Collections and Recoveries Specialist

2 weeks ago

Brisbane, Queensland, Australia people2people Full time
The organization:

People2people have partnered with an organisation that believe in building strong relationships with their clients – offering real people, real conversations, and real solutions. The way they deliver this is by hiring the right talent who are trained up from day 1, setting not only the employee, but the process and solution for success. They have built their business on genuine client partnerships which has led to referral business which continues to grow.

The opportunity:

Reporting into a highly experience Industry Leader who believes in building a dedicated team through training, collaboration, and knowledge share. In this role you are responsible for managing a portfolio of B2B client files – to determine the most effective action to take to recover debt and resolve outstanding balances. You will be interacting with a diverse range of internal and external stakeholders, so your ability to communicate, influence and build rapport is critical.

Selection criteria:
Proven experience in B2B collections / customer service / legal support or financial services roles is highly desirableTertiary qualification – Business / Legal / AdminEffective communication (verbal and written) and interpersonal skillsComputer literate – MS Office SuiteSolutions focused approach with demonstrated initiativeBenefits:
Strong supportive team culture and environmentManage a portfolio of clients where your focus is to find the right solutionOn the job training coupled with professional development and trainingA business built on providing solutions and service which has led to referralsBusy, rewarding roleBased in Brisbane Northern suburbs. Work in an organisation that has built their brand on genuine partnerships with their clients and to do this they have focused on building, supporting and growing their internal teams – if you are looking for a strong team to work with, take on a role that will challenge you and have the opportunity to learn and grow, please APPLY now, or contact Kristina Radin on for a confidential discussion.

Operating for over 19 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, Infront Sports and Frog Recruitment are your award-winning recruitment group and HR solutions provider. We are the 2024 Outstanding Large Agency, 2024 Excellence in Candidate Care and 2023 Excellence in Client Service RCSA Award winners. We mitigate our carbon emissions by measuring them and planting the equivalent in trees.

At people2people, Edge Recruitment, Infront Sports and Frog Recruitment, everyone is welcome and as an inclusive workforce, we encourage our employees, clients, and candidates to showcase their authentic selves.

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