National Sales Manager, Broker

2 weeks ago

Sydney, New South Wales, Australia ING Full time

What you'll do

  • Support the Tribe Lead, Mortgages in formulating and executing the business unit strategy, utilising strong influencing and interpersonal skills
  • Develop and implement a robust broker sales and service strategy to drive consistent national engagement and achieve production and portfolio growth targets in ING's residential mortgage business, requiring excellent oral and written communication skills
  • Lead the broker marketing, communication, and events strategy within the broker channel for residential mortgages, while building strong working relationships at all levels of the organization
  • Establish and oversee effective sales, credit processes, and training programs to educate and empower our team, fostering a highperformance broker sales and support team on a national scale with strong time management disciplines
  • Monitor broker sales performance and results closely, providing frequent reporting to capture insights for future enhancement and effectiveness.
  • Collaborate closely with senior leaders within ING and the industry to ensure exceptional satisfaction for both brokers and customers, while demonstrating the ability to work autonomously

What you'll bring

  • Over 10 years of residential sales management, strategy, and leadership experience in financial services
  • Have a strong understanding of the broker industry, including compliance and regulation
  • Proven ability to influence outcomes at all organizational levels
  • Extensive knowledge in residential credit and B2B/B2C relationship management
  • Have strong presentation skills to ensure professional delivery of message with impact
  • A proven ability to motivate and lead a remote sales team with occasional travel requirements

What's in it for you?

  • Drop everything and learn with over 16,000 professional and personal development courses to choose from
  • An additional Rest Day to support your wellbeing
  • An IMPACT day to volunteer on n approved sustainability activity

About Us


At ING, we want to make life simpler and more worthwhile - for everyone who banks with us, for the people who work with us, and the community at large, too.

When you come to work at ING, you're joining a team where individuality isn't just accepted, it's encouraged.

We've built a culture that's fun, friendly and supportive - it's the kind of place where you can be yourself and make the most of whatever you have to offer.

We give people the freedom to think differently, take ownership of their work, and make great things happen. We're here to help you get ahead.

And with our global network, there's plenty of scope to take your career in new directions, perhaps even ones you've never considered.


We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.

Sound like the kind of place you'd feel at home? We'd love to hear from you.

(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.)

Before you apply
**Still in two minds?

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