Clinical Services

1 week ago

Melbourne, Victoria, Australia Brooker Consulting Full time

24th June, 2023:

Very Special Kids is dedicated to supporting children and young people with life-limiting conditions, and their families.


Reporting to the
CEO, you are a key member of the executive team, responsible for leading and overseeing all operational aspects of Very Special Kids' clinical offerings.

You will strengthen service delivery by motivating the programs workforce, promoting innovation, evaluation, quality management and capacity building.

A well-qualified health professional, your exemplary background in senior management spans team development, stakeholder engagement and clinical governance.

Your values align closely with those of Very Special Kids, and you are driven by a deep desire to make a real difference.


Position Profile

_Very Special Kids believes that all children and young people have the right to quality of life, no matter how long or short their life may be._

Position Title:
General Manager - Clinical Services

Location:
Malvern

Department:
Corporate

Reporting To:
Chief Executive Officer

Main Purpose of Position:

Reporting to the
CEO this leadership role is a member of the executive team and responsible for leading and overseeing all operational aspects of clinical services at Very Special Kids.

A key element of the role is to drive continuous improvement and capability within the team to meet strategic objectives through with oversight of the programs workforce, strengthening delivery through evaluation, quality management and developing and promoting new initiatives.


Number of Direct Reports:3

plus contractors/consultants as required

Decision Making Authority:
As per Very Special Kids' Delegation of Authority

Key Relationships

Internal:

CEO
Executive Management Team Service Delivery staff
Project consultants/contractors
Fundraising, Communications & Administration staff

External:

Very Special Kids Families & Volunteers Victorian Paediatric Palliative Care Program
Royal Children's Hospital and Monash Children's Hospital
Local, State and Federal Government departments Very Special Kids Board
Service partners and networks Other key stakeholders as required

Key Selection Criteria

Qualifications/ Education Training and Work Experience

  • Minimum Tertiary qualifications in a business or health related discipline.
  • Postgraduate qualifications in Health Administration, Business or Management desired.
  • Minimum 5 years' experience in a senior management or relevant health role.
  • Minimum 10 years of health experience.
  • Exemplary leadership and stakeholder relationship management experience.
  • Proven experience in setting strategic direction and implementing strategies to achieve objectives.
  • Demonstrated experience in the creation and evaluation of new business initiatives, and superior business case writing skills
***
Knowledge and Skills

  • Demonstrated leadership skills including clinical governance, building and leading high performing teams, change management, conflict resolution, negotiationProven expertise in leading change whilst delivering against robust quality frameworks
  • Demonstrated ability to identify service gaps and opportunities, and to drive continuous improvement
  • Strong communication skills with experience leading diverse work teams, engaging community partners and partnering with
    CEO and Board of Directors
  • Expertise in the evaluation and continuous improvement of quality management systems and services.
  • Project management experience and demonstrated expertise in project management methodology
  • Passionate about Very Special Kids' purpose and ability to promote and communicate the mission and values of Very Special Kids to external and internal stakeholders.
***
Personal Attributes

  • Excellent interpersonal and communication skills, both written and verbal, and a proven track record in engaging with a range of stakeholders.
  • Ability to work well under pressure and be flexible
  • Authentic and visible leadership style that engenders trust and motivates behaviours that will help deliver our strategic goals
  • Demonstrated high levels of initiative and selfactualisation
  • Strong values connection with the VSK values and genuine empathetic regard for people
***
Values

All employees are required to demonstrate the VSK Values:

  • Respect
  • by recognising the individual, welcoming diversity and nurturing choice
  • Collaboration by building connections, strengthening relationships and partnering
  • Community by creating supportive relationships and a sense of belonging
  • Compassion by being welcoming and showing warmth, hope and empathy
  • Learning by enhancing and sharing our skills, experiences, knowledge and wisdom
  • Integrity by acting ethically, honestly, fairly and with accountability

Key Areas of Responsibility

_Strategic and Service Planning_

Key Areas of Responsibility
Develop viable and effective service plans to inform and address st

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