![The Royal Australasian College of Physicians](https://media.trabajo.org/img/noimg.jpg)
Front of House Coordinator
2 weeks ago
Closing Date: 25/07/2023
Job Type:
Permanent - Full Time
Location:
Sydney CBD
Job Category:
Administration and Office Support
About the RACP
The Royal Australasian College of Physicians ('RACP') connects, represents, and trains physicians and trainee physicians across Australia and Aotearoa New Zealand.
The RACP provides services to support the delivery of training, continuing professional development, and health policy and advocacy to medical health professionals.
Our Values
Accountable | Collaborate | Indigenise and Decolonise | Lead the way | Respect
Why Join Us?
- Great Sydney CBD location
- Brandnew office
- Be part of a professional organisation
The Role
The Front of House Coordinator is responsible for acting as the initial point of contact at our new office at 1 O'Connell Street, Sydney.
You will provide an exceptional customer service experience to our employees, members and visitors through strong attention to detail, high level customer service, collaboration and communication.
This is a great role for someone with strong customer service experience who is looking to grow their experience in events.
Responsilities include:
- Utilise the visitor management system
- Plan for daily arrival and with a knowledge of VIP arrivals and appointments.
- Liaise with Facilities and Venue/Event Coordinators to assist with groups, visitors and events guests for client rooms and areas, to ensure a smooth customer flow.
- Deal with customer complaints in a professional manner and escalating as appropriate.
- Managing a busy meetings diary and meeting requirements
- Provide general office support; ordering stationery and equipment supplies.
- Assist in preparing supporting materials for events; name tags, signage, attendance records
- Liaising with Conference & Events Manager to manage and process invoices and assist with ongoing monitoring of annual budgets
- Support service of catering in compliance with Food Handling Safety standards and monitor quality of food provided by the approved caterers
Desired Skills and Experience:
To be successful in the role, you will have proven customer service experience with an interest in events
You will also posess:
- Strong MS Office skills
- Ability to balance multiple priorities
- Selfmotivated with the ability to work independently and within a team
- Professional personal presentation
- Ability and willingness to reset rooms, clear and clean rooms and participate in the delivery of onsite meetings and events
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