Service Advisor
3 weeks ago
- Customer Service skills sought
- Well established company
A Service Advisor is required for our client who is a major supplier of irrigation products to landscape, agricultural, turf care & domestic garden markets.
Perhaps you have been on the tools for several years and the time has come to step away and progress to the front counter.
Deal more with the public, be able to demonstrate your technical knowledge - reassuring the customer - THEY ARE IN GOOD HANDS.
You'll report to the Equipment Service Manager and be responsible for looking after our customer base, handling incoming calls, requests for service, parts & to provide technical assistance.
LOCATION
A planned city with Lake Burley Griffin in the centre. Education options - universities, private and public schooling as one would expect. Arts and entertainment, monuments and museums and galleries.
Canberra located near the Brindabella Ranges, 150Klms from Australia's east coast, native forests full of eucalypts and the weather - an oceanic climate with January being the warmest month and an average high around 29 degrees.
Responsibilities:
- Handle incoming calls within the companies' service sites
- Parts Interpreting, quoting
- Update and communicate the status of work orders
- Work closely with your Service Manager
- Data input and miscellaneous administrative duties
Ideal skills and experience:
- Knowledge of mowers, outdoor equipment is desired
- Customer Service skills
- Current Drivers Licence
- Provide input to improve processes within the office
- Strong computer skills
- Attention to detail
- Ability to work autonomously, team player
Jackie Vella on quoting reference number
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