Customer Service Officer

1 week ago


Mount Pleasant, Victoria, Australia Femia Accountants Full time

The role will include the following:

  • Extensive customer service
  • Reception duties
  • Collating and sending documents to clients
  • Following up documents for signature
  • Lodgment of tax returns
  • Mail processing
  • Processing client documents, details and information
  • Appointment making
  • Dealing with new client enquiries
  • Client obligation management
  • Greeting clients and preparing for meetings
  • Administrative support
  • Maintaining a high standard of office appearance
  • Other duties as required
  • Minimum 3 years of customer service experience in a professional setting
  • Excellent technology skills and the ability to adapt to new systems
  • Excellent interpersonal skills must be a people person and enjoy helping others
  • High level of professionalism
  • Attention to detail
  • Excellent phone manner

Other features of the role:

  • Close to public transport
  • Free parking onsite available
How to apply?

Please submit your resume and covering letter. Please quote reference number QWE190.

Job Types:
Full-time, Permanent

Salary:
$60,000.00 per year

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Performance bonus

Application Question(s):

  • What is your expected Salary range?

Experience:

  • Customer service: 1 year (required)

Work Authorisation:

  • Australia (required)


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