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Junior Product Manager

3 months ago

North Sydney Council, Australia TPG Telecom Full time
Hybrid Work Environment - We Flex to Thrive

  • Exciting time to join a top 100 ASX listed business with big goals.
  • Access to a great selection of benefits and corporate discounts
We've only just begun, but what a beginning. In a once in a generation moment, we've brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. The latest technology and brave thinking let us connect our people and communities. You could play a role in that. A big one. We invite you to bring your boldness and stand out. You are empowered. Opportunities are plenty for those ready to accept the challenge.

This opportunity


The Junior Product Manager is responsible for bringing new Product changes to market and is a key member of the TPG Telecom team.


Responsibilities
We are a dynamic business; this brings new opportunities for our customers and our people. Being adaptable, managing change and maintaining resilience is key to success for all of us at TPG. Due to the dynamic nature of the business your responsibilities may change over time as the business evolves.

  • Implement strategic product changes as communicated by the management team, through building detailed product specifications documentation.
  • Present and coordinate product and process improvements from inception through to gotomarket by working with IT, Digital, Strategy, Legal and other relevant stakeholders.
  • Work with the various processes required by each of the relevant stakeholder areas in a timely manner.
  • Engage with key internal stakeholders as a core member of the Products Team, including Marketing, Sales, Communications, and Contact Centre Operations teams.
  • Perform pre and post deployment user acceptance testing and maintain a register of issues.
  • Provide insight and analysis of competitor prices, plans and processes as requested by the management team.
  • Provide insight and analysis of existing customer and staff workflow and processes across various systems as requested by the management team.
  • Develop and maintain excellent relationships with consumer marketing, the wider consumer operations community, and all other functions within the business as well as key external stakeholders.

Knowledge and experience

  • Outstanding influencing skills coupled with strong written and verbal communication.
  • Ability to lead crossfunctional teams to deliver product changes.
  • Ability to deal with rapid change and quick pace with resilience and fortitude.
  • Bachelor's Degree in Business, Marketing, Postgraduate qualifications in business, product management, or change management will be highly regarded.
  • At least 3 years of relevant experience is required, ideally in the telecommunications/ISP industry.
  • Demonstrate expertise in excel modelling.
  • Demonstrate advanced expertise in building and conducting high quality presentations with key decision makers.
  • Demonstrate advanced expertise in stakeholder management and project management methodologies and techniques.

Benefits and perks

  • Flexible hybrid way of working (from home and office)
- 'Stay Connected Mobile'
  • Access to a free mobile plan
- 'Stay Connected NBN'
  • Access to a free NBN 100 plan
- 'Your Leave' - an additional 4 days of leave to be used whenever you like - every year

  • Access to TPG Learning Hub platform and internal development opportunities
  • Access to Corporate Partner Discounts

Our TPG Telecom Spirit
We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs.

You will join a supportive company that is diverse and inclusive, and celebrates what makes our employees different, as well what brings us together.

We want you to bring your true self to work, and to feel like your contribution matters. We encourage ambition in everything we do, from telco solutions to customer experience, to community impact. You will have real opportunities to take charge and take control.

Bolder and better together
We are a 2023 Circle Back Initiative Employer - we commit to respond to every applicant.

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