Sales Support Customer Service Representative

1 week ago


Taren Point, New South Wales, Australia Recruitment Edge Full time

12 month temporary role with potential for extension:


  • B2B role focused on ensuring the processing and delivery of Retailer's orders:
-
Iconic global brand renowned for their innovation in revolutionising some of our most used domestic & commercial products:


  • WFH options post initial training period:
-
Supportive team:

-
Sutherland Shire

On-site parking:

-
To $32.69 per hour + 10.5% super

The Company:


With innovation and improvement at the forefront of everything they do, this global brand continues to re-imagine and revolutionise domestic & commercial appliances in order to significantly enhance their use and peoples lives.


You will be part of a brand that is a game changer focused on new inventions and enjoying continued growth across product categories, locations, and people.


Your Role:


In your new role, your contribution will be key to ensuring the timely and accurate processing of Retailer's orders and enquiries.


Some of your responsibilities will include:

  • Processing of Retailer sales orders
  • Responding to Retailer enquiries relating to placement & confirmation of orders, delivery, promotions, product details
  • Liaising with the warehouse & showrooms regarding stock availability
  • Investigating and processing claims and returns
  • Coordinating repairs & replacements
  • Resolving issues & liaising with internal | external departments and sales divisions
  • Assisting the manager with the preparation of reports

Essential Skills & Experience:

  • Previous experience in an "end to end" product based customer service role including the processing of orders
  • Accurate keyboard | data entry skills
  • Intermediate skills in MS Word & Excel
  • Ability to work in a fast paced environment

How to apply:

Job Types:
Full-time, Casual

Salary:
$32.69 per hour

Benefits:

  • Employee mentoring program

Schedule:

  • 8 hour shift
  • Flexible hours
  • Monday to Friday

Ability to commute/relocate:

  • Taren Point,

NSW:
Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

  • Australia (preferred)

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