Technical Writer

1 week ago

City of Parramatta Council, Australia Coca-cola European Partners Full time

At Coca-Cola Europacific Partners, we are always refreshing the way we work and becoming a more inclusive, diverse and equitable company. If you think this could be the role for you but you aren't sure if you meet all of the criteria we'd encourage you to apply so that we can explore this or other opportunities with you.

Our Employee Benefits

At CCEP you can you expect an attractive package including staff product allowance as well as a broad range of discounts and benefits from a range of partners Some of our amazing & competitive benefits are:

  • Free drinks onsite, allocation of products to take home, free onsite parking
  • Company funded Parental leave and Purchased Annual Leave Scheme
  • Access to Employee Assistance Program helpline - with free counselling for you and your family for any challenges that impact wellbeing
  • Employee Share Program
  • Corporate discounts

The opportunity we have available :

  • Flexible work available - role can be done part time/job share
  • Location: 128 Briens Road Northmead
  • Onsite parking

About the Role

Working in close partnership with the Manufacturing site leaders and the National Learning & Development teams in Supply chain, the Technical Writer is responsible for the production of quality, accurate and up-to-date technical documentation and standard operating procedures (SOPs) for equipment, systems and processes involved in the end-to-end manufacturing process at a production site.

The role of the Technical Writer is to ensure that the information and documentation for processes, SOPs and any other technical documentation is accurate, easy to understand and follow, and at the required standard to enable the creation of quality training and assessment documentation.

Key Resonsibilities:

  • Partner with manufacturing site teams to establish documentation requirements and prioritisatio
  • Partner with subject matter experts to develop, organise, and write or amend procedure manuals, technical specifications, and process documentation
  • Work with site teams and L&D consultants to identify documentation repositories and determine best solutions for production of SOP materials and centralised storage
  • Create standard operating documentation after a thorough collaboration with subject matter experts and equipment operator
  • Write and edit clear, simple, and concise educational material, converting complex documentation to easy language or pictograms, suitable for multiple audiences and learning styles
  • Disseminate technical information in easy-to-understand language for a non-technical audience
  • Have technical accuracy in writing user documentation
  • Review and update technical training materials and content and improve where required
  • Create SOP manuals with screenshots and tutoria
  • Communicate complex ideas/processes in a concise manner

About You

We are looking for the following skills and previous experience:

  • Technical writing, communications, training or similar.
  • Writing documentation and procedure manuals for various audiences.
  • Working to improve user experience, refine content and create visuals and diagrams.
  • Translating technical concepts to make them easily understandable and explainable in text and pictures.
  • Strong research, analytical and problem-solving skills.
  • Solid grasp of manufacturing process equipment and GMP (good manufacturing practice).

CEEP is committed to the health and safety of all employees and to equal employment opportunity for all employees to ensure that our employees have a safe work environment that is also free of discrimination and harassment. This obligation may also extend to include a pre-employment health evaluation process that is aimed at determining if prospective new employees are able to safely undertake the inherent requirements of the role without putting themselves or others at risk.


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