lead the frontline team in one of Australia Largest Foodservice distributors.There are regular customer service roles, and there are customer service roles with a team like us where the size of the organisation, the number of industries we support, and the number of challenges we...

  • Customer Service Manager

    2 weeks ago

    Sydney, New South Wales, Australia GJK Facility Services Full time

    Introduction:BETTER EXPERIENCES, BETTER OUTCOMESIt's an exciting time to be joining GJK Facility Services - we have grown significantly over recent years and are transforming for future growth and opportunities to help our customers and people.We are a leading provider of facility services, committed to provider better experiences and better outcomes to our...

  • Customer Service Manager

    2 weeks ago

    Sydney, New South Wales, Australia PFD Food Services Full time

    The Role The purpose of this role is to manage the day to day activities of the entire customer service function for Sydney, with some touchpoints around the state ensuring our customers are serviced effectively and timely whilst maintaining and developing good customer relationships. Key Responsibilities Support, advise, mentor and train staff as...

  • Service Delivery Manager

    2 weeks ago

    Sydney, New South Wales, Australia NSW Government -Corporate Services Full time

    Service Delivery Manager Location Parramatta CBD with access to hybrid work arrangements Full time ongoing opportunity (35 hours per week) Salary from $116,211 to $128,061 pa. + super and annual leave loading Diverse and inclusive organisation with generous leave entitlements including flex leave and access to Fitness PassportYour roleAs the Service Delivery...

  • Client Service Manager

    2 weeks ago

    Sydney, New South Wales, Australia Challenger Services Group Full time

    About UsAt Challenger Security (NSW Master Licence: , we are a leading company dedicated to safeguarding physical assets and infrastructure for our clients. With a commitment to excellence, we provide tailored security solutions to meet the unique needs of each client. As we continue to expand, we are seeking a skilled Client Service Manager to oversee our...

  • Service Delivery Manager

    2 weeks ago

    Sydney, New South Wales, Australia Cox Purtell Staffing Services Full time

    Contract Type:ContractorLocation:Sydney - New South WalesIndustry:Contact Name:June BermudezContact Phone:Date Published:05-Feb-2024WHO WE ARECox Purtell, in partnership with a prominent player in the property sector, is actively seeking a highly motivated and an experienced Service Delivery Manager to join the team for a 6-month contract in a hybrid work...

  • Business Services Manager

    2 weeks ago

    Sydney, New South Wales, Australia PCR Services Pty Ltd Full time

    Full control of a $600K portfolio that is not just limited to compliance Emphasis on a positive work/life balance, with active social and financial perks Prospect of Senior Manager in 18 months. Evolving role.As a Business Services Manager you are responsible for a$600K portfolio from start to finish. You advise your clients on a variety of complex issues...

  • Portfolio Manager/ Transition Services Manager

    2 weeks ago

    Sydney, New South Wales, Australia LIGHTSOURCE DEVELOPMENT SERVICES AUSTRALIA PTY LTD Full time

    Portfolio Manager/ Transition Services Manager- About Lightsource bp_Lightsource bp is a global leader in the development and management of solar energy projects. We are a 50:50 joint venture with bp, with a mission to help drive the world's transition to low carbon energy. bp announced in Nov 23 that it intends to become the sole owner of Lightsource bp in...

  • Technical Service Delivery Manager

    2 weeks ago

    Sydney, New South Wales, Australia Cox Purtell Staffing Services Full time

    Contract Type:Full TimeLocation:Sydney - New South WalesIndustry:Contact Name:June BermudezContact Phone:Date Published:14-Mar-2024Make an impact Ready to lead cutting-edge Cyber Uplift projects for a major federal government department?WHO WE ARECox Purtell, in partnership with a major federal government department, is currently seeking a Technical Services...

  • Manager - Service Management

    2 weeks ago

    Sydney, New South Wales, Australia https:www.bebeejoin Full time

    More excellence, less vanillaWe are looking for a switched-on Manager, Service Management. You will be responsible for ensuring that the Service Management team effectively manages the IT service management functions on behalf of the Bank.You will get some of the best learning experiences, with advanced tools and team members.An innovative, curious work...

  • Project Managers

    2 weeks ago

    Sydney, New South Wales, Australia McMahon Services Full time

    McMahon Services is an industry leader in construction, industrial and environmental services.We employ over 1,000 people Australia-wide and undertake highly challenging and rewarding construction projects throughout Australia.McMahon Services is committed to employing for the long term rather than just for projects. We have family business values, whilst...

  • Communications Program Manager, IT Services

    2 weeks ago

    Sydney, New South Wales, Australia Amazon Commercial Services Pty Ltd Full time

    3+ years of program or project management experience 3+ years of working cross functionally with tech and nontech teams experience Bachelor's degree Experience defining program requirements and using data and metrics to determine improvements Ability to work non traditional work schedules including weekendsIn this role, you will collaborate with internal...

  • Service Manager

    2 weeks ago

    Sydney, New South Wales, Australia Randstad Australia Full time

    Following an internal promotion, our client, a leading figure in the power generation industry and a trusted provider of industrial engines, rotating equipment, and comprehensive aftersales support across a global network spanning over 100 locations, seeks an experienced Turbomachinery Service Manager to oversee their Sydney operations.In this key role, the...

  • Service Manager

    4 weeks ago

    Sydney, New South Wales, Australia Randstad Australia Full time

    Following an internal promotion, our client, a leading figure in the power generation industry and a trusted provider of industrial engines, rotating equipment, and comprehensive aftersales support across a global network spanning over 100 locations, seeks an experienced Turbomachinery Service Manager to oversee their Sydney operations.In this key role, the...