Housing Team Manager
2 weeks ago
Location:
Aldgate
Responsible for:
Caseworkers, Student placements, volunteers
Contract:
Hybrid - full Time (3 days office based, 2 days from home)
Pay:
£16.73 per hour
OVERVIEW
The main purpose of this role is to is to support and motivate staff in achieving outcomes and meeting targets within a payment-by-results initiative focused on preventing or relieving homelessness among single refugee individuals.
Additionally, responsibilities include building and managing relationships with landlords in the private sector, expanding the housing inventory, fostering connections throughout the council, overseeing referrals, managing financial transactions and budgets, and ensuring accurate data input and monitoring.
KEY RESPONSIBILITIES
To ensure that support is focused on achieving specified outcomes, specifically the prevention or relief of homelessness, the holistic integration of individuals into their new community and eight months tenancy sustainment.
To oversee daily financial transactions, track budgets, and prepare financial reports on a regular basis.
To work alongside the finance team, statutory, and non-statutory organisations to guarantee the precise and punctual handling of financial transactions, as well as the reimbursement of payments.
Support the team to achieve the agreed standards of service delivery in compliance with relevant legislation, external governance, contract requirements and Hestia policies and procedures.
Offering guidance and assistance to the team concerning housing and welfare legislationTo complete regular supervision with staff team, students, and volunteers.
Lead on the timely and accurate submission of all internal and external reports detailing interim strategies to address any areas of underperformance in line with contract requirements.
Oversee service performance in accordance with the contractual obligations, including analysing outcomes and user experience measures.
Ensuring that the contract's compliance aligns with the quality assessment standards outlined in the service contract.
Be familiar with roles, responsibilities, and adhere to Hestia and legal guidelines regarding workplace health and safety.
Take accountability for ensuring the safety of oneself and others, and ensure adherence to local procedures for Lone Working and Fire safety.
Adhere to and follow information management processes or procedures within Hestia, as well as externally when utilising databases/systems of partnership agencies.
Produce, maintain and record accurate, relevant and up to date information including recording all contacts with clients appropriately to promote effective service delivery and evaluation.
Ensure recording systems are up to date for periodic service reviews and service development and that client information is recorded in line with the GDPR.
Provide regular updates to the team regarding a variety of accommodation options available for the service.
To ensure that the properties being sourced are relevant for the client group through regular communication with the team and assessing any relevant paperwork.
Ensure all essential support is provided to enhance the client's ability to maintain their tenancy, including referring them to appropriate services and attending appointments if needed.
To develop partnerships with a range of accommodation providers to meet the needs of the service and its client, including but not limited to supported housing providers, social/registered landlords and other third sector providers.
Stay informed and up to date on relevant changes in legislation concerning local authority housing assistance, welfare reform, and other significant areas affecting our clients' lives.
PERSON SPECIFICATION
- Demonstrate knowledge, experience or relevant qualifications in housing and homelessness legislation, the Homelessness Reduction Act and Housing Act.
- Proficient understanding of welfare benefits legislation, including welfare reform, and Health and Safety regulations.
- Demonstrate knowledge and/or experience of securing accommodation within the private rented sector, including familiarity with navigating rental agreements, understanding landlord-tenant dynamics, and awareness of local housing markets and rental trends.
- Possess a thorough understanding of prevention and relief options for homelessness, coupled with hands-on experience in effectively preventing or relieving homelessness through various interventions and support strategies.
- Demonstrable experience in effectively managing services tailored to meet the needs of individuals at risk of homelessness or currently experiencing homelessness, demonstrating adeptness in coordinating support, implementing interventions, and fostering positive outcomes for clients.
- Proven track record of successfully managing a team, covering tasks such as conducting inductions, providing supervision, fostering motivation, delivering training, and addressing grievance issues with professionalism and effectiveness.
- Possess a solid knowledge base and understanding of safeguarding issues, coupled with the ability to address them appropriately, ensuring the safety and well-being of individuals involved while adhering to relevant policies and procedures.
- Proficient in coordinating the efforts of multiple individuals or agencies to accomplish tasks within specified timelines and according to predetermined specifications, demonstrating effective communication, organisation, and leadership skills.
- Demonstrated ability to forge strong partnerships with external agencies and effectively collaborate with a diverse range of service providers or agencies to establish or enhance services for clients. Proficient negotiation skills to navigate partnerships and achieve mutually beneficial outcomes are also essential.
- Ability to be self-motivating, work under pressure, and manage time effectively, prioritising different areas of work according to need.
- Possess a solid level of numeracy, literacy, and comprehension skills to accurately prepare and maintain case records, reports, effectively communicate in writing with other agencies, and analyse both written and numerical information proficiently.
- Willingness to work flexibly in response to changing organisational requirements, work outside of office hours and travel on occasion
-
Housing Access Specialist
1 week ago
Gregory Hills, Australia Argyle Housing Full time**Introduction**: Building a better future for our Communities. Argyle Housing is a community-managed, not-for-profit, housing organisation. While we provide the bricks and mortar, it is who is inside that matters. We provide a home, not just a house where the home is the foundation from which our clients realise that their best life is possible and can map...
-
Housing Access Specialist
2 weeks ago
Gregory Hills, New South Wales, Australia Argyle Housing Full timeIntroduction:Building a better future for our Communities.Argyle Housing is a community-managed, not-for-profit, housing organisation. While we provide the bricks and mortar, it is who is inside that matters. We provide a home, not just a house where the home is the foundation from which our clients realise that their best life is possible and can map their...
-
Housing Officer
2 weeks ago
Brighton Council, Australia Community Housing Ltd Full timeContribute to a world without housing poverty Full time permanent based in Brighton, Victoria- $82, $88, super + salary packaging + other benefitsAbout Us"My hope is that in 25 years' time, housing poverty will be history. Easier said than done, but can we ignore this crisis at hand?" Steve Bevington - Managing Director of Community Housing Limited.CHL was...
-
Housing Officer
1 week ago
Adelaide CBD, Australia Aboriginal Community Housing Limited Full timeContribute to a world without housing poverty - Full time, permanent position based in Adelaide SA - $77,584 - $83,478 + Super + Salary Packaging + Other Benefits **About Us** A member of the CHL Group of Companies, Aboriginal Community Housing Limited (ACHL) is a national Tier 2 Aboriginal community housing organisation that provides culturally...
-
Housing Services Advisor
2 weeks ago
Adelaide Region SA, Australia Housing Choices Australia Full timeIntroduction:Join us and share our Vision:'All people affordably housed in neighborhoods that support life opportunities'Housing Choices Australia (Housing Choices) is a leading and growing national not-for-profit housing provider. Our goal is to ensure that people are housed in inclusive communities and to create homes that encourage a sense of belonging....
-
Housing Services Advisor
2 weeks ago
Adelaide Region SA, Australia Housing Choices Australia Full timeIntroduction:Join us and share our Vision:'All people affordably housed in neighborhoods that support life opportunities'Housing Choices Australia (Housing Choices) is a leading and growing national not-for-profit housing provider. Our goal is to ensure that people are housed in inclusive communities and to create homes that encourage a sense of belonging....
-
Housing Services Advisor
2 weeks ago
Greater Adelaide SA, Australia Housing Choices Australia Full time**Introduction**: **Join us and share our Vision**: ‘All people affordably housed in neighborhoods that support life opportunities.’ Housing Choices Australia (Housing Choices) is a leading and growing national not-for-profit housing provider. Our goal is to ensure that people are housed in inclusive communities and to create homes that encourage a...
-
Housing Services Advisor
2 months ago
Adelaide Region SA, Australia Housing Choices Australia Full time**Introduction**: **Join us and share our Vision**: ‘All people affordably housed in neighborhoods that support life opportunities’ Housing Choices Australia (Housing Choices) is a leading and growing national not-for-profit housing provider. Our goal is to ensure that people are housed in inclusive communities and to create homes that encourage a sense...
-
House Manager. Full-time
3 weeks ago
Adelaide Hills, Australia Life Without Barriers Full time**Job no**: 501397 **Employment type**: Full Time **Location**: Adelaide, Adelaide Hills & Barossa **Categories**: Child, Youth & Family **About the Organisation** **Every day, Life Without Barriers provides support and care to children and young people, as we work collaboratively with families, carers, and communities, to ensure they have the...
-
House Manager
2 weeks ago
Seven Hills, Australia Disability Services Australia Full timeWe are looking for an experienced full time house manager, who is committed to supporting people with disabilities to live their life to the fullest in a supported accommodation. Participants who use the service, are looking for a leader to walk beside them as they navigate through the next stage of their lives. This role will see you oversee daily...
-
Aso6 Affordable Housing Capital Program
4 weeks ago
Adelaide CBD, Australia SA Government -SA HOUSING AUTHORITY Full time**SA Housing Authority** **Job reference**: 530715 **Location**: 5000 - ADELAIDE **Job status**: Long Term Contract **Eligibility**: Open to Everyone The Governance Officer is responsible for support and guidance on project management processes, tools and techniques for the Affordable Housing Initiative. The role will ensure consistency in reporting,...
-
Housing Services Manager
2 weeks ago
Surry Hills, New South Wales, Australia Bloom HR Full timeWork for a purpose-driven organisation and make a difference Surry Hills Location a short 5 minute walk from Central Station Hybrid working arrangements availableAbout the OrganisationWomen's Housing Company (WHC) is a not for profit organisation that provides low cost housing to women at risk of homelessness. They are an organisation making a real...
-
Customer Services Team Leader
2 weeks ago
Adelaide Region SA, Australia Housing Choices Australia Full timeIntroduction:Join us and share our Vision:'All people affordably housed in neighborhoods that support life opportunities'Housing Choices Australia (Housing Choices) is a leading and growing national not-for-profit housing provider. Our goal is to ensure that people are housed in inclusive communities and to create homes that encourage a sense of belonging....
-
Rent Services Lead
2 weeks ago
Gregory Hills, Australia Argyle Housing Full time**Introduction**: About Argyle Housing Argyle Housing has recently gone through an exciting organisational restructure to achieve our goal around becoming a more client-focused, not-for-profit, housing organisation. We provide a home, not just a house where the home is the foundation from which our clients realise that their best life is possible and can...
-
Client Support Specialist
1 week ago
Gregory Hills, Australia Argyle Housing Full time**Introduction**: About Argyle Housing Argyle Housing is a community-managed, not-for-profit, housing organisation. While we provide the bricks and mortar, it is who is inside that matters. We provide a home, not just a house where the home is the foundation from which our clients realise that their best life is possible and can map their journey to achieve...
-
Reception and Administration Support
2 weeks ago
Gregory Hills, Australia Argyle Housing Full time**Introduction**: Who are we? Building a better future for our Communities. Argyle Housing is a community-managed, not-for-profit, housing organisation. Our main objective is to provide and manage secure, sustainable housing for people on low to moderate incomes who would otherwise struggle to find accommodation and for disadvantaged people who need...
-
Housing Manager
2 weeks ago
Adelaide Region SA, Australia UnitingSA Full timeAt UnitingSA, we're all about respect, compassion and justice, and empowering South Australians to overcome life's challenges. Established in 1919, today our team of more than 1,000 employees and volunteers deliver critical housing, aged care and community services to more than 12,000 South Australians in need every year.Role Overview:This is an exciting...
-
Reception and Admin Support Officer
3 weeks ago
Gregory Hills, Australia Argyle Housing Full time**Introduction**: About Argyle Housing Argyle Housing is a community-managed, not-for-profit, housing organisation. While we provide the bricks and mortar, it is who is inside that matters. We provide a home, not just a house where the home is the foundation from which our clients realise that their best life is possible and can map their journey to achieve...
-
Reception and Admin Support
6 days ago
Gregory Hills, Australia Argyle Housing Full time**Introduction**: Who are we? About Argyle Housing Argyle Housing is a community-managed, not-for-profit, housing organisation. While we provide the bricks and mortar, it is who is inside that matters. We provide a home, not just a house where the home is the foundation from which our clients realise that their best life is possible and can map their...
-
Adelaide CBD, Australia SA Government -SA HOUSING AUTHORITY Full time**SA Housing Authority** **Job reference**: 543967 **Location**: 5000 - ADELAIDE **Job status**: Long Term Contract **Eligibility**: Open to Everyone The Affordable Housing Property Development Officer is responsible for leading and managing the delivery of development feasibility analysis that supports the SA Housing Authority’s operations and...
