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Allocator - Night Shift (Derrimut)
1 week ago
Job no:
DRAK40226
Location:
Derrimut
Closing Date:
Friday, 17 May 2024
ALLOCATOR - NIGHT SHIFT
Melbourne - Derrimut
About The Opportunity
We are excited to announce an opportunity to join our dynamic team at Don Watson Transport as the Nightshift Allocator.
This role is pivotal to the success of our business and requires quality liaison with drivers and other operational staff to foster smooth control of our Linehaul operators.
Don Watson Transport is family owned and operated and is one of Australia's leading refrigerated logistics companies offering a diverse range of transport and refrigerated storage solutions.
Working with the Operational Management Team your main tasks will be;
Efficiently execute the operational plan for night shift fleet
- Monitor, plan, allocate & coordinate the distribution of jobs to night shift drivers
- Liaise with clients, contractors and company drivers
- Ensure clients are kept informed of any delays
- Communicate departure and arrival times with drivers
- Ensure Chain of Responsibility standards are maintained
- Ensure drivers conduct is in line with company policies and procedures
- Assist with reporting, investigation and close out of any safety and/or compliance incidents or near miss events
- To monitor drivers, fridge temperatures, and other compliance requirements through GPS Tracking
- To monitor and adjust change over points
- Receive inbound calls and provide excellent customer service
What you will bring
To excel in this position, prior experience in a similar role is ideal.
Experience in optimizing fleet performance and efficiencies, and monitoring Linehaul activities that delivered to customers while meeting strong compliance and safety standards would be highly regarded.
A drive to create continuous improvement across the function as well as a natural aptitude for first-class stakeholder engagement is essential.
You will be able to demonstrate the following:
- Demonstrated experience as an Allocator or similar
- Strong ability to troubleshoot issues
- Ability to engage and manage a wide range of stakeholders
- Attention to detail with solid customer service, communication, and interpersonal skills
- Familiarity with fatigue, speed, mass, and maintenance requirements
- The ability to multitask and work in high volume environment
- Proficiency in Microsoft office suite
What we offer
As part of Don Watson Transport, you will have the ability to grow and learn in a diverse, collaborative culture.
You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture.
Don Watson Transport values staff from all walks of life and is an equal opportunity employer. Whatever your background we'd appreciate the opportunity to have you on board.
Join the Don Watson Transport family today and take the next step in your career We appreciate your time and effort in considering our opportunity.
Please note that only shortlisted applicants will be notified. Agency assistance is not required.
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