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Rent Services Lead

3 months ago

Gregory Hills, Australia Argyle Housing Full time

**Introduction**:
About Argyle Housing

Argyle Housing has recently gone through an exciting organisational restructure to achieve our goal around becoming a more client-focused, not-for-profit, housing organisation. We provide a home, not just a house where the home is the foundation from which our clients realise that their best life is possible and can map their journey to achieve it. While we provide the bricks and mortar, it is who is inside that matters.

Our main objective is to provide and manage secure, sustainable housing for people on low to moderate incomes who would otherwise struggle to find accommodation and for disadvantaged people who need support in order to maintain independent living.

About you

In this role you will help us deliver high levels of client satisfaction, demonstrate behaviours that reflect our values towards our colleagues, clients and community.

We are committed to assisting our clients and their communities to achieve a better future across 2,700 properties and offices in South West Sydney, Bowral, Young, Yass, Goulburn, Griffith, Wagga Wagga, Queanbeyan and Canberra.

**Description**:
The Rent Services Lead is responsible for leading the Rent Services team in undertaking all rent data processing, information and reporting requirements associated with Argyle Housing property and clients. This is achieved by providing excellent leadership, team management, coaching and support to the team and ensure they are operating in a productive and safe environment.
- Monitor the performance and management of rent arrears
- Ensure all rent reviews are compliant and completed in a timely manner
- Provide your team with regular coaching, supervision, and support
- Conduct regular reporting and compliance related activities
- Monitor and manage NRAS compliance and reporting obligations
- Develop a supportive team culture

A key aspect of the role is to ensure the team are assessing all clients twice yearly (in a consistent manner) and that their upcoming reviews are managed and monitored as per the schedule calendar of reviews.

**To ensure success in this role, you will demonstrate**:

- Relevant tertiary qualifications in social housing or business administration or accounting
- Demonstrated experience in a financial or accounting role or understanding of property management
- Strong people leadership experience
- Sound understanding of social and community issues impacting on social and affordable housing clients
- Current driver's licence

All roles within Argyle Housing are to be performed under the principle of “One Argyle” and with a commitment to client service delivery fostering the approach of ‘no wrong door’.

**Skills and Experiences**:
A few benefits of working at Argyle Housing

Generous above award salary
35 hour working week
Not-for-Profit salary sacrifice options
Flexible working arrangements
Recognition program
Wellbeing allowance
17.5% leave loading
Access to EAP counselling service

This is an excellent opportunity for those seeking a satisfying and fulfilling role within a supportive team environment, whilst making a positive contribution to the community.