Technology Adoption Coordinator

1 week ago

Perth, Western Australia Crown Perth Full time

At Crown, our overall success is achieved through a combined team effort, therefore we strive to provide opportunities for our employees to learn, grow and thrive in a positive and supportive work environment which embraces diversity and inclusiveness.

It is expected that employees always demonstrate company core values and consistently create an environment where behaviours demonstrate each value with respective colleagues and customers.

The Technology Adoption Coordinator is responsible in operating and managing Crown's asset management strategy through the maintenance of the IT Asset Management policies and procedures with a continuous improvement mindset, and standardised approach across the Crown Resorts Group


This role requires strong customer service and relationship building skills to engage with all levels of employees across the business, across the Crown Resorts Group.

You must possess strong analytical and technological skills to manage multiple operating systems, digital platforms, technologies, and collaborate with the Asset Coordinator to continuously improve Crown IT's asset management framework across the Crown Resorts Group.


Key Responsibilities will include but not limited to:

  • Responsible for executing ongoing strategies to ensure Crown's assets and technologies are reliable and maintained to meet operational expectations now and in the future.
  • Ongoing contractor and vendor management to ensure value for money and return on investment is delivered to the business Report on business performance to Senior Management on a regular basis.
  • Oversee the controlled processing of support requests for nominated systems ensuring they are completed in accordance with compliance requirements.
  • Conduct presentations and meetings with stakeholders and internal clients.
  • Creation of all required documentation including templates, standard operating procedures, and communication across the Crown Resorts Group
  • Develop and implement effective management plans, tools, measures, and systems in accordance with the Group IT Technical frameworks

To be successful, you will need to demonstrate the following:

  • At least 2-5 years technical experience in an Information Technology environment
  • Strong knowledge of databases and operating systems
  • Experience with Enterprise Mobility technology and controls
  • Ability to work in a fastpaced environment and manage competing demands
  • Extensive experience with effective stakeholder relationships and reporting
  • Excellent communication skills

What we offer you:

  • This is a full time position with opportunities for future development. Crown Perth provides free parking and free meals at our staff restaurant The Hive. Crown Perth staff have access to attractive discounts and benefits across the Perth, Melbourne and Sydney properties.
Our Crown Community celebrates uniqueness and embraces diversity.

We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.

- #LI-CP #LI-Hybrid

Primary Location:
Perth

Position Status:
Full Time

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