Front Of House Specialist

1 week ago

Sydney, New South Wales, Australia Everi Pty Full time
Company Description FRONT OF HOUSE SPECIALIST - PART TIME (4 DAYS / WEEK)
Are you a hospitality, admin, or hotel rockstar seeking a thrilling job opportunity minus the constraints of traditional shift work? Join us here in Publicis Groupe and make a change with your talent and passion

Publicis Groupe is looking for a Front of House Specialist to join our bustling Experience Team, in our stunning offices located in Pyrmont, Sydney.

This role will be part-time for 4 days/week - Monday to Thursday.

ROLE PURPOSE:


The Front of House Specialist is crucial to the success of the business, both by creating a welcoming environment for visitors and maintaining our reputation as a great place to work.

You will be creating a world class client and employee impression in our main client facing spaces, alongside being responsible for parking management, access control and being the subject matter expert for our automated Visitor Management System.

You will be part of a vibrant, friendly and diverse AUNZ team who are passionate about maintaining a high standard which is reflected in the overall experience we provide to our staff, clients & visitors.

This will be an ideal role for someone with similar experience in hotels or a corporate setting or from a hospitality / retail background, looking to work normal office hours with an extended weekend.


INTERESTED? LET'S SHARE THE PERKS:
Be a part of the Publicis Groupe family - one of the world's most progressive and dynamic modern communications businesses enjoying all the perks that come with our network offering:

A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing
Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes
Our Publicis Liberté flexible working approach and an industry leading parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits
Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year
A culture of open feedback and support to reach your goals through our My Performance Conversation program
Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for advancement and collaboration with our global network
Confidential 24 hour support via our Employee Assistance Programme

KEY RESPONSIBILITIES:
Visitor Experience
You will be the face of all agencies under Publicis Groupe - creating great first impressions is key

Meet & greet all external visitors with warmth and professionalism
Build relationships with regular visitors
Manage the visitor sign in system and database
Ensure that Front of House is always immaculate and inviting
Liaise with agency teams to coordinate welcoming and escorting their visitor
Make recommendations for process changes and ideas for improving the visitor experience

Employee Experience

Support the Experience Team in creating an upbeat environment
Make our people feel recognised and welcome, from their first day and beyond
Contribute to the organisation and execution of internal events
Make recommendations for activations and ideas to improve the employee experience and offerings

Office Administration

Administration of our access control system - swipe card programming and visitor passes
Point of contact and Subject Matter Expert on our Visitor Management System
Administration of our automated parking system
Coordinate incoming calls
Manage the distribution of mail & packages to staff from Front of House
Coordinate with couriers and Experience Team on deliveries
Log building issues as needed
Assist Experience Team with floor operations and admin as duties allow
Occasionally assist agencies with urgent requests for pitch presentations or send outs

Coordinating events, meetings/ meeting rooms

Support your Experience Manager peers in the booking and coordination of all shared meeting rooms and car spaces
Provide specialist FOH support and other support for events and meetings

Staff Amenities (Bathrooms and Kitchens) management

Work with your Experience colleagues to ensure that staff are kept informed on any maintenance issues

HSE responsibilities

Identifying and resolving any building issues that do not meet HSE standards
Supporting sustainability measures in the office as required
Facilitating required HSE Inspections
Undertaking Fire Warden training and being a contact point for Rescue Services as they enter the building
First Aider support
Ensuring the first aid kit is accessible, stocked and available to staff

YOUR EXPERIENCE:
You will have experience working in an administration and customer service-related role: e.g.
reception, office assistant, hospitality, retail etc.
Committed to diversity, equity and inclusion in the workplace
Competent in Microsoft Office Suite

Desirable:
Intermediate in Microsoft Excel
Event coordination experience
Previous HSE training
First Aid certified

ABOUT YOU:
You're an engaging, personable individual with a positive and outgoing demeanour
Inspired by providing and maintaining exceptional service
Self-motivated and comfortable working autonomously
High standard of presentation, both personally and in your surroundings
Committed to sustainable workplace practices
Great team worker - contributes enthusiastically to other's projects, shares information freely, appropriately communicates and escalates concerns, comfortable working with different managers
Able to adapt to every day being different and remain upbeat on fast paced days, as well as days that focus on routine administrative work
Proactive and solutions focused - able to anticipate issues before they arise
Calm under pressure
Emotionally resilient and understanding of the high stakes environment
Comfortable communicating with senior stakeholders - both internal and external

If you don't tick every box in this ad, please don't rule yourself out.
Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement.

We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes - so if this role resonates with you, please apply.

Diversity.
Inclusion.
Equity.
More than just words, these are part of our DNA.

At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation.

We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in.

We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions.
Uniqueness is powerful; without it we wouldn't be where we are today.
So be you - we like it that way.

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process.

If you need any assistance or adjustments, please contact us via - your personal information will be kept confidential.

Qualifications
Additional Information
#J-18808-Ljbffr

  • Front of House Staff

    1 week ago

    Sydney, New South Wales, Australia Diamond town pty ltd Full time

    We are looking for trusty, well-presented front-of-house staff to supplement our existing team. To be successful as front-of-house staff, you should be outgoing, personable, and adept at stress management.Front of House Staff Responsibilities: Receiving and confirming orders Accepting and informing the relevant staff about food and beverage requests....

  • Front of House Receptionist

    1 week ago

    Sydney, New South Wales, Australia ATLAS RECRUITMENT Full time

    Property Company- $75k+super Full-Time PermanentATLAS Recruitment are working with a leading property organization looking to recruit a dynamic and well-presented Office Coordinator/Receptionist to join their team.About the Role:The objective of this diverse role is to support the efficient running of the office whilst being the front face of the business,...

  • Front of House Staff

    1 week ago

    Sydney, New South Wales, Australia Freo Frozen Artisian Full time

    We need front of house and back of house staffs for our new shop.Front of house involve customer service, cleaning, cashier, add toppings and chopping of food.back of house involve product preperation, cleaning and chopping of foodJob Types: Full-time, Part-time, Permanent, CasualSalary: $ $35.00 per hourSchedule: 8 hour shiftWork Authorisation: Australia...

  • Front of House Coordinator

    1 week ago

    Sydney, New South Wales, Australia ACON Health Limited Full time

    About the roleThe TeamIf this sounds like a team you would like to be part of and are proficient at, please read on.The RoleYou will oversee the day-to-day operation of ACON's Front of House (including desk duties, ACON's vitamin service, Reception, and general administration tasks) to ensure the highest quality individual service provision to ACON's staff,...

  • Front of House

    1 week ago

    Sydney, New South Wales, Australia City Group Rooms Full time

    We are looking for an energetic person to join our team.Role is a mix of a few different tasks. Admin work, front of house hospitality, computer and phone.We rent meeting rooms for market research and run online market research meetings.The job is both supporting the online product and doing the face to face front-of -house work.The face to face work is...

  • Front of House

    1 week ago

    Sydney, New South Wales, Australia City Group Rooms Full time

    We are looking for an energetic person to join our team.Role is a mix of a few different tasks. Training new staff, managing staff and the roster, Admin work, front of house hospitality, computer and phone.We rent meeting rooms for market research and run online market research meetings.The job is both supporting the online product and doing the face to face...

  • Front of House Lead

    1 week ago

    Sydney, New South Wales, Australia Standards Australia Full time

    30th March, 2023:About the roleThe Front of House Lead (FOHL) is a pivotal role in the successful management of the Standards Australia's front of house operations. As a key leader, there will be an emphasis on quality and attention to detail, to ensure outstanding customer service and the prioritisation of exemplar guest experiences. The FOHL will have...

  • Receptionist, Front Of House

    23 hours ago

    Sydney, New South Wales, Australia Redrock recruitment Full time

    Job Highlights: 14 days 7 off Accommodation Provided Great/Weekly pay DIDOAbout the role:Red rock recruitment is currently seeking Receptionist, front of House cooks, and chefs. Candidates must have RSA and be Customer Focused, and the ability to take instructions from Supervisors & Managers with ability to multi-task. Note this roles are based in South...

  • Concierge/front of House

    1 week ago

    Sydney, New South Wales, Australia Clemenger Group Full time

    Clemenger Group is on the lookout for a Front of House/Concierge to join our team in Sydney.Responsibilities:The Front of House/ Concierge is responsible for ensuring all staff and visitors to Clemenger Group are greeted in an exemplary manner. As Front of House/Receptionist, you are the face of Clemenger Group and have a pivotal role in our client's,...

  • Front and Back of House Staff

    1 week ago

    Sydney, New South Wales, Australia Nene Chicken George St Full time

    Front of House Staff Job DescriptionFirst impressions count, and as front of house staff, you are our customers' first point of contact. Our front of house staff are key in making our customers feel welcome, and we like to think of them as brand ambassadors.Job Type: Part-timeSalary: From $22.61 per hourSchedule: 10 hour shift 8 hour shift Monday to...

  • Front of House

    1 week ago

    Sydney, New South Wales, Australia GOW Recruitment Full time

    CBD Corporate Concierge Permanent full timeWe are seeking a motivated individual to join our Client in a Front of House Concierge role.You will be the first point of contact for their valued guests, providing a warm and welcoming atmosphere from the moment they arrive. Your primary responsibility will be to ensure that every guest receives personalised...

  • Casual Front of House

    1 week ago

    Sydney, New South Wales, Australia City Group Rooms Full time

    We are looking for an energetic person to join our team.Role is a mix of a few different tasks. Admin work, front of house hospitality, computer and phone.We rent meeting rooms for market research and run online market research meetings.The job is both supporting the online product and doing the face to face front-of -house work.The face to face work is...

  • Casual Front of House

    1 week ago

    Sydney, New South Wales, Australia Vicious Cycle Full time

    JOIN THE VICIOUS CREWVicious Cycle is the most established boutique rhythm riding studio in Sydney. Our riding program is a mind-body cardio experience based on the 4 pillars of music, movement, motivation, and meditation. We are rapidly expanding with a new flagship location right in the heart of Town Hall - we are looking for enthusiastic FOH to join us...

  • Casual Front of House

    1 week ago

    Sydney, New South Wales, Australia City Group Rooms Full time

    We are looking for an energetic person to join our team.Role is a mix of a few different tasks. Admin work, front of house hospitality, computer and phone.We rent meeting rooms for market research and run online market research meetings.The job is both supporting the online product and doing the face to face front-of -house work.The face to face work is...

  • Front of House Staff

    1 week ago

    Sydney Olympic Park, New South Wales, Australia SuperLuna Live Full time

    Front of House Team Member - Jurassic World ExhibitionPosition Overview:We are seeking enthusiastic and customer-oriented individuals to join our Front of House team for the highly anticipated Jurassic World Exhibition at the Superluna Pavilion, located at Sydney Showground in Sydney Olympic Park. As a Front of House Team Member, you will play a vital role...

  • Receptionist/front of House

    1 week ago

    Sydney, New South Wales, Australia GOW Recruitment Full time

    Front of House Amazing perks CBDThis is a great opportunity to join a fast growing start up, this role has the opportunity to progress.Based a short distance from Museum station in state of the art offices including access the Gym.This is a company that you will want to be part of and help shape.Your bright and bubbly personality, helpful nature and ability...

  • Front of House

    1 week ago

    Sydney, New South Wales, Australia Hub Australia Full time

    Monday to Friday position, no weekend work required Certified Great Place to Work Employee benefits targeted towards your development, wellness and lifestyle.About Hub Australia:Hub Australia provides premium workspaces, business networks, and services across 11 locations in Sydney, Melbourne, Brisbane, Canberra and Adelaide.Founded and headquartered in...

  • Front of House Bar Messenger

    1 week ago

    Sydney, New South Wales, Australia Mulpha Full time

    Description:THE OPPORTUNITYMulpha Hospitality are currently recruiting for the Front of House team for Sydney's newest wine bar, Bar Messenger.Minutes from the Opera house and Botanic Garden and tucked away in the heritage listed Transport House, Bar Messenger provides a top tier wine list from some of Australia's best wineries and wine regions, and a small,...

  • Sauna Front of House

    1 week ago

    Sydney, New South Wales, Australia Alchemy Sauna Full time

    DescriptionAs Front of House at Alchemy Saunas, you will be the welcoming face to our members, ensuring every guest feels valued and cared for from the moment they step through our doors.Casual & Part-time positions available.Requirements:Your responsibilities will include Greeting guests with warmth and professionalism, assisting with checkins, and...

  • Casual Front of House Staff

    1 week ago

    Sydney, New South Wales, Australia Home The Venue Full time

    _Iconic Sydney venue, Home The Venue, is looking for energetic, passionate and outgoing front of house staff to join our team._The venueLocated in Darling Harbour, Home The Venue has been one of Sydney's longest running venues to date. For more than 20 years, DJ's, Performers, Dancers, Artists, Bands and Promoters have all called our venue home for the...