National Manager, Academic Services

1 week ago


Sydney CBD, New South Wales, Australia Navitas Full time

ACAP, The Australian College of Applied Professions, is Australia's leading independent provider of tertiary education, delivering accredited courses in psychology, counselling, coaching, criminology, social work, law, and business management and leadership (MBA).

We are currently seeking a highly motivated and organised
National Manager, Academic Services to join our team.

This role works closely with the academic leadership of the College providing administrative and project management support to ensure we maintain the highest standards of academic excellence across our institution.


The National Manager is an integral member of a close-knit team, driven by a shared commitment to delivering an exceptional experience for students through ensuring key academic functions and projects are effectively managed and those responsible for them are supported.


Responsibilities include:

  • Leading and mentoring a small team of academic services professionals
  • Providing support and guidance to academic leaders and faculty
  • Ensuring our academic processes and practices are efficient and fit for purpose
  • Maintaining effective systems and procedures to support academic governance structures and policies
  • Identifying opportunities to optimise systems and processes to benefit staff and students alike
  • Expertise in administrative aspects of curriculum development, academic governance, and course accreditation processes.
  • Indepth knowledge of relevant higher education legislation, frameworks, and quality assurance standards in Australia.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
  • Analytical and strategic thinking abilities, coupled with strong attention to detail and a commitment to continuous improvement.

Whether you are an experienced or emerging leader, if you possess any of these desirable criteria, you will be a stand-out applicant However, don't let this stop you from applying, your career motivation and attitude are really important to us.

  • Strong leadership and team management skills, with the ability to inspire and empower team members to achieve organizational goals.
  • A relevant postgraduate qualification in education, higher education administration, or a related field.
  • Proven experience in academic services management within the higher education sector, preferably with experience in a Self Accrediting Authority environment.

Why you will love our people-focused, purpose-driven culture:

  • Our focus on innovation and progression attracts change-makers
  • You will work with others dedicated to transforming lives through meaningful education
  • We attract staff and students from 40 different countries, so the work we do has farreaching benefits
  • Our staff and students join forces in a shared vision to achieve REAL world CHANGE
  • We eliminate roadblocks to fast track our achievements and reach our goals without barriers
  • Diversity and equity in our workforce is our passion and priority; we embrace difference and ensure accessibility
  • With campuses across Australia, there are opportunities for career growth no matter your location

Some benefits and perks of working with ACAP include:

  • Genuine flexibility with hybrid working arrangements
  • Health and wellbeing packages, including free counselling for employees and family, discounted gym membership, movie tickets, travel, hotels, and insurance
  • Salary packaging and novated leasing
  • Up to 75% off study scholarships on all our courses
  • 2 paid volunteer days per year for your passionate causes

Diversity and Inclusion:

Join us in making the world a better place

If this opportunity could be your next ideal career move, we would love to hear from you

How to apply:

  • Submit your CV and cover letter outlining your suitability and addressing the selection criteria in the position description
  • Like some more information? We would love to hear from you.
Contact Kathryn Nicholson Perry (Associate Dean, Learning & Teaching) on for a confidential discussion

  • Applicants must have full working rights in Australia._


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